Cancel Any.Do: The Right Way to Reclaim Your Time

How to cancel Any.Do and stop recurring charges in new zealand

What is Any.Do and why kiwis cancel

Any.Do is a task management and calendar app that syncs across iOS, Android and web browsers. It offers a free tier for basic list-making and reminders, plus premium subscriptions that unlock advanced features like team collaboration, smart scheduling and deeper calendar integrations. Many New Zealand users start with Any.Do because it works smoothly across all their devices, but subscription costs add up fast, especially if you've found a different tool that suits your workflow better. If you've decided it's time to move on, Tocancel is here to walk you through a clean, stress-free cancellation process.

Why cancellation matters for your budget

Cancelling a subscription you no longer use stops recurring charges dead and puts money back in your pocket every month. Many people delay cancellation because they're unsure whether they'll lose their data or because the process feels complicated. The truth: cancelling Any.Do does not delete your account or your tasks unless you actively choose to do so. Your data stays safe, and you can always log back in to retrieve it later.

When you should consider cancelling

You might cancel if you've switched to Todoist, Microsoft To Do or another app, if you're not using the premium features regularly, or if the subscription no longer fits your budget. Tocancel has helped thousands of New Zealand consumers spot unnecessary recurring charges, and Any.Do subscriptions are a common culprit. The sooner you cancel, the sooner you stop bleeding money on a service you've abandoned.

Your consumer rights when cancelling Any.Do

New Zealand's Consumer Guarantees Act 1993 gives you strong protections when you buy or cancel digital services and subscriptions.

What the law says about cancellation

Under the Consumer Guarantees Act, any subscription you purchase must be of acceptable quality and fit for purpose. If a service fails to deliver what you paid for, or if the business makes cancellation deliberately difficult, you have the right to complain. The Commerce Commission is New Zealand's consumer enforcement body, and it takes unfair contract terms and hidden cancellation barriers seriously. Your legal position is clear: cancellation must be as easy as purchase, and no company can charge you for cancellation or impose unreasonable delays.

What happens if Any.Do refuses to cancel

If you submit a cancellation request and Any.Do ignores it or continues to charge you, you have grounds to escalate. Contact the Commerce Commission's consumer complaints team if Any.Do breaches the Consumer Guarantees Act by making cancellation unreasonably difficult. You can also dispute the charge through your bank or payment provider (Stripe, Apple, Google) and request a reversal. Document everything: screenshots of your cancellation request, dates, email confirmations and bank statements showing unwanted charges. Tocancel recommends building a clear timeline because evidence is your strongest lever in a dispute.

How to cancel Any.Do step by step

Your cancellation method depends entirely on how you subscribed: through Google Play for Android, the Apple App Store for iOS, or the Any.Do web app directly via Stripe.

Cancel via google play on android

Use this method if you subscribed to Any.Do premium through the Google Play Store on an Android phone or tablet.

1. Open the Google Play app on your Android device.
   • Tap your profile icon in the top right corner of the screen.
   • Select Payments and subscriptions from the menu.
2. Tap Subscriptions to view your active subscriptions.
   • Scroll and find Any.Do in the list.
   • Tap on Any.Do to open your subscription details.
3. Tap Cancel subscription.
   • Google Play may ask you to confirm or offer a discount to stay-ignore these unless you want to keep the subscription.
   • Confirm the cancellation when prompted.
4. Check the cancellation confirmation.
   • Google Play will display the exact date your subscription ends and when your premium access stops.
   • Screenshot this confirmation and save it to your phone or cloud storage as proof.
5. Watch for a confirmation email from Google Play.
   • Check your inbox and spam folder within 24 hours.
   • Keep this email as your official cancellation record.

You retain premium features until the end of your current billing period. After that date, your account downgrades to the free tier and no further charges will be processed.

Cancel via apple app store on iOS

Use this method if you subscribed to Any.Do through the Apple App Store on an iPhone or iPad.

1. Open Settings on your iPhone or iPad.
   • Tap your name and profile picture at the top of the screen.
2. Tap Subscriptions to see all active subscriptions.
   • Look for Any.Do in the list and tap it.
3. Review your subscription details.
   • Note the renewal date-this is when your next charge occurs.
   • Confirm you're cancelling the correct plan.
4. Tap Cancel subscription.
   • Apple may offer you a discounted price or pause option-decline unless you genuinely want to stay subscribed.
   • Confirm the cancellation in the popup.
5. Confirm the cancellation date.
   • Apple will show you when your subscription ends.
   • Take a screenshot of this screen for your records.

Your premium access continues until the end of your current billing cycle. Apple does not issue refunds for periods already billed, even if you cancel immediately after payment-your cancellation prevents only future charges. You'll revert to the free Any.Do tier once your subscription period expires.

Cancel via the Any.Do web app (direct stripe payment)

If you subscribed directly through the Any.Do website using a credit or debit card, follow these steps.

1. Visit the Any.Do website and log in to your account.
   • Use the same email and password you created during sign-up.
2. Navigate to your account settings.
   • Look for a Settings, Billing or Account menu option.
   • Tap or click to open the billing section.
3. Find your subscription and billing details.
   • You should see your current plan, renewal date and payment method.
   • Look for a "Manage subscription" or "Cancel subscription" button.
4. Click Cancel subscription and follow the prompts.
   • Any.Do may ask why you're cancelling-this is optional feedback.
   • Confirm the cancellation when asked.
5. Save your cancellation confirmation.
   • Screenshot the confirmation page and the email you receive.
   • Write down the cancellation date, reference number and the date your subscription ends.

Your premium features remain active until your current billing period ends. After that, your account reverts to the free tier and no further charges will hit your card.

Any.Do pricing and subscription tiers

Understanding what you're paying for helps clarify whether cancellation is the right choice.

If you're paying the monthly premium rate of NZD $12.99 per month, cancelling saves you approximately NZD $155.88 per year. If you're locked into an annual plan at NZD $129.99, you may not receive a refund for unused months-but cancellation still prevents any renewal charge next year.

What happens after you cancel Any.Do

Cancellation doesn't mean disappearance, and understanding what comes next removes a lot of anxiety.

Your data and account after cancellation

Your Any.Do account and all your tasks remain intact after cancellation. You can still log in and view your lists, reminders and calendar items-they just won't sync to premium features or unlock team collaboration. If you ever want to resubscribe, all your data will be waiting. You can also download or export your data before you cancel if you want a backup stored on your computer. Tocancel recommends exporting your tasks as a CSV or PDF if the app offers that option, just for peace of mind.

When charges stop

Cancellation takes effect immediately, but your current billing period continues. No further charges will be processed after your renewal date passes. If you cancel on the 15th of the month and your renewal date is the 25th, you'll be charged one final time on the 25th-that's normal. After that final charge, your account downgrades to free and the recurring subscription ends permanently. Monitor your bank statements for 5-7 days after the renewal date to confirm no surprise charges appear.

How to reactivate if you change your mind

Cancellation is reversible. If you decide to return to Any.Do within weeks or months, you can resubscribe through the same platform (Google Play, Apple App Store or web). Your account will be reactivated with all your data restored. Reactivation charges the normal monthly or annual rate-there are no penalties or re-entry fees.

Refunds and what you're entitled to claim

Understanding refund eligibility prevents disappointment and guides your next steps if charges continue.

When you can claim a refund

You're entitled to a refund if you cancel immediately after being charged and you haven't used the service. However, if you've actively used Any.Do's premium features during the billing period, refund claims become harder to win. If the service fails to work, crashes frequently or doesn't deliver its core features, the Consumer Guarantees Act gives you the right to demand a refund under the "fit for purpose" guarantee. Tocancel recommends claiming a refund only if the service genuinely didn't work-frivolous claims undermine your credibility if you escalate later.

How to request a refund

1. Contact the platform where you subscribed.
   • For Google Play refunds, open the app, go to your purchase history, find Any.Do and tap "Report a problem." Explain why you want a refund and submit.
   • For Apple App Store refunds, visit reportaproblem.apple.com, find your Any.Do charge and request a refund.
   • For direct Stripe payments, contact Any.Do support directly via their website and explain your refund request.
2. Wait for a response.
   • Google Play and Apple typically respond within 48 hours.
   • Any.Do support may take 3-5 business days.
3. Escalate if your first request is rejected.
   • If Google Play or Apple denies your refund, you can appeal once by resubmitting your case with additional evidence.
   • If Any.Do refuses, contact your bank and dispute the charge.

Bank disputes are your final lever if the company ignores you. Your bank can reverse the charge and investigate the merchant-this is your right as a consumer with a valid complaint.

Common cancellation mistakes and how to avoid them

Cancellation feels straightforward, but small oversights can trap you in unwanted charges and frustration.

Mistake 1: cancelling from the wrong platform

If you subscribed via Google Play, cancelling from the Apple App Store won't work-the two platforms don't talk to each other. Always check which app store or website you used when you first subscribed, then cancel from that exact place. Check your email receipt from the day you purchased the subscription; it will tell you the platform. If you're unsure, log into all three platforms (Google Play, Apple App Store and Any.Do web) and check which one shows an active subscription. Only that one will cancel your recurring charge.

Mistake 2: forgetting to confirm cancellation

Many cancellations fail because the user taps the button but doesn't confirm the final prompt. If Apple or Google Play asks "Are you sure?", always confirm. Don't assume it's already cancelled-verify by returning to your subscriptions list and checking that Any.Do no longer appears as active. Tocancel strongly recommends screenshotting your final confirmation screen and saving the email proof; these are your receipts if something goes wrong.

Mistake 3: cancelling just before the renewal date, then checking too late

If you cancel on the 24th and your renewal is the 25th, you'll still be charged. You can't cancel retroactively. Set a phone reminder for 3 days before your renewal date, then cancel at least 72 hours in advance. If you miss the window and get charged anyway, contact your bank or payment provider and request a chargeback within 30 days of the transaction.

Mistake 4: not saving your cancellation proof

Screenshots and email confirmations are your evidence trail if Any.Do keeps charging you after cancellation. Without them, you have no proof you ever cancelled. The moment you see the cancellation confirmation, take a screenshot, write down the date and time, and forward the confirmation email to yourself with "CANCELLATION PROOF" in the subject line. Store these in a folder on your computer or phone.

Mistake 5: assuming free tier means no data loss

Downgrading to the free tier (which happens automatically after cancellation) doesn't delete your tasks-but Any.Do's free plan has limits. If you've created hundreds of tasks, some older ones might not display until you upgrade again. Before you cancel, export your task list as a PDF or CSV. Any.Do may offer an export button in settings-use it. This way, your data lives on your computer forever, regardless of Any.Do's policies.

Checklist: before and after you cancel

Use this checklist to ensure you cancel safely and don't miss a step.

Comparing Any.Do with alternatives

If you're cancelling because Any.Do doesn't fit your workflow, you might be curious how it stacks up against similar tools.

If you're moving to Microsoft To Do or Google Tasks, you'll save money immediately-both offer unlimited features at no cost to personal users. Todoist and Notion cost slightly more but offer richer features. Tocancel has helped thousands of New Zealand consumers switch to cheaper alternatives and free tools, recovering hundreds of dollars per year.

Contact and cancellation address

If your standard cancellation doesn't work or you need to contact Any.Do directly, use these channels.

Any.Do customer support

Any.Do does not publish a New Zealand-specific postal address. If you need to escalate beyond in-app cancellation, contact them through their website's support form or email their US-based team. You can also file a complaint with the Commerce Commission if Any.Do fails to honour a cancellation request or continues charging after you've cancelled.

New zealand consumer protection contacts

If Any.Do refuses to cancel or keeps charging you:

• Commerce Commission (Consumer Protection Team): [email protected] or 0800 943 600. The Commerce Commission enforces the Consumer Guarantees Act and investigates unfair contract terms.
• Your bank or payment provider: Dispute the charge directly through your bank's app or phone service within 30 days of the transaction.
• Tocancel support: If you need guidance navigating the cancellation process or documenting a dispute, Tocancel's guides cover every step and help you build your case.

Final summary: take control of your subscriptions

Cancelling Any.Do is straightforward when you know your platform, follow the right steps and save your proof. Recurring charges thrive on inertia-companies count on you being too busy or unsure to cancel. You have every right to walk away from a subscription that no longer serves you, and the Consumer Guarantees Act backs that right. Your money is yours, and Tocancel has helped thousands of New Zealand consumers reclaim control of their spending by cancelling unused subscriptions. If you've decided to cancel, use the platform-specific steps above, screenshot your confirmation, and monitor your bank statement. If you encounter resistance, escalate to the Commerce Commission. You're in control. Cancel with confidence, and start saving today.