Cancel Monster: Step-by-Step Guide

How to cancel Monster and stop recurring charges in the philippines

Understanding Monster and why you might want to cancel

Monster is a global online recruitment platform where employers post job vacancies, job seekers upload resumes, and recruiters access candidate databases. In the Philippines, you may recognize it as Foundit (formerly Monster Philippines), though Monster's primary paid services now operate through monster.com on the global website.

Here's what matters for your cancellation: Monster offers free basic job search access, but charges employers and recruiters premium fees for job posting, applicant management tools, and candidate distribution services. If you signed up for a paid plan and want to stop the charges, you must act before your next billing cycle renews. This means you have limited time to take action before money leaves your account again.

Who actually gets charged for Monster

Most job seekers in the Philippines use Monster's free tier and never receive a bill. The charges that catch users off guard typically target employers and recruiters. If you posted a job listing, accessed premium applicant networks, or upgraded through the web interface, Apple App Store, or Google Play, you likely have an active subscription without realizing it.

Many users report that deleting their Monster account did not stop the charges. This happens because canceling your subscription and deleting your account are completely separate actions. You must explicitly cancel the subscription first, then optionally delete the account afterward. At Tocancel, we help thousands of consumers understand this critical distinction before they take action.

Monster's pricing structure in the philippines

Monster's paid plans cost approximately PHP 1,017 per day for Monster+ Standard, or PHP 16,894 per month for Monster+ Pro (converted from USD at roughly 1 USD = 56.5 PHP). Your bank may add foreign transaction fees on top if the charge processes in US dollars, which often occurs depending on how you signed up.

The practical reality: if you're on a daily plan, expect PHP 30,510 monthly. If you're on the monthly plan, you'll see PHP 16,894 charged every 30 days until you cancel. Both amounts renew automatically unless you cancel before the renewal date arrives.

Your consumer rights and when you should cancel

Under the Consumer Act of the Philippines (Republic Act No. 7394), you have the right to cancel any subscription and stop recurring charges before your next billing cycle. Delay costs you real money because Monster's terms allow automatic renewal at the end of each billing period.

This means if your renewal date is tomorrow and you wait until next week, you've just paid for another full month or 30 additional days you won't use. Your best protection is to cancel before the renewal date and keep proof of your cancellation request.

Your legal position under philippine law

The Consumer Act of the Philippines (RA 7394) protects you from unfair billing practices and grants you the right to cancel recurring charges. If Monster continues charging you after you've requested cancellation, you have grounds to dispute the charges with your bank or credit card company. The Department of Trade and Industry (DTI) enforces this law and can intervene if the company refuses to honor your cancellation.

This means you are not powerless. You have legal backing to demand that Monster stop charging you, and if they refuse, you can escalate to your bank or the DTI. Document everything: your cancellation request, the date you sent it, and all subsequent charges. This evidence strengthens your position if you need to file a dispute.

Common reasons to cancel Monster

Job seekers cancel because they found work elsewhere and no longer need the platform. Employers and recruiters cancel because they've filled their positions, switched to competitors like JobStreet or Indeed Philippines, or discovered that Monster's local market reach isn't strong enough for their hiring goals.

Some users cancel because Monster's interface feels less intuitive than platforms like Kalibrr or JobManila. Others report frustration with persistent email notifications that continue long after they've stopped using the service. At Tocancel, we've tracked cancellations driven by unexpected charges in foreign currency and slow customer support response times for Philippines-based users.

How to cancel Monster: step-by-step for each platform

Cancellation takes 5 to 10 minutes if you know exactly where to look. We'll walk you through the precise steps for web accounts, Apple App Store, and Google Play, since Monster charges can originate from any of these channels.

Cancel Monster through your web account

This is the primary cancellation route and the method most likely to work on your first attempt.

1. Go to monster.com and log in with your email address and password.
   • If you've forgotten your password, click "Forgot password?" and follow the email recovery link sent to your inbox.
2. Click your profile icon or name in the top-right corner and select "Account settings" or "Billing".
   • On some accounts, this appears under "My profile" or "My account".
3. Navigate to the "Subscriptions" or "Billing" section and locate your active plan.
   • You should see your plan name, next renewal date, and the amount you'll be charged.
4. Click "Cancel subscription" or "Manage subscription" next to your plan.
   • Monster may show you a retention offer or discount. You can ignore this and proceed to cancel.
5. Confirm your cancellation by clicking "Yes, cancel my subscription" or the equivalent button.
   • The system will ask for your reason (optional) and may offer you a final offer to stay.
6. Wait for the confirmation message and save or screenshot the cancellation confirmation.
   • This proof is essential if Monster charges you again after cancellation.
7. Check your email for a cancellation confirmation from Monster within 24 hours.
   • If you don't receive an email, contact Monster support immediately with your account details.

Cancel Monster through apple app store

If you signed up or renewed your subscription through the Apple App Store on iPhone or iPad, you must cancel through the same channel.

1. Open the App Store app on your iPhone or iPad.
   • Tap the profile icon in the bottom-right corner.
2. Tap "Subscriptions" at the top of the screen.
   • You'll see all active subscriptions linked to your Apple ID.
3. Find and tap "Monster" in your subscriptions list.
   • If Monster doesn't appear, you were not charged through the App Store.
4. Tap "Cancel subscription" or "Edit subscription" at the bottom.
   • Apple will ask you to confirm your cancellation reason.
5. Confirm the cancellation by tapping "Confirm" or "Yes, cancel".
   • You'll see "Cancelled" next to the subscription, and your access will end on your current billing date.
6. Take a screenshot of the cancellation confirmation screen for your records.
   • Keep this proof in case you're charged again after cancellation.

Cancel Monster through google play

If you signed up or renewed your subscription through Google Play on an Android device, you must cancel through the same channel.

1. Open the Google Play Store app on your Android device.
   • Tap your profile picture or initial in the top-right corner.
2. Tap "Manage my subscriptions" from the menu.
   • All active subscriptions linked to your Google account will appear.
3. Find and tap "Monster" in your subscriptions list.
   • If Monster doesn't appear, you were not charged through Google Play.
4. Tap "Cancel subscription" at the bottom of the screen.
   • Google will confirm your cancellation reason, which is optional.
5. Confirm the cancellation by tapping "Cancel subscription" again in the confirmation dialog.
   • You'll see "Cancelled" next to the subscription, and your access will end on your current billing date.
6. Photograph or screenshot the cancellation confirmation for your records.
   • This proof protects you if you're charged again after cancellation.

What happens after you cancel Monster

After you cancel, you need to understand what comes next and how to protect yourself from unexpected charges.

Your access after cancellation

Once you cancel, your paid features typically remain active until the end of your current billing period. If your renewal date is 15 days away when you cancel, you keep access for those 15 days at no additional cost. On day 16, your account reverts to free (if available) or access ends completely, depending on your plan type.

You will not be charged again after the current billing period ends, provided Monster processes your cancellation correctly. However, you must monitor your bank account or credit card for the next 30 to 60 days to confirm no charges appear. If a charge does appear after cancellation, you have the right to dispute it with your bank immediately.

Refunds and your consumer rights

Monster's standard terms do not guarantee refunds for prepaid time after you cancel. However, the Consumer Act of the Philippines (RA 7394) may entitle you to a refund if you cancel within a specific timeframe or if Monster charged you without clear consent. Your strongest argument for a refund is proving that you canceled before your renewal date but were still charged.

If Monster charged you after you canceled, request a refund directly from their support team with proof of your cancellation. If they refuse, file a chargeback dispute with your bank using your cancellation confirmation as evidence. The bank will investigate and may reverse the charge if you can prove you took action to cancel.

At Tocancel, we recommend requesting a refund in writing (email) first, with screenshots and dates, so you have a documented record. Save all correspondence. If the company ignores your request, escalate to your bank or the DTI with your evidence.

Common mistakes to avoid when canceling Monster

Cancellation feels straightforward, but small missteps can leave you paying for months longer than intended.

Mistake one: deleting your account without canceling the subscription

Many users believe that deleting their Monster account stops the charges. It doesn't. Deletion removes your profile from Monster's search results and public view, but your subscription continues to renew and charge your payment method every billing cycle.

Always cancel your subscription first through the billing settings. Only after cancellation is confirmed should you delete your account (if you wish). This two-step process ensures the charges stop.

Mistake two: canceling on the wrong platform

If you signed up through the Apple App Store but cancel through monster.com, the subscription remains active on Apple's platform and continues to charge you. You must cancel through the exact same channel where you signed up.

Check all three channels (web, Apple App Store, Google Play) to confirm you don't have multiple active subscriptions. At Tocancel, we've seen users with subscriptions on two platforms simultaneously, meaning they're being double-charged.

Mistake three: not keeping proof of cancellation

If you don't screenshot or save your cancellation confirmation, you have no evidence if Monster charges you again. The company may claim you never canceled, and your bank will struggle to reverse the charge without proof.

Screenshot or photograph every cancellation confirmation screen and save the email confirmation Monster sends you. Store these in a folder on your phone or computer. This proof becomes invaluable if you need to dispute a charge with your bank or file a complaint with the DTI.

Mistake four: ignoring foreign currency fees

If Monster charged you in USD, your bank added a foreign exchange conversion fee on top of the Monster charge. When you dispute the charge, you can dispute both the Monster amount and the fee. Request that your bank reverse both amounts.

Document the original USD charge, the PHP conversion amount, and the added fee separately. This detail matters when filing a dispute or complaint with the DTI.

Checking your cancellation and protecting yourself going forward

Cancellation is only complete when you've verified it actually worked. Here's how to confirm and stay protected.

How to verify Monster has canceled

Log back into monster.com within 24 hours and navigate to your Subscriptions or Billing section. Your plan should show as "Canceled" or no longer appear in your active subscriptions list. If it still shows as active, contact Monster support immediately and request cancellation again.

Check your email for a confirmation message from Monster. The email should include your cancellation date, your final billing date, and confirmation that no further charges will be made. If you don't receive this email within 24 hours, follow up with support.

Monitor your bank account or credit card for the next 60 days. Set a reminder on your phone for your previous renewal date. If a charge appears after that date, you have proof that Monster ignored your cancellation, and you can dispute it immediately with your bank.

Disputing unauthorized charges if Monster keeps billing you

If a charge appears after your cancellation date, contact your bank or credit card company immediately. Explain that you canceled the subscription and provide your cancellation confirmation as evidence. Your bank can file a dispute or chargeback on your behalf.

Simultaneously, send Monster a written (email) complaint stating that you canceled on [date] and were charged on [date], in violation of the Consumer Act of the Philippines. Request a full refund and cc your bank on the email if possible. Keep all documentation.

If Monster doesn't respond within 10 business days, file a formal complaint with the Department of Trade and Industry (DTI) using their online portal at dti.gov.ph. Include your cancellation proof, the unauthorized charge, and all correspondence with Monster. The DTI has authority to enforce consumer protection laws and compel Monster to refund you.

Comparison of cancellation methods and Monster alternatives

Not all cancellation routes are equally reliable, and you may want to explore whether Monster is the right platform for your needs.

How tocancel can help you cancel and protect your rights

Canceling a subscription feels simple until something goes wrong. That's where Tocancel comes in. We provide step-by-step cancellation guides, consumer rights information, and templates for dispute letters if a company refuses to honor your cancellation.

Tocancel has helped thousands of consumers cancel unwanted subscriptions, dispute unauthorized charges, and understand their rights under Philippine consumer law. If you're unsure whether you've canceled successfully, if you need help writing a dispute letter, or if you want to file a complaint with the DTI, Tocancel offers resources and guidance at every step.

Visit Tocancel to access templates, dispute letter examples, and detailed guides for hundreds of services. Whether you're canceling Monster, a streaming app, or any other subscription, Tocancel empowers you to take confident action and protect your money.

Next steps and final checklist

You now understand how to cancel Monster, what your rights are under Philippine law, and how to protect yourself from unauthorized charges. Use this checklist to confirm you've completed each step correctly.

Contact Monster support if self-service cancellation fails

If you've tried canceling through the web, Apple App Store, and Google Play but the subscription remains active, contact Monster support directly.

Monster's support team can be reached through the monster.com website under "Contact us" or "Help". Since Monster is a US-based company, response times for Philippines users may be 24 to 48 hours. When you contact them, include your account email, the date you attempted cancellation, and screenshots of your subscription status.

Request written confirmation (via email) that your subscription has been canceled and that no further charges will be made. If Monster support doesn't respond within 10 business days, escalate to your bank and file a DTI complaint. At Tocancel, we recommend saving all support correspondence as evidence for any future disputes.

Canceling Monster is your right, and you have legal backing under the Consumer Act of the Philippines. Act confidently, keep proof, and don't hesitate to escalate if the company ignores your cancellation request. Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges. Use the steps in this guide, document everything, and take control of your recurring charges today.