Cancel Flosports: Step-by-Step Guide

How to cancel Flosports in the philippines and stop auto-renewal charges

Why you subscribed to Flosports and why cancellation matters

Flosports is a sports streaming platform that brings you live coverage of niche sports-wrestling, track and field, combat sports, gymnastics, and rugby-that mainstream channels ignore. You likely signed up in the Philippines to watch a specific tournament or athlete, then discovered the subscription auto-renews automatically unless you cancel before your next billing date. This is the moment you need to act.

Your Flosports subscription charges you automatically every 30 or 365 days, depending on your plan choice. In the Philippines, you pay between PHP 1,550 (monthly) and PHP 7,290 (yearly) per cycle. The problem is simple: if you do not cancel before that date arrives, the company charges your payment method again, and you have no way to recover that money unless you dispute it immediately.

Tocancel understands that subscription services rely on forgotten passwords and missed deadlines to keep charging you. Your job is to stay ahead of that cycle and cancel before the charge hits.

What you are paying for with Flosports

Your subscription gives you access to live event streams, replays, and exclusive original programming across more than 20 sports. You can watch through the Flosports website and mobile apps (iOS and Android). Flosports also operates sport-specific brands like FloTrack and FloCombat, each with their own separate billing cycles and subscription fees. This means if you signed up for FloTrack separately, you need to cancel that subscription independently from your main Flosports account.

The critical detail most users miss: Flosports charges you in advance for the next billing cycle, not in arrears. This means your cancellation deadline is typically 24 to 48 hours before the next charge date-not after it posts to your card.

How philippine consumer law protects you

The Consumer Act of the Philippines (Republic Act No. 7394) is your legal foundation. This law requires Flosports to provide clear, transparent information about your subscription terms before you pay. The company must also make cancellation easy and available at any time, without penalties or hidden barriers. Your legal position is strong: the burden of proof falls on Flosports if they claim you owed a charge after cancellation-not on you.

The National Bureau of Consumer Protection (NBCP), part of the Department of Trade and Industry (DTI), enforces this law. If Flosports refuses to honor your cancellation or charges you after you have canceled, you can escalate to the NBCP without cost.

Your consumer rights when cancelling Flosports

The Consumer Act of the Philippines gives you three absolute protections that no company can override, including Flosports.

You can cancel anytime, with no penalties

You have the right to cancel your Flosports subscription at any moment, regardless of whether you have watched one event or none. There is no minimum commitment period, no early termination fee, and no requirement to wait until the end of your billing cycle. If you cancel on day 5 of a 30-day cycle, Flosports cannot force you to pay for the remaining 25 days-though they also do not typically offer pro-rata refunds for unused time. Tocancel advises you to confirm your cancellation in writing through your account settings, since email cancellation requests can go unnoticed.

Your legal position: once you cancel, no further charges can be made to your account. Any charge after cancellation is a violation of the Consumer Act.

Flosports must make cancellation as easy as signup

The Consumer Act requires that the cancellation process be as simple and straightforward as the signup process. This means Flosports cannot bury the cancel button, require you to call a phone number, or demand that you jump through hoops. If the company makes cancellation deliberately difficult-hiding the cancel option in settings, requiring a phone call to an overseas number, or asking you to email a vague support address-they are violating the law. At Tocancel, we believe you should be able to cancel in under two minutes using the same device you subscribed on.

If Flosports does not provide a visible, working cancel button in your account dashboard, contact the NBCP and provide screenshots showing the missing option.

You have the right to proof of cancellation

When you cancel, Flosports must send you immediate confirmation-either an email, SMS, or on-screen message stating that your subscription has ended and no further charges will be made. This confirmation is your legal protection. Keep this message for at least 12 months. If Flosports charges you after you canceled and claims they never received the request, your confirmation proves the company is lying. At Tocancel, we recommend taking a screenshot of your cancellation confirmation as an extra backup.

Without this proof, disputes become harder. Therefore, never cancel without capturing written confirmation.

How to escalate if Flosports refuses your cancellation

If Flosports ignores your cancellation request or continues charging you, contact the NBCP at dti.gov.ph or visit your nearest DTI office in person. You will need to provide:

• Your Flosports account details (email address and account number)
• Screenshots or emails showing your cancellation request
• Proof of the unwanted charge (bank or credit card statement)
• Your cancellation confirmation message, if you received one

The NBCP investigates complaints at no cost to you and can order Flosports to refund unauthorized charges. This process typically takes 30 to 60 days, but it is free and does not require a lawyer. Tocancel has helped readers understand that the NBCP is your ally when a company ignores the Consumer Act.

How to cancel Flosports step-by-step

Your cancellation method depends entirely on where you originally subscribed-the app store, the website, or through a third-party service. Each platform has its own cancellation process, so locate your original signup method first.

Cancel Flosports if you signed up on the website

1. Go to flosports.tv and log in with your email and password.
   • If you have forgotten your password, click "Forgot Password" and reset it using your email.
2. Click on your profile icon in the top right corner (or the menu icon on mobile).
   • Look for "Account", "Settings", or "Subscription" depending on the current layout.
3. Select "Subscription" or "Manage Subscription".
   • You will see your current plan, next billing date, and payment method.
4. Click "Cancel Subscription" or "Cancel Plan".
   • Flosports may ask why you are cancelling. You do not have to answer, but you can note the reason if you wish.
   • Some screens offer a temporary pause option instead of cancellation. Do not use this if you want to stop all charges-select cancel only.
5. Confirm your cancellation on the final screen.
   • Read the confirmation message carefully to confirm the cancellation is effective immediately or at the end of your current billing cycle.
6. Take a screenshot of the confirmation page showing your cancellation is complete.
   • This is your proof for the NBCP if you need it later.
7. Log out and check your email within 5 minutes for a cancellation confirmation message from Flosports.
   • If no email arrives within 10 minutes, repeat steps 1-5 or contact Flosports support immediately.

Tocancel recommends completing this entire process at least 48 hours before your next billing date to avoid any accidental charges.

Cancel Flosports if you signed up through the apple app store

1. Open the Apple App Store on your iPhone or iPad.
   • Do not open the Flosports app itself-you must use the App Store.
2. Tap your profile icon in the top right corner (or the menu at the bottom, depending on your iOS version).
   • This opens your Apple ID menu, not the Flosports menu.
3. Select "Subscriptions".
   • You will see all your active Apple subscriptions listed, including Flosports.
4. Find Flosports in the list and tap it.
   • If you have signed up for FloTrack or FloCombat separately, you will see those as separate line items-cancel each one individually if needed.
5. Tap "Cancel Subscription" or "Cancel" (the label varies by iOS version).
   • Apple will ask you to confirm. Read the message to understand whether cancellation takes effect immediately or at the end of your current billing cycle.
6. Confirm your cancellation.
   • Apple sends you an email confirmation to the address linked to your Apple ID.
7. Wait for Apple's confirmation email and take a screenshot.
   • This is your legal proof if Flosports tries to charge you again.

If you continue to see Flosports in your subscriptions list after 24 hours, the cancellation did not go through. Repeat the process immediately or contact Apple Support at appleid.apple.com/contact.

Cancel Flosports if you signed up through google play

1. Open the Google Play Store on your Android phone or tablet.
   • Use the Play Store app, not the Flosports app.
2. Tap your profile icon in the top right corner.
   • Select "Manage Your Google Play Account".
3. Go to the "Subscriptions" tab.
   • All your active subscriptions will appear here.
4. Tap "Flosports" in the list.
   • If you have FloTrack or FloCombat subscriptions, cancel those separately too.
5. Tap "Cancel Subscription".
   • Google Play will explain the cancellation effective date and any refund eligibility.
6. Confirm the cancellation and take a screenshot.
   • Google Play sends a confirmation email to your Gmail address.
7. Save the confirmation email as proof.
   • Keep this for 12 months in case you need to dispute a charge.

If the Flosports subscription reappears in your Google Play subscriptions after 48 hours, the cancellation failed. Contact Google Play Support immediately at support.google.com.

Flosports pricing tiers and what they cost in the philippines

Here is what you are paying for and when:

Notice that FloTrack and FloCombat charge separately from your main Flosports account. If you signed up for all three, you are being charged three times per month. Cancel each subscription individually using the method that matches where you signed up.

What happens after you cancel Flosports

The moment you press the cancel button, several things happen-and you need to know what to expect.

Your access ends immediately or at the end of your cycle

Flosports operates on two cancellation models depending on where you subscribed. If you cancel through the website, your access usually ends immediately, and you lose the ability to stream any content. If you cancel through the App Store or Google Play, Flosports often allows you to watch until the end of your current billing cycle-then access stops automatically. This is not generous; it is Apple and Google's policy, not Flosports' choice.

Tocancel recommends recording any events you want to keep before cancellation, since replays become inaccessible after your subscription ends.

You will not receive a refund for unused days

Flosports does not offer pro-rata refunds for cancellations mid-cycle. If you cancel on day 15 of a 30-day monthly plan, you lose your access but do not get a refund for the remaining 15 days. This is legal under the Consumer Act as long as you were given clear, transparent information about this policy before you paid. However, if you were charged for a cycle and your access was cut off due to a technical error on Flosports' side-not your cancellation-you have the right to dispute that charge with your bank.

Your legal position: refunds for cancellation are not required by Philippine law unless Flosports failed to deliver the service you paid for.

Your payment method remains on file unless you remove it

Cancelling your Flosports subscription does not automatically delete your saved credit card or payment method from the account. If you do not want Flosports to have your card details, log back into your account (if access allows) and delete the payment method from your settings. If you cannot access the account after cancellation, contact Flosports at the address provided below and request that your payment method be permanently removed.

Common mistakes that lead to unwanted charges

Many people think they have cancelled, only to discover another charge weeks later. These mistakes are preventable.

Mistake 1: cancelling the app instead of the subscription

Deleting the Flosports app from your phone does not cancel your subscription. The app and the subscription are separate. Deleting the app just removes the software; your subscription continues to auto-renew in the background. You must cancel the subscription itself through the App Store, Google Play, or the website. Tocancel emphasizes this because it is the single most common reason people get surprise charges.

Mistake 2: thinking your bank will stop the charge

Your bank will not automatically block Flosports charges just because you want to cancel. Some customers assume that if they ignore a subscription, their bank will stop it. This is false. Your bank will process the charge until you explicitly cancel the subscription or dispute the charge after it posts. Disputing charges is slower and more stressful than cancelling in advance.

Mistake 3: not cancelling separate sport-specific subscriptions

If you signed up for FloTrack or FloCombat in addition to Flosports, you have two separate subscriptions. Cancelling one does not cancel the other. Each charges independently on its own billing cycle. You must cancel each subscription using the same method you used to sign up for it. Check your payment method statements to confirm how many Flosports-related charges are active.

Mistake 4: cancelling through customer support instead of the app or website

Emailing Flosports support with a cancellation request is slower and less reliable than cancelling directly through your account. Support emails can be lost, forwarded incorrectly, or processed late. Always cancel through the account dashboard first. Only contact support if the cancel button is missing or does not work.

Mistake 4: not saving proof of cancellation

If you do not take a screenshot or save the confirmation email, you have no proof you cancelled. If Flosports charges you again and claims you never requested cancellation, your word against theirs becomes a he-said, she-said dispute. The burden shifts back to you instead of staying on Flosports. Therefore, screenshot everything before you close the browser.

Your checklist before and after cancellation

Use this checklist to make sure you complete cancellation correctly:

Complete this checklist every time you cancel any subscription. Tocancel has helped thousands of consumers avoid unwanted charges by staying organized and methodical.

When to keep Flosports and when to cancel

Before you cancel, ask yourself whether Flosports actually meets your needs:

If more than one reason appears in the right column, cancel now. Do not wait for the next charge.

If Flosports charges you after cancellation

Despite your best efforts, Flosports might charge your account after you have cancelled. This happens when the cancellation is delayed in the system or processed too late in the billing cycle. You have legal remedies.

Step 1: contact your bank immediately

Do not wait. As soon as you spot an unwanted charge on your statement, contact your bank or credit card company and request a chargeback. Explain that you cancelled your Flosports subscription and did not authorize this charge. Provide your cancellation confirmation screenshot. Most banks process chargebacks within 7 to 14 days, and the money returns to your account within one billing cycle. Your bank will contact Flosports on your behalf, and this usually resolves the issue.

Step 2: contact Flosports in writing

Send an email to Flosports support explaining the charge and providing your cancellation confirmation. Be factual and direct: "I cancelled my subscription on [date] as confirmed by [screenshot/email]. I was charged PHP [amount] on [date], which I did not authorize. Please refund this charge immediately." Tocancel recommends keeping a copy of this email and any response for your NBCP complaint if needed.

Step 3: file a complaint with the NBCP if Flosports does not refund

If Flosports refuses to refund the charge or does not respond within 10 days, escalate to the National Bureau of Consumer Protection. You can file a complaint online at dti.gov.ph or visit your nearest DTI office with:

• Your cancellation confirmation
• Screenshots of the unwanted charge
• Your chargeback request confirmation from your bank
• Copies of any emails sent to Flosports

The NBCP will investigate at no cost to you. If Flosports violated the Consumer Act-for example, by continuing to charge after a valid cancellation-the NBCP can order the company to refund the charge and pay a penalty. This process takes 30 to 60 days but is free and does not require a lawyer.

Where to send cancellation and dispute correspondence

If you need to contact Flosports by mail to request cancellation or to dispute a charge, send your letter to their legal department at:

Flosports, Inc.
Legal Department
301 Congress Avenue, Suite 1500
Austin, TX 78701
United States of America

Include your full name, account email, account number (if you have it), the date of the charge in question, and a clear description of your issue. Use registered or tracked mail so you have proof of delivery. Keep a copy of your letter.

For complaints about Flosports' billing practices to the NBCP, visit:

National Bureau of Consumer Protection (NBCP)
Department of Trade and Industry
Website: dti.gov.ph
You can also visit any DTI office in your region for in-person complaints.

Take action now and stay in control of your subscriptions

You have the absolute right to cancel Flosports at any time, without penalties, and without proof of why. The Consumer Act of the Philippines protects you, and the NBCP enforces that protection. The company cannot legally charge you after you have cancelled, and if they do, you have multiple remedies: bank chargebacks, written disputes, and NBCP complaints-all free and effective.

The only mistake you can make is waiting. Cancel before your next billing date arrives, save your confirmation, and monitor your account for 10 days. If a charge appears, you have proof to back your dispute.

Tocancel has helped thousands of consumers cancel subscriptions like Flosports, stop unwanted charges, and reclaim control of their billing. You can do the same. Log into your account today, find the cancel button, and click it. Your future self will thank you when that charge does not appear next month.