Cancel Fasteasy: The Right Way

How to cancel Fasteasy and take control of your subscription today

Understanding Fasteasy and why you might want to leave

Fasteasy is a fasting and health tracking app available on iOS, Android, and web platforms. The service lets you monitor fasting periods, water intake, and body weight while accessing premium features like advanced analytics and exclusive health content. Many users find genuine value in its tracking tools, but if the app no longer aligns with your routine or budget, you have every right to cancel-and you should be able to do so without friction.

What Fasteasy delivers

The app sends fasting reminders, displays daily tracking dashboards, monitors weight and hydration data, and provides access to premium educational content when you subscribe. Free users get basic tracking functionality, while premium members unlock the complete feature set. The platform targets people committed to intermittent fasting routines and ongoing health monitoring, though not every user maintains long-term engagement.

Common reasons to cancel Fasteasy

You might cancel because you have reached your health goals, prefer a different tracking method, discovered that premium content does not match your expectations, or need to reduce discretionary spending. Whatever your reason, your decision to cancel deserves respect and a straightforward process. Tocancel recognises that cancelling should take minutes, not hours of searching through menus or contact forms.

Your consumer rights in new zealand and how they protect you

New Zealand law grants you powerful protections when you subscribe to digital services like Fasteasy. Understanding these rights means you can cancel with confidence and pursue refunds if the service fails to deliver as promised.

The consumer guarantees act and digital services

Under the Consumer Guarantees Act 1993, every digital service you purchase must be of acceptable quality, fit for purpose, and delivered as advertised. If Fasteasy fails to deliver premium features you paid for, exhibits persistent technical bugs, or misrepresents its functionality, you have legal grounds to request a refund directly from the company.

This protection applies whether you purchase through the Apple App Store, Google Play, or the Fasteasy web portal. The guarantee covers the entire subscription period, meaning the service must work as advertised from day one until cancellation. Your legal position is straightforward: you paid for a service, it must work as described, and if it does not, you can demand your money back.

The fair trading act protections

The Fair Trading Act 1986 prevents businesses from making false or misleading claims about their services. If Fasteasy advertises specific weight loss results or health benefits that it cannot deliver, or if it deliberately hides cancellation options in confusing menus, you can lodge a complaint with the Commerce Commission-the government body responsible for protecting fair trading in New Zealand.

Escalation and dispute resolution

If Fasteasy refuses a refund claim or disputes your cancellation request, escalate to the Commerce Commission at comcom.govt.nz. Tocancel recommends documenting your cancellation request with screenshots, saving copies of any technical errors or failed features, and recording the dates you attempted to cancel. This evidence strengthens your position significantly if you need to escalate.

How to cancel Fasteasy depending on where you subscribed

The platform you used to purchase your subscription determines your cancellation method. Cancelling on the wrong platform will not stop your billing, so follow the exact steps for your purchase method.

Cancel via apple app store (iOS)

If you subscribed through your iPhone or iPad, you must cancel through Apple's Settings app. This is the only reliable way to stop auto-renewal and avoid future charges.

1. Open Settings on your iPhone or iPad.
   • Scroll to the top of Settings and tap your Apple ID name.
2. Tap Subscriptions.
   • You will see all active subscriptions linked to your Apple account.
3. Find Fasteasy in the list and tap it.
   • The subscription details page displays your billing date and plan name.
4. Tap "Cancel Subscription" and confirm your choice.
   • Apple will ask you to confirm; tap "Confirm Cancellation" when prompted.
5. Cancel at least 24 hours before your next billing date to avoid an unwanted charge.
   • If you cancel after billing occurs, contact Apple Support to request a refund within 14 days of the charge.

Cancel via google play store (Android)

Android users who subscribed through Google Play must cancel within the Google Play app. Apple and Google operate separate billing systems, so cancelling on one platform does not affect the other.

1. Open the Google Play Store app on your Android device.
   • Tap the profile icon in the top right corner.
2. Select Payments and subscriptions.
   • You will see all active subscriptions on your Google account.
3. Find Fasteasy and tap it.
   • The app details page shows your plan, billing cycle, and cancellation option.
4. Tap "Cancel subscription" and follow the on-screen prompts.
   • Google may offer a discount to retain you; you can decline and proceed with cancellation.
5. Confirm the cancellation in the popup window.
   • Your access continues until the end of your current billing period, after which it stops.

Cancel via the Fasteasy website

If you subscribed directly through the Fasteasy web portal, you must cancel within your account settings. Direct subscriptions do not go through app stores and require a different cancellation process.

1. Visit the Fasteasy website and log in to your account.
   • Use the email and password you registered with during signup.
2. Navigate to Account Settings or Subscription Management.
   • Look for a "Billing," "Subscriptions," or "Account" section in your profile menu.
3. Locate your active Fasteasy subscription.
   • The page displays your current plan, billing amount, and renewal date.
4. Select "Cancel Subscription" or "Manage Subscription."
   • You may see a retention offer or feedback form; you can skip these and proceed to cancel.
5. Confirm your cancellation request.
   • Fasteasy should send a confirmation email within one hour. Check your inbox and spam folder.

What happens after you cancel Fasteasy

Cancelling your subscription does not end your access immediately. Most services, including Fasteasy, allow you to continue using premium features until the end of your current billing period. After that date, your account reverts to free tier access.

Your access during and after cancellation

When you cancel, you retain full access to Fasteasy through the last day of your billing cycle. If you cancel on 15 March and your renewal date is 30 March, you keep premium features until 29 March at midnight. On 30 March, you lose access to premium tools and revert to the free version.

Log in after your cancellation to verify that your account is set to free tier. Check your account settings to confirm no new subscription is pending renewal.

Recovering your data

Before your access changes, download or export any data you want to keep. Many health tracking apps allow you to export your weight logs, fasting records, and progress charts as CSV files or PDFs. Tocancel advises checking Fasteasy's export function under Account Settings before your cancellation takes effect.

Refunds and how to claim them

Cancelling your subscription stops future charges, but you may also be entitled to a refund if Fasteasy failed to deliver as promised. Your refund rights depend on when you cancelled and the reason.

Refunds within 14 days (withdrawal right)

Under New Zealand consumer law, you have a 14-day withdrawal right on digital services purchased directly through the Fasteasy website. This window runs from the date you subscribed, not from when you first used the app. If you cancel within 14 days of purchase and have not downloaded or used the premium features significantly, Fasteasy must refund your payment in full.

Contact Fasteasy's support team with your order number and a statement that you are withdrawing within the 14-day window. They should process your refund within 10 business days.

Refunds beyond 14 days (failure to deliver)

After 14 days, your withdrawal right expires. However, you can still claim a refund if Fasteasy fails to deliver the service as advertised. Examples include:

• Premium features that do not work or are missing entirely
• The app crashes consistently on your device
• Fasteasy makes health claims it cannot substantiate
• The service differs materially from what the listing promised

If any of these apply, email Fasteasy's support team with screenshots, dates, and a clear explanation of how the service failed. Request a refund under the Consumer Guarantees Act 1993. If the company refuses, escalate to the Commerce Commission at comcom.govt.nz.

Pricing and subscription plans at a glance

This table summarises typical Fasteasy subscription costs across platforms. Pricing may vary slightly depending on your region and currency exchange rates.

The annual plan offers the best value if you commit long-term, but the monthly option gives you flexibility to exit quickly if Fasteasy does not suit your needs.

Common cancellation mistakes and how to avoid them

Cancelling should be straightforward, but many users stumble by taking the wrong steps or not confirming cancellation properly. Tocancel sees these mistakes repeatedly-and they cost people money they do not expect to lose.

Mistake 1: cancelling the app instead of the subscription

Deleting the Fasteasy app from your phone does not cancel your subscription. Charges will continue to your Apple or Google account. You must cancel through your app store or Fasteasy's website, even if you have already deleted the app. After you cancel, you can safely delete the app from your device.

Mistake 2: missing the cancellation deadline

Subscriptions auto-renew on a fixed date each month or year. If you want to avoid the next charge, cancel at least 24 hours before that renewal date. If you miss the deadline by even one hour, your card will be charged. Tocancel recommends setting a calendar reminder two days before your renewal date so you have a buffer.

Mistake 3: not confirming cancellation in writing

If you cancel through the app, save a screenshot of the confirmation message. If you contact support, request a confirmation email. Without proof, Fasteasy could dispute your cancellation if a charge appears later. Keep all cancellation confirmations for at least three months.

Mistake 4: paying for a trial you forgot about

Many health apps offer free or discounted trials that convert to paid subscriptions automatically. If you forget to cancel before the trial ends, you will be charged full price. Read any confirmation email carefully and mark your calendar immediately when you sign up for a trial.

Checklist: verify your cancellation before you leave

Before you consider this process complete, run through these checks to ensure your cancellation is locked in and no surprise charges will arrive.

• Confirm you cancelled on the correct platform (Apple, Google Play, or Fasteasy website)
• Take a screenshot or save a copy of your cancellation confirmation message
• Check your email for a confirmation from Apple, Google, or Fasteasy within 24 hours
• Log back into your account 48 hours later and verify the subscription shows "cancelled" or "inactive"
• Check your billing history to ensure no new charges appeared after cancellation
• Download or export any personal health data you want to keep before your premium access ends
• Monitor your bank or card statements for the next two billing cycles to catch any unexpected charges
• If a charge does appear after cancellation, contact your bank within 10 days and dispute it as unauthorised

Comparison: Fasteasy versus other fasting trackers

If you are cancelling Fasteasy because it does not meet your needs, you may want to explore alternatives. This table compares Fasteasy to other popular fasting and health tracking apps available in New Zealand.

Each app excels in different areas. If Fasteasy's simple interface was your draw, Zero or Vora may suit you. If you want deeper nutrition tracking, MyFitnessPal offers more detail. Tocancel encourages you to trial alternatives on their free tier before committing to a paid plan.

Final steps: confirm your cancellation with tocancel

You have now walked through every step to cancel Fasteasy confidently. You understand your consumer rights under New Zealand law, you know exactly which cancellation method applies to you, and you have a checklist to verify that your cancellation takes effect.

Tocancel has helped thousands of consumers cancel subscriptions they no longer need, recover refunds they were entitled to, and reclaim control of their spending. Your subscription is yours to manage-never feel trapped by auto-renewal. If Fasteasy's charges reappear after you cancel, or if the company resists a refund claim, you have the Consumer Guarantees Act and the Fair Trading Act behind you. Document everything, escalate to the Commerce Commission if needed, and know that New Zealand's consumer protections are on your side.

Visit Tocancel for guides on cancelling hundreds of other subscriptions and services. Whether you are cancelling streaming apps, fitness memberships, or digital tools, Tocancel provides step-by-step instructions tailored to New Zealand law and each platform's specific process. Take control today-your money, your choice.