Cancel Scrimba: The Right Way to Avoid Charges

How to cancel Scrimba and stop unexpected charges

Why you might want to cancel Scrimba

Scrimba is a web development learning platform that offers a free tier and a Pro subscription at ₱1,384 per month for users in the Philippines. If you've completed your courses, achieved your learning goals, or the monthly cost no longer fits your budget, you have every right to step away. Many Filipino learners sign up with enthusiasm, work through a few lessons, then receive renewal notifications they never saw coming.

The truth is simple: cancelling Scrimba works smoothly once you know exactly where to look. The platform, like most subscription services, doesn't advertise its cancellation option prominently. At Tocancel, we've helped thousands of subscribers exit cleanly, keep their money, and move forward without guilt. This guide walks you through your rights, your options, and the exact steps to cancel.

Common reasons learners cancel

You've completed the career path you enrolled in. Your budget shifted and ₱1,384 monthly no longer makes sense. You found free alternatives like freeCodeCamp or Codecademy. You're pursuing a university computer science degree instead. You haven't logged in for months and know you won't return. None of these reasons make you a bad learner or a failure. Your subscription exists to serve you, and when it no longer does, cancelling is the responsible choice.

What happens to your courses and progress

This question holds many people back from cancelling. When you cancel your Scrimba Pro subscription, you lose access to premium courses and the ability to earn new certificates. Your account remains active, so you retain access to free-tier content. All course progress you've already completed stays on your account-you simply cannot unlock new premium material. Download any certificates you've earned before you cancel. Ask yourself honestly: will renewing push you to finish your course, or will it sit unused? Your answer should guide your decision.

Understanding scrimba's pricing for philippine users

Knowing what you pay helps you decide whether staying or leaving makes financial sense.

These prices convert from US dollars, so they fluctuate slightly with exchange rates. The key question remains: does ₱1,384 per month justify your current learning goals? If doubt creeps in, that signals it's time to cancel. Tocancel helps you move forward with confidence and handle every step of the process.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects your right to cancel subscriptions fairly and receive accurate billing.

What the law guarantees you

Your legal position is strong. The Consumer Act gives you the right to cancel without undue penalty, receive clear information about billing cycles, and obtain refunds for unauthorized or duplicate charges. The law applies to all subscription services, including digital platforms like Scrimba. You also have the right to request proof that you authorized any recurring charge. If Scrimba refuses to cancel your subscription or continues charging after cancellation, you can escalate your complaint to the Department of Trade and Industry (DTI), which enforces consumer protections across the Philippines.

How to enforce your cancellation rights

Document everything you do. Save screenshots of your cancellation request, confirmation emails, and any responses from Scrimba. If the company continues charging after you cancel, gather your billing statements. The DTI accepts complaints from consumers who face illegal billing practices, unfair contract terms, or refusal to honor cancellation requests. You can file a complaint online at the DTI website or visit a regional DTI office. Keep all evidence organized because your documentation proves your case. Tocancel encourages you to preserve every communication-this makes resolving disputes far simpler if they arise.

How to cancel your Scrimba subscription

Follow these steps to cancel your account and stop recurring charges immediately.

1. Log in to your Scrimba account
   • Visit scrimba.com and enter your email and password
   • If you've forgotten your password, use the "Forgot password?" link to reset it
2. Navigate to your account settings
   • Click your profile icon in the top-right corner of the dashboard
   • Select "Settings" or "Account settings" from the dropdown menu
3. Find the billing or subscription section
   • Look for tabs labeled "Billing," "Subscription," "Payment method," or "Plan"
   • Click the section that displays your current subscription status
4. Select the option to cancel or downgrade
   • Look for a button that says "Cancel subscription," "Downgrade plan," or "Change plan"
   • Click it to begin the cancellation process
5. Confirm your cancellation
   • Scrimba may ask why you're leaving-answer honestly if you wish, or skip if the option appears
   • Review the final confirmation screen to ensure your Pro access ends on a specific date
   • Click "Confirm cancellation" or "Yes, cancel my subscription"
6. Save your confirmation
   • Screenshot or download your cancellation confirmation email
   • Verify that your account shows "Free" plan status after 24 hours

Complete these steps within 48 hours of deciding to cancel. This timing ensures you capture your cancellation before your next billing cycle hits your payment method.

Refunds and timing after cancellation

Understanding when your cancellation takes effect protects you from surprise charges.

When does your pro access end

Scrimba typically allows you to use your Pro features until the end of your current billing cycle. If you cancel on the 15th of the month but paid on the 1st, you usually keep access until the 1st of the next month. Some platforms cancel access immediately, so confirm the exact end date on your cancellation confirmation screen. Write down this date and mark it on your calendar. If you're charged after this date, you have grounds to request a refund through your payment method or the DTI.

Getting a refund for unused time

Scrimba's refund policy depends on how much of your billing cycle remains. If you cancel mid-month with significant unused time remaining, contact Scrimba's support team to request a pro-rated refund. Use this template in an email to support: "I cancelled my Pro subscription on [date]. My next billing date was [date]. I request a refund for the unused portion of my subscription, from [cancellation date] to [next billing date]." Send this email to their support address. If Scrimba refuses without explanation, you can file a complaint with the DTI under unfair or deceptive billing practices. Tocancel recommends keeping all email correspondence as proof of your refund request.

Common mistakes to avoid when cancelling

Many subscribers cancel believing they're done, only to discover they're still being charged weeks later. These lapses happen because platforms make verification unclear, and busy people don't double-check.

Mistake 1: cancelling without confirming the date

Don't assume your cancellation is final just because you clicked a button. Log back into your account 24 hours after cancellation and verify your plan shows "Free" instead of "Pro." Many subscribers skip this step and miss the fact that their cancellation didn't process. Confirmation takes 60 seconds and saves you ₱1,384.

Mistake 2: deleting your confirmation email

Save every notification from Scrimba about your subscription status. If a charge appears after cancellation, your confirmation email is your proof that you cancelled on a specific date. Without it, you're asking customer service to trust your memory. Screenshots of your account settings on cancellation day also work, but official emails carry more weight.

Mistake 3: not checking your bank statement

Monitor your credit or debit card for 30 days after your cancellation date. If a charge labeled "Scrimba" appears after your Pro access should have ended, contact your bank immediately. You can dispute the charge through your financial institution, and they'll investigate on your behalf. Then file a separate complaint with the DTI. Tocancel urges you to treat this seriously because recurring unauthorized charges violate the Consumer Act.

Mistake 4: ignoring unresponsive support

If you email Scrimba support about a charge after cancellation and receive no reply within 7 days, don't wait longer. Escalate directly to the DTI with your email evidence. The law requires companies to respond to billing disputes within a reasonable timeframe. Silence is not acceptance on their part-it's grounds for a formal complaint.

After you cancel: what comes next

Cancellation is not the end of your story; it's the beginning of reclaiming control over your spending.

Export or download your course certificates

Before your Pro access expires, log in and download every certificate you've earned. Scrimba may remove them from your account once you downgrade to the Free plan, depending on their policy. Store PDFs in a secure folder on your computer or cloud drive. These certificates prove your learning accomplishments independent of your subscription status.

Note down your learning progress

Take screenshots or written notes of which courses you completed and which remain unfinished. This record helps you decide whether to return to Scrimba in the future or explore competing platforms. Some learners find that seeing their progress months later motivates them to restart their learning journey elsewhere.

Explore free alternatives

Once you cancel Scrimba, consider free web development resources like freeCodeCamp, Codecademy's free tier, or Khan Academy. Many offer comprehensive courses without monthly fees. You can test these platforms risk-free and decide which learning style suits you before paying for any subscription again.

How to contact Scrimba if cancellation fails

If you follow the steps above and your cancellation doesn't process, or if charges continue after your confirmed end date, contact Scrimba directly using their official channels.

Scrimba's headquarters and contact details

Scrimba is headquartered in Oslo, Norway. Their verified cancellation and support address is:

Åsdalsveien 31C, 1166 Oslo, Norway

An alternative office address on file is:

Gaustadalléen 21, Oslo 0349, Norway

Email their support team first-most cancellation issues resolve within 48 hours of contacting support directly. If support does not respond or refuses to honour your cancellation, use Scrimba's mailing address to send a formal written cancellation request. Include your full name, email address, account details, and cancellation request. Request written confirmation of your cancellation. Send this letter via registered mail if possible, so you have proof of delivery. Keep copies of everything you mail.

When to escalate to the department of trade and industry

If Scrimba ignores your cancellation request or continues charging after you cancel, you have a clear path to enforcement.

Filing a DTI complaint

The DTI protects Filipino consumers from unfair subscription practices. You can file a complaint if: Scrimba refuses to cancel your subscription despite your documented request; charges continue after your cancellation date; the company fails to respond to billing inquiries within 30 days; or you discover unauthorized charges on your account. Visit dti.gov.ph to submit a complaint online, or visit your nearest DTI regional office. Bring copies of your cancellation requests, bank statements, and all correspondence with Scrimba. The DTI will investigate and compel the company to refund unauthorized charges or honour your cancellation request.

Your legal protections during escalation

Once you file a DTI complaint, the Consumer Act of the Philippines (Republic Act No. 7394) shifts the burden to Scrimba to prove the charges were authorized and legitimate. You do not need to prove fraud; Scrimba must prove they handled your billing correctly. This legal framework exists because the power imbalance between large companies and individual consumers is real. Tocancel encourages you to use the DTI whenever a company ignores your cancellation request-that's exactly what the DTI exists for.

Checklist: cancelling Scrimba safely and fully

Use this checklist to confirm you've completed every step before considering yourself fully cancelled.

Comparing Scrimba to other web development platforms

Before cancelling permanently, you might consider whether another platform offers better value for your learning goals.

If cost is your primary concern, freeCodeCamp and Khan Academy offer substantial free content. If you value interactive lessons and want to pay less, Codecademy often runs discounts. Tocancel encourages you to research these alternatives before cancelling Scrimba, so you know your next step rather than stopping cold.

Final thoughts: you control your subscriptions

Cancelling Scrimba is your right, not a failure. The platform is a tool designed to serve your learning goals. When it no longer does, walking away is the smart financial decision. You now understand your legal protections under Philippine law, know the exact steps to cancel, and have a clear escalation path if the company ignores your request. Armed with this knowledge, you can cancel with confidence and redirect that ₱1,384 monthly toward something that matters more to you right now.

The Consumer Act of the Philippines (Republic Act No. 7394) is on your side. If Scrimba refuses to honour your cancellation or continues charging, the Department of Trade and Industry will enforce your rights. Tocancel has helped thousands of consumers cancel subscriptions, reclaim their money, and take back control. You're not alone in this, and the process is far simpler once you know the steps. Start cancelling today, verify completion within 24 hours, and monitor your account for 30 days. That's all it takes to exit cleanly and keep your money.

Contact Scrimba's headquarters for unresolved issues:

Åsdalsveien 31C, 1166 Oslo, Norway
Alternative: Gaustadalléen 21, Oslo 0349, Norway