Cancel Myperfectcv: Step-by-Step Guide

How to cancel Myperfectcv and reclaim your money: a new zealand guide

What Myperfectcv is and why you might want out

Myperfectcv is a resume and cover letter building tool that works across web and mobile platforms. The service offers professionally designed templates, built-in editing tools, and quick export options so you can prepare job application documents without starting from scratch. You access it through in-app purchases on the Apple App Store, Google Play, or directly via their website.

Many New Zealand users subscribe because the service solves a real problem: building a polished resume fast. However, once your job search wraps up, you land the role, or you find a cheaper alternative, keeping the subscription active becomes a drain on your budget. The good news is that cancellation is entirely within your control, and understanding how to do it-and your rights while doing so-puts you in a strong position. Tocancel helps New Zealand consumers navigate subscription cancellations like this every single day, and Myperfectcv is one of the services we guide people through most frequently.

Common reasons to cancel Myperfectcv

You might decide to cancel because your resume is complete and ready to send out, you've accepted a job offer, or you've found a resume builder that better suits your needs and budget. Some users discover that the free tier covers what they need after their initial paid trial. Others realise the monthly cost no longer justifies the features they're actually using. Whatever your reason, you have a right to cancel without unnecessary obstacles or guilt.

How Myperfectcv charges you

Myperfectcv uses a subscription model, charging you monthly or annually depending on your plan choice. The service sits on Apple's and Google's platforms, meaning your payment method is linked to your app store account. This matters for cancellation because where you subscribed determines where you cancel.

Your consumer rights under new zealand law

New Zealand's Consumer Guarantees Act 1993 and Fair Trading Act 1986 protect you when you purchase digital services, and understanding these rights strengthens your position if problems arise during cancellation or refund requests.

What the law guarantees you

Under the Consumer Guarantees Act, any service you purchase-including Myperfectcv-must be of acceptable quality, fit for purpose, and delivered as promised. In plain terms, this means Myperfectcv must work as described, and the company cannot mislead you about how to cancel. If you cancel your subscription, the company must honour that cancellation and stop charging you immediately. Your legal position is clear: once you've initiated cancellation through the correct channel, you have the right to stop paying.

The Fair Trading Act also prohibits misleading or deceptive conduct. If Myperfectcv deliberately hides its cancellation process, misrepresents your refund eligibility, or continues charging you after you've cancelled, that's a breach of your consumer rights.

Your escalation options if the company refuses to help

If Myperfectcv ignores your cancellation request or continues charging you after cancellation, you have several avenues. First, contact your payment provider (your bank or the app store) and request a chargeback-they can reverse unauthorised charges. Second, lodge a complaint with the Commerce Commission (comcom.govt.nz), which oversees compliance with the Consumer Guarantees Act and Fair Trading Act. Third, if the amount is small enough, you can escalate to the Disputes Tribunal. Tocancel provides step-by-step escalation templates to help you reclaim money if the company stonewalls you, so you're never handling this alone.

How to cancel Myperfectcv: which platform are you using?

The path to cancellation depends entirely on where you subscribed-Apple, Google Play, or Myperfectcv's website-because each platform controls its own subscription management.

The three cancellation routes

Most New Zealand users subscribe through either the Apple App Store (iPhone or iPad) or Google Play (Android). If you downloaded Myperfectcv from the web and purchased directly, you'll cancel through their website. Tocancel recommends starting with your purchase platform first because it's usually the fastest route and stops charges immediately. All three methods take fewer than five minutes, and you can complete cancellation on your phone right now if you choose to.

Quick reference: where to cancel

How to cancel on apple app store (iPhone or iPad)

If you subscribed through the Apple App Store, Apple handles your cancellation directly, stops future charges instantly, and lets you keep access until your current billing period ends.

Step-by-step cancellation on apple

1. Open the Settings app on your iPhone or iPad.
   • Tap your name at the top of the screen.
   • Select Subscriptions (not iCloud-look further down the menu).
2. Find Myperfectcv in your active subscriptions list.
   • If you don't see it, scroll down; it may be listed as "Myperfectcv Resume Builder" or similar.
3. Tap Myperfectcv to open its details page.
4. Tap Cancel Subscription at the bottom of the screen.
   • Apple will ask you to confirm; tap Confirm Cancel.
5. You'll see a confirmation screen showing your cancellation is effective.
   • Take a screenshot immediately and save it to your email or cloud storage as proof.

Your subscription stops at the end of your current billing cycle. No refund for the current month or year is issued unless you're within Apple's 14-day refund window (for annual plans or recent charges), but your access continues until that date. After that, you're no longer charged.

What happens next after you cancel on apple

Apple sends a confirmation email to your Apple ID address within a few hours. Check your inbox (and spam folder) to confirm the cancellation went through. Your Myperfectcv app will still work until your billing period ends, so you can finish any documents or exports you need. After the billing date passes, the app will either lock you out of premium features or ask you to resubscribe.

How to cancel on google play (Android)

Cancelling via Google Play works similarly to Apple: Google processes the cancellation, stops future charges, and lets you keep access until your current billing period ends.

Step-by-step cancellation on google play

1. Open the Google Play Store app on your Android device.
   • Tap your profile icon in the top right corner.
   • Select Payments and subscriptions.
2. Tap Subscriptions from the menu that appears.
3. Find and tap Myperfectcv in your active subscriptions.
   • If you have multiple subscriptions, scroll to locate it.
4. Tap Cancel subscription at the bottom of the page.
   • Google Play will ask you why you're cancelling (this is optional feedback; answer if you wish).
   • Tap Cancel subscription again to confirm.
5. You'll see a confirmation message stating your subscription is cancelled.
   • Screenshot this page and save it as proof before closing the app.

Like Apple, your access to Myperfectcv continues until the end of your current billing period. Google sends a confirmation email to your Gmail account, so check there within a few hours to verify the cancellation succeeded.

What happens next after you cancel on google play

Your Myperfectcv access remains active until your billing date. After that date, your premium features are locked unless you resubscribe. Google Play will not charge you again, and no refund is issued for the current billing period unless you cancelled within a specific window (usually 48 hours of your most recent charge).

How to cancel if you subscribed via myperfectcv's website

If you purchased directly through Myperfectcv.com rather than through an app store, you'll manage your subscription through their account dashboard.

Step-by-step cancellation on Myperfectcv

1. Visit myperfectcv.com and log in to your account.
   • Use the email address and password associated with your subscription.
2. Navigate to Account Settings or Billing (the menu location varies; look for a profile icon or gear icon).
   • If you struggle to find it, check the footer of the website or the help section.
3. Find the section labelled Subscription, Billing, or My Plan.
4. Look for a Cancel or Manage Subscription button.
   • Click it and follow the prompts to confirm cancellation.
   • Myperfectcv may ask why you're leaving (optional feedback).
5. You'll receive a confirmation message on screen and via email.
   • Save the confirmation email and any on-screen confirmation as proof.

After cancellation, your access stops either immediately or at the end of your current billing period-Myperfectcv should state which when you cancel. If they continue to charge you after this date, you have grounds to dispute the charge with your bank.

Refunds: what you're entitled to and how to claim

New Zealand consumer law and platform policies determine what refunds you're entitled to, and the amount depends on when you cancel relative to your billing date.

When you get a refund

If you cancel within 14 days of your most recent charge to an Apple or Google account, you may qualify for a refund under the platform's standard policy. For annual plans, if you've only recently paid, a refund is more likely. However, if you're well into your billing cycle-say, 20 days into a 30-day month-a refund is unlikely unless you have grounds under consumer law (the service was faulty, misleading, or not as described).

For Myperfectcv web subscriptions, check their terms and privacy pages for their refund window. If they don't offer a refund and you believe you have consumer law grounds (the service failed to deliver, was misrepresented, or breached the Consumer Guarantees Act), you can request one and escalate if refused.

How to request a refund

Via Apple: Open Settings, go to Subscriptions, tap Myperfectcv, and select "Report a problem" or "Contact support." Explain why you deserve a refund (e.g., "Charged twice" or "Service didn't work"). Apple reviews and refunds within 3-5 business days if approved.

Via Google Play: Open the Play Store, find your Myperfectcv subscription, tap the three dots menu, and select "Report a problem." Explain your situation. Google responds within 3-5 business days.

Via Myperfectcv directly: Email their support team (check their website for the address) with your order number, reason for refund, and screenshot proof of payment. Request a response within 10 business days. If they refuse and you believe it's unfair, you can escalate to the Commerce Commission.

If the company refuses to refund you

Contact your bank or payment provider and request a chargeback. Provide them with proof of cancellation (screenshots, emails) and explain that the company continued charging after you cancelled. Your bank can reverse charges within specified timeframes (typically 120 days). If the charge is small and disputes aren't getting results, lodge a complaint with the Disputes Tribunal. Tocancel offers refund escalation templates to help you build a case if you need to pursue this further.

Common cancellation mistakes to avoid

Many New Zealand users think they've cancelled but haven't, usually because they deleted the app instead of cancelling the subscription. Deleting Myperfectcv from your phone does nothing to stop the charges-the subscription continues to renew invisibly.

Mistake one: deleting the app instead of cancelling the subscription

The app and the subscription are separate. Removing the app from your home screen or uninstalling it does not cancel your subscription. You must cancel through Settings (Apple), the Play Store (Google), or Myperfectcv's website. If you deleted the app weeks ago and are still seeing charges, cancel immediately using the steps above.

Mistake two: not screenshotting your confirmation

Always take a screenshot the moment you see the cancellation confirmation message. If a dispute arises later-say, you're charged again next month-your screenshot is proof that you cancelled. Without it, the company or platform may claim they have no record.

Mistake three: cancelling one platform but not the other

If you subscribed on both Apple and Google Play (or the website and an app store), you must cancel on every platform separately. Cancelling Apple won't cancel Google, and vice versa. Check all three possible places to be sure.

Mistake four: ignoring cancellation confirmation emails

After you cancel, a confirmation email arrives within hours. Read it carefully to confirm the cancellation date and check for any unexpected language suggesting the subscription is paused (not cancelled) or will resume later. If something looks wrong, contact support immediately.

What to do after cancellation

Cancelling is just the start; protecting yourself after the fact ensures you don't get charged again.

Immediate actions

Save your cancellation confirmation email in a folder labelled "Subscriptions Cancelled" or similar, alongside your screenshot. Check your bank or app store statement one week after your current billing period ends to confirm no charge appears. If a charge does appear, contact your bank immediately with your cancellation proof. Mark your calendar on the cancellation date plus your billing cycle length (e.g., if you cancelled on 15 March and renew monthly, check your statement on 15 April) as a reminder to verify no charge.

If you're charged after cancelling

Contact Myperfectcv support immediately with your cancellation proof and request an urgent refund. If they don't respond within 5 business days, or if they refuse, file a chargeback with your bank. Your bank will investigate and can reverse the charge if you provide evidence of cancellation. You also have the right to lodge a complaint with the Commerce Commission, which can compel the company to refund you and pay penalties for repeated breaches. Tocancel assists consumers with post-cancellation disputes like this regularly, so don't hesitate to reach out if you need guidance building your case.

Pricing and plan comparison

Understanding Myperfectcv's costs helps you decide whether to keep or cancel, and it informs your refund eligibility arguments if something goes wrong.

Current Myperfectcv pricing (New zealand)

Pricing varies slightly depending on current promotions and your purchase platform. If you're on the monthly plan and your job search is done, cancelling saves you $15-$18 each month-which adds up to $180-$216 annually if you forget. If you're on annual and regret the purchase, your only refund option is if you cancelled within 14 days of payment.

Should you cancel or keep your Myperfectcv subscription?

Deciding whether to cancel depends on your job search stage and budget.

Reasons to keep Myperfectcv

You should keep the subscription if you're actively job hunting, regularly updating your resume, or applying to roles that require custom cover letters. The templates do save time, and the export options (PDF, Word, ATS-optimised formats) add real value if you're sending applications frequently. If you've set a job-search deadline (e.g., "I'll apply until end of June"), keeping it until then makes sense before cancelling.

Reasons to cancel Myperfectcv

Cancel immediately if you've landed a job, if your job search is on hold, or if you've found a cheaper alternative (like free resume builders or Microsoft Word templates). If you haven't logged in for more than two months, the monthly fee is almost certainly wasted money. If the service hasn't delivered value relative to its cost, cancelling frees up cash for other priorities. Your budget and life stage matter more than brand loyalty-cancel without guilt if it no longer serves you.

Contact details and escalation addresses

If standard cancellation fails or the company refuses to honour your request, you'll need to escalate. Here are the key contacts and authorities.

Myperfectcv support

Contact Myperfectcv's support team through their website contact form or email address (check myperfectcv.com for the most current support contact). Be polite, clear, and reference your cancellation date and any confirmation you received. Request a written response within 5 business days.

Payment platform support

Apple Support: reportaproblem.apple.com (for subscription issues) or call 0800 048 0408 (New Zealand support line).

Google Play Support: support.google.com/googleplay (use their help centre to file a subscription dispute).

Your bank: Contact your bank's customer service and request a chargeback or dispute for the Myperfectcv charge.

New zealand consumer authorities

Commerce Commission: comcom.govt.nz or 0800 943 600. File a complaint if you believe Myperfectcv breached the Consumer Guarantees Act or Fair Trading Act (e.g., misrepresented cancellation terms, continued charging after cancellation, or made misleading claims about the service).

Disputes Tribunal: disputes.govt.nz. If your dispute amount is within their limits (up to $15,000), you can lodge a claim for a refund or compensation. The tribunal is free and doesn't require a lawyer.

Final takeaway: you are in control

Cancelling Myperfectcv takes five minutes and is entirely reversible if you change your mind later. Your rights under New Zealand law are clear: the company must honour your cancellation, stop charging you, and refund you in certain circumstances. If the company refuses, you have escalation paths through your bank, the payment platform, and the Commerce Commission. Tocancel exists to guide you through every step of this process-whether you're cancelling today or disputing a charge next month. You deserve a subscription service that matches your needs and budget. If Myperfectcv no longer does that, cancelling is not a failure; it's a smart financial choice. Tocancel has helped thousands of New Zealand consumers cancel unwanted subscriptions and reclaim money from companies that broke the rules. Whatever your situation, you can cancel confidently, and your rights are backed by law.