Cancel Flosports: The Right Way

How to cancel Flosports in new zealand and protect your rights

What is Flosports and why cancellation matters

Flosports is a subscription streaming service that brings you live sports events, highlights and original programming across multiple disciplines-from martial arts to combat sports and beyond. You access it through web browsers, iOS and Android apps, and streaming devices like Roku, meaning you can watch on whichever platform suits you best.

The service operates on monthly and annual subscription tiers, with pricing that varies depending on where you subscribed-directly through Flosports, the Apple App Store, Google Play, or Roku. This matters because your cancellation method depends entirely on your subscription source, and getting this wrong can leave you confused and still charged.

At Tocancel, we help New Zealand consumers navigate subscription services with clarity and confidence. This guide shows you exactly how to cancel Flosports, explains your consumer rights under New Zealand law, and walks you through what happens after you cancel.

Who should cancel Flosports

You might cancel because a sports season has ended, you're not watching regularly, the cost no longer fits your budget, or you've found a streaming service you prefer. Whatever your reason, you have the legal right to cancel without pressure, penalties or hidden fees. Under New Zealand's Consumer Guarantees Act 1993, you are protected when you end a subscription service-and this protection is your starting point.

Your right to cancel is absolute; the company cannot refuse or delay it without legal justification.

Why tocancel exists

Subscription cancellation should be straightforward. Too often, it is not. Companies obscure cancellation buttons, require phone calls to foreign call centres, or make you jump through unnecessary hoops. Tocancel exists to flip this power back to you by providing transparent, step-by-step cancellation guides so you stay in control of your money and your subscriptions.

Flosports pricing in new zealand

Flosports does not consistently publish official New Zealand dollar pricing because rates fluctuate by platform and region. The table below shows typical reported prices, but you should verify the exact amount on your purchase confirmation or app store receipt before you subscribe.

Pricing varies across platforms because Apple, Google and Roku add transaction fees to your cost. Always confirm the exact amount you will be charged before you complete your purchase.

How your subscription platform affects cancellation

If you subscribed directly on flosports.tv, you cancel through the Flosports website. If you subscribed through Apple App Store, Google Play or Roku, you must cancel through those platforms, not through Flosports itself. This is because each platform manages its own subscription billing and renewal system independently.

Check your confirmation email or receipt to identify which platform you used-this single detail determines your entire cancellation process.

Your consumer rights under new zealand law

As a New Zealand consumer, you have legal protections that guarantee your right to cancel a subscription service fairly and without obstruction. Understanding these rights empowers you to stand firm if a company resists your cancellation request.

The consumer guarantees act 1993 and your subscription

Under the Consumer Guarantees Act 1993, you are entitled to cancel a subscription service if the service is not fit for purpose, not as described, or if the company breaches the terms of your agreement. This means Flosports cannot lock you into a contract indefinitely or make cancellation unreasonably difficult.

Your legal position is clear: you have the right to end your subscription at any time, provided you follow the company's stated cancellation process and give reasonable notice if required by your contract.

If Flosports refuses to cancel your subscription, charges you after cancellation, or makes the cancellation process deliberately hidden, you can lodge a complaint with the Commerce Commission, New Zealand's consumer protection regulator.

What "reasonable notice" means for your subscription

Most subscription services, including Flosports, allow you to cancel immediately or within a stated timeframe. If your contract specifies a notice period (for example, 7 or 14 days), you must provide that notice, but no company can impose a notice period longer than the subscription billing cycle-so a monthly subscription cannot require 60 days' notice.

In practice, when you cancel a monthly subscription, your service stops at the end of that month, and no further charges apply.

How to cancel Flosports step by step

Your cancellation method depends on where you subscribed. Tocancel recommends identifying your subscription source first, then following the exact steps for that platform.

Cancel via the Flosports website

Use this method if you subscribed directly on flosports.tv and your confirmation email came from Flosports itself, not from Apple, Google or Roku.

1. Open a web browser and navigate to flosports.tv.
   • Do not use the mobile app for this step-you must use a web browser.
2. Log into your Flosports account using your email address and password.
   • If you cannot remember your password, click "Forgot Password" and follow the reset link sent to your email.
3. Click your account name or profile icon in the top-right corner of the screen.
   • This typically appears as a circular icon or user avatar.
4. Select Account or Settings from the dropdown menu, then choose Subscription.
   • The exact wording may vary, but look for options related to billing or subscriptions.
5. Click Manage next to your active subscription.
   • You will see details of your current plan, renewal date and billing amount.
6. Select Cancel Subscription and follow all on-screen prompts to completion.
   • Flosports may ask why you are cancelling-you can skip this or provide feedback if you wish.
7. You will receive a cancellation confirmation email. Save this for your records.
   • This email proves your cancellation and protects you if you are charged again by mistake.

Cancel via apple app store

Use this method if you subscribed through the Apple App Store on an iPhone, iPad or through iTunes on a computer.

1. On your iPhone or iPad, open the Settings app.
   • On a Mac or PC, open iTunes or the App Store application.
2. Tap your name at the top of the screen, then select Subscriptions.
   • On a Mac or PC, click your account name, then navigate to Account Settings, then Subscriptions.
3. Find Flosports in the list of active subscriptions and tap it.
   • If you do not see Flosports listed, your subscription has already been cancelled or expired.
4. Tap Cancel Subscription and confirm your choice.
   • You will see the date your service will stop-typically at the end of your current billing period.
5. Apple will send you a cancellation confirmation email. Keep this for proof.
   • Your access to Flosports ends on the date shown in your confirmation.

Cancel via google play

Use this method if you subscribed through Google Play on an Android phone, tablet or Chromebook.

1. Open the Google Play Store app on your Android device.
   • Alternatively, visit play.google.com from a web browser.
2. Tap your profile icon in the top-right corner and select Payments and subscriptions, then Subscriptions.
   • From a web browser, click your profile icon, then Account, then Subscriptions.
3. Find and tap Flosports in your active subscriptions list.
   • Inactive or expired subscriptions will not appear here.
4. Tap Cancel Subscription at the bottom of the screen.
   • You may be asked to select a reason for cancellation-this is optional feedback.
5. Confirm your cancellation by tapping Yes, cancel.
   • Your service will stop at the end of your current billing period.
6. Google will send you a confirmation email. Save this in case of future billing disputes.
   • Check this email for your cancellation date to confirm when your access ends.

Cancel via roku

Use this method if you subscribed through a Roku streaming device or account.

1. On your Roku device, press the Home button on your remote to return to the main menu.
   • Alternatively, log into your Roku account at roku.com from a web browser.
2. Navigate to Settings or Account (the exact menu name depends on your Roku model).
   • From a web browser, click your account profile in the top-right corner and select Account.
3. Select Subscriptions or Manage subscriptions.
   • You will see a list of all active subscriptions on your account.
4. Find Flosports in the list and select it.
   • If Flosports does not appear, your subscription is already cancelled or inactive.
5. Select Cancel or Unsubscribe and confirm your choice.
   • Roku will show you the date your service will end-usually the end of your current billing period.
6. You will receive a confirmation email from Roku. Keep this for your records.
   • This email confirms the cancellation date and protects you against unexpected charges.

What happens after you cancel Flosports

Cancellation does not mean immediate loss of access-understanding the timeline helps you plan your viewing and avoid surprise charges.

Your service end date and access

When you cancel, your Flosports access continues until the end of your current billing period. If you paid for a monthly subscription and cancel on the 10th of the month, you retain full access until the end of that month. If you cancel a prepaid annual subscription, you typically lose access immediately, but you may be entitled to a refund depending on how much time remains on your plan.

Check your cancellation confirmation email for the exact date your access will end, and mark this in your calendar to avoid missing your final days.

Refunds and pro-rata charges

If you cancel a monthly subscription mid-cycle, Flosports will not refund unused days-you paid for the month, and the service runs to the end of that month. This is standard industry practice and is not a breach of consumer law because you received the service you paid for.

If you cancel an annual subscription, your refund eligibility depends on Flosports' stated refund policy and how much of your subscription remains. Check your subscription confirmation email for the refund terms, or contact Flosports support directly. If Flosports refuses a refund on an annual plan you cancel early without justification, you may escalate this to the Commerce Commission as a consumer dispute.

In practice, keep your confirmation email and cancellation proof so you can prove your case if you need to claim a refund later.

Common cancellation mistakes and how to avoid them

Cancellation confusion is real, and it often costs consumers money. Understanding the most common traps helps you stay in control.

Mistake 1: cancelling the app instead of the subscription

Deleting the Flosports app from your phone or uninstalling it does not cancel your subscription. Your subscription continues in the background, and you will be charged at your next renewal date. You must cancel the subscription through the exact platform where you subscribed-the app store or Flosports website-not by deleting the app itself.

Mistake 2: not keeping your cancellation confirmation

Without proof of cancellation, you cannot prove you ended your subscription if Flosports charges you again. Always save your cancellation confirmation email in a dedicated folder. This email is your legal protection against disputed charges and your evidence if you need to lodge a complaint with the Commerce Commission.

Mistake 3: cancelling too late in the billing cycle

If your subscription renews on the 25th of each month and you cancel on the 26th, you have already been charged for the next month. You cannot reverse a charge that occurred before you cancelled. To avoid this, cancel at least 2-3 days before your renewal date. Check your confirmation email or app store receipt for your exact renewal date and set a phone reminder.

Mistake 4: assuming a free trial will auto-cancel

Many free trials convert to paid subscriptions automatically if you do not cancel before the trial ends. Flosports free trials work this way too. Set a calendar reminder for 2 days before your trial ends so you can cancel in time if you do not want to be charged.

What tocancel recommends before you cancel

Take these steps to ensure your cancellation is smooth and your money is protected.

Disputing a charge if Flosports bills you after cancellation

If you cancelled Flosports but a charge appears on your bank statement or credit card, you have the right to dispute it under New Zealand consumer law and your card issuer's dispute process.

Step 1: contact Flosports first

Email Flosports support with your cancellation confirmation email, your bank statement showing the disputed charge, and a clear request for a refund. Keep copies of all correspondence. Many disputes are resolved at this stage because companies prefer to refund rather than escalate to regulators.

Step 2: contact your bank or card issuer

If Flosports does not respond or refuses to refund within 7 days, contact your bank or credit card company and report the charge as unauthorized. Provide your cancellation proof and the company's non-response. Your bank can initiate a chargeback (a reversal of the charge) in your favour under the Payment Card Industry standards and New Zealand banking regulations.

Step 3: escalate to the commerce commission

If the dispute remains unresolved and the amount is significant (or if you believe Flosports has deliberately obstructed cancellation), lodge a complaint with the Commerce Commission at www.consumerprotection.govt.nz. The Commerce Commission investigates unfair contract terms and deceptive cancellation practices. Tocancel recommends keeping all documentation-cancellation emails, bank statements and correspondence-for this process.

Your legal position is protected at every stage; persistence ensures you get your money back.

How tocancel helps you stay in control

Subscription services should not control you; you should control them. Tocancel has helped thousands of New Zealand consumers cancel Flosports and dozens of other services by providing clear, jargon-free step-by-step guides tailored to your subscription platform and region.

Whether you subscribed through Flosports directly, Apple App Store, Google Play or Roku, Tocancel ensures you understand your rights, your cancellation method and what to do if things go wrong. Our guides are updated regularly to reflect platform changes so your cancellation is always current and reliable.

Flosports cancellation address and contact information

For postal correspondence regarding your subscription or refund disputes, use the following address (Flosports does not maintain a separate New Zealand office, so use their US address for legal cancellation notices):

Flosports Inc.
3423 Piedmont Road NE
Atlanta, Georgia 30305
United States

For fastest cancellation, use the online method for your subscription platform (Flosports website, Apple App Store, Google Play or Roku) rather than postal correspondence, as this processes immediately and triggers automatic confirmation emails.

Your consumer rights are absolute, your cancellation is your choice, and Tocancel is here to make sure you understand every step. Take control today.