Cancel Bayyinah TV: The Right Way

How to cancel Bayyinah Tv and reclaim your money in singapore

What is Bayyinah Tv and why you might cancel

Bayyinah Tv is a subscription platform offering Quranic studies, Arabic language instruction, and Islamic education through on-demand video and audio courses. You stream lessons at your own pace, track progress, and access content via the Bayyinah website or mobile apps. Your subscription renews automatically each month or year unless you take action to stop it, which means charges will keep appearing on your statement until you cancel. At Tocancel, we help you understand exactly how to stop those recurring charges and what rights you have as a consumer in Singapore.

How Bayyinah Tv subscriptions work

When you subscribe to Bayyinah Tv, you're purchasing access to structured Islamic educational content that auto-renews at the end of each billing cycle. You can sign up directly through the Bayyinah website (which uses Stripe for payment processing), through app stores like the Apple App Store or Google Play, or via PayPal. The key point is this: your subscription will renew automatically unless you actively cancel before the next billing date. Understanding which payment method you used is essential because each path requires different cancellation steps, and that's often where subscribers get confused.

Pricing breakdown for singapore subscribers

The monthly plan costs S$14.98 per billing cycle, while the annual option is S$149.98 upfront. Both renew automatically, so neither plan stops on its own when you stop using it. This is a critical point: inactivity does not equal cancellation.

Your consumer rights when cancelling Bayyinah Tv in singapore

Singapore's Consumer Protection (Fair Trading) Act is your legal foundation when you cancel any subscription service, and understanding this law puts you in a stronger negotiating position if Bayyinah Tv refuses your cancellation request or withholds a refund you deserve. Many consumers don't realise they have statutory protections, so they accept unfair rejections without pushback.

What the consumer protection (Fair trading) act guarantees you

Under Singapore law, you have the right to cancel distance contracts (which includes all online subscriptions) within a cooling-off period if the company has failed to clearly disclose its cancellation terms upfront. Bayyinah Tv states it does not offer a general 14-day cooling-off right, but this does not automatically override the Consumer Protection (Fair Trading) Act if the company breached its disclosure obligations. Here's what this means in practice: if Bayyinah Tv's website did not make its no-refund policy clear and obvious before you paid, you may still qualify for a cooling-off cancellation. Additionally, if you purchased an annual subscription, you are entitled to a full refund if you cancel within 30 days of purchase. Monthly subscriptions are typically non-refundable under Bayyinah Tv's standard terms, but you can claim a refund if the service was not delivered as promised or if you cancelled within your legal cooling-off window. Your legal position is stronger than you might think, especially if the company failed to disclose its terms clearly.

When to involve the consumer association of singapore

If Bayyinah Tv refuses to process your cancellation or denies a refund you believe is legally due, the Consumer Association of Singapore (CASE) can investigate your complaint at no cost to you. CASE has the authority to mediate disputes between consumers and businesses, and they take complaints seriously. Before you escalate, document everything: keep copies of your emails, receipts, transaction IDs, screenshots of the subscription terms, and records of when you requested cancellation. CASE will ask for this proof, so the stronger your evidence, the faster they can resolve your case. This is your ultimate leverage if the company ignores your cancellation requests.

How to cancel Bayyinah Tv based on how you subscribed

Your cancellation method depends entirely on where you purchased your subscription, so your first step is identifying the right platform. We've mapped out each path here so you know exactly what to expect and where delays might occur.

Cancel a direct web subscription through bayyinah.tv

This is the fastest cancellation route if you signed up directly on the Bayyinah website using your email and password. After you cancel, you retain access to all content until the end of your current billing period, then your account locks.

1. Visit bayyinah.tv and log into your account
   • Enter the email address associated with your subscription
   • Enter your password (if you've forgotten it, click "Forgot password" and follow the reset link in your email)
   • Click "Sign in"
2. Navigate to your account settings or profile menu
   • Look for a "Settings", "My Account", or "Profile" option, usually in the top right corner
   • Click on it
3. Find the subscription or billing section
   • Look for "Subscription", "Billing", "Payment method", or "Manage subscription"
   • Click the option that shows your active subscription
4. Click "Cancel subscription" or "End subscription"
   • Bayyinah Tv may ask you why you're cancelling (this is optional feedback, not required)
   • Confirm that you want to cancel
5. You will receive a confirmation email
   • Save this email as proof of your cancellation
   • Check your email (including spam folder) within 5 minutes
6. Your access continues until your billing date, then stops automatically
   • Mark the end date on your calendar so you're not surprised
   • No additional charges should appear after this date

When you cancel directly on the website, the process is straightforward and you get immediate confirmation. Save that confirmation email.

Cancel an app store subscription (Apple app store or google play)

If you subscribed through the Apple App Store or Google Play, you must cancel through that app store, not through Bayyinah Tv's website. The company itself cannot process this cancellation for you.

1. On an iPhone or iPad, open the App Store app
   • Tap your profile icon in the top right corner
   • Select "Subscriptions"
   • Find "Bayyinah Tv" in the list
   • Tap it and select "Cancel subscription"
2. On Android devices, open the Google Play Store app
   • Tap your profile icon in the top right corner
   • Select "Payments and subscriptions"
   • Choose "Subscriptions"
   • Tap "Bayyinah Tv"
   • Select "Cancel subscription"
3. Confirm your cancellation when prompted
   • The app store will ask you to confirm you want to cancel
   • Click "Confirm" or "Yes, cancel"
4. Your subscription ends at the next billing date
   • You keep access until that date
   • No further charges will be taken

App store cancellations go through Apple or Google, not Bayyinah Tv directly, so there's no delay in processing. This method is reliable.

Cancel a PayPal subscription

If you linked your PayPal account to Bayyinah Tv, you can cancel through PayPal itself. PayPal handles the cancellation, and Bayyinah Tv is automatically notified.

1. Log into your PayPal account at paypal.com
   • Enter your email and password
   • Click "Log in"
2. Go to "Settings" (gear icon in the top right)
   • Click the gear icon
   • Select "Settings"
3. Select "Payments" from the left menu
   • Look for "Manage automatic payments" or "Subscriptions and agreements"
   • Click on it
4. Find Bayyinah Tv in the list
   • Locate the Bayyinah Tv recurring payment
   • Click on it
5. Click "Cancel" next to the subscription
   • PayPal will confirm the cancellation
   • Select "Cancel subscription" again to finalise
6. Save the confirmation screen
   • Take a screenshot as proof
   • PayPal sends a confirmation email too

PayPal subscriptions cancel immediately in the system, but you'll have access until your next scheduled billing date. No further charges should appear after that date.

What happens after you cancel Bayyinah Tv

Cancellation is not the end of the process, and many subscribers assume they're done after clicking "Cancel." Understanding what comes next protects you from unexpected charges and helps you verify the cancellation worked.

Access and timeline after cancellation

After you cancel, your access to Bayyinah Tv content continues until the end of your current billing period. If your next billing date is in 10 days, you have 10 days of free access remaining. After that date passes, your account locks and you cannot stream any lessons. This is normal. However, check your bank or credit card statement on the day after your billing date is due. If a charge appears, contact Bayyinah Tv immediately and provide your cancellation confirmation email as proof you cancelled before the charge was processed. At Tocancel, we've seen cases where companies charge "by mistake" after cancellation, and early action stops unauthorized charges from happening again.

Refund eligibility and how to claim

Monthly subscriptions to Bayyinah Tv are non-refundable under the company's standard policy, which means if you paid for a month and cancel mid-month, you won't get your money back for unused time. This is legal in Singapore provided the terms were disclosed clearly before purchase. However, annual subscriptions have a different rule: you can claim a full refund if you cancel within 30 days of purchase. To request this refund, email Bayyinah Tv's support team with your original receipt, order ID, and cancellation confirmation, stating that you're claiming your 30-day refund right. Give them 7-10 business days to respond. If they refuse without good reason and you believe you're entitled to the refund, escalate to CASE. Keep all documentation because CASE will request it when you file your complaint. Tocancel recommends requesting refunds in writing (email) so you have a record of your request.

Common mistakes people make when cancelling Bayyinah Tv

Cancellation seems simple until something goes wrong, and we've seen many subscribers make mistakes that delay their cancellation or cost them money. These traps are avoidable if you know what to watch for.

Not cancelling before your billing date

The single most common mistake is waiting too long to cancel. If you intend to cancel, do it at least 3-5 days before your next billing date appears. Why? Because billing systems process overnight or in batches, and if you cancel the day before your due date, the charge may still go through. Once it's charged, getting a refund takes longer. Cancel early to give the system time to recognize your cancellation before the next charge runs.

Cancelling in the wrong place

If you subscribed through the Apple App Store but try to cancel on Bayyinah Tv's website, nothing happens. The website cancellation only works for direct web subscriptions. App store and PayPal subscriptions must be cancelled through those respective platforms. Check your receipt or bank statement to see where the charge originates, then cancel in that same place. This is the second most common bottleneck Tocancel sees.

Ignoring your confirmation email

After you cancel, Bayyinah Tv (or your app store / PayPal) sends a confirmation email. Some subscribers delete this email immediately or don't check for it. Keep this email for at least 90 days. If an unauthorized charge appears later, this email is your proof that you cancelled. Without it, you're making a claim with no evidence, which CASE finds harder to support.

Not monitoring your next billing date

Even after you cancel successfully, mark the day your subscription was supposed to renew on your calendar. Log into your account a few hours after that date passes and confirm you were not charged. If a charge did appear despite your cancellation, you have immediate grounds to contact Bayyinah Tv and demand a refund. Catching this within 24 hours makes the resolution faster.

When to escalate your cancellation to tocancel and CASE

Most cancellations process without incident, but if Bayyinah Tv refuses to cancel your subscription or denies a refund you deserve, you need a structured escalation plan. Tocancel helps you navigate this process.

Red flags that mean you should escalate

If you've cancelled through the correct platform and charges continue appearing on your statement, that's a red flag. If you requested a refund within 30 days of an annual purchase and Bayyinah Tv refuses, that's grounds for escalation. If the company is unresponsive to cancellation requests via email for more than 7 business days, escalate. These are not edge cases; they are clear violations of consumer protection law. At Tocancel, we help you prepare the case for CASE by organizing your evidence and drafting a clear complaint letter.

How to file a complaint with CASE

Contact the Consumer Association of Singapore online at case.org.sg or call them on 6100 0315. Explain that Bayyinah Tv has refused to cancel your subscription or honour a refund claim. Provide your cancellation confirmation email, bank statements showing the unauthorized charges, copies of all emails you sent to Bayyinah Tv, and your order receipts. CASE will investigate and mediate on your behalf at no charge. This is your legal right under Singapore consumer law, and CASE takes these complaints seriously. Most cases are resolved within 30 days once filed.

Comparison: should you cancel Bayyinah Tv or keep it

Before you cancel, take a moment to consider whether the platform still meets your needs. This comparison table outlines key factors to help you decide.

If you're on this page reading about cancellation, you've likely already decided to leave. Trust that instinct and follow the steps above. Tocancel exists to make this process frictionless, not to convince you to stay.

Step-by-step cancellation checklist for Bayyinah Tv

Use this checklist to ensure you cancel correctly and have proof if something goes wrong later.

Print this checklist or take a photo of it for your records.

Contact information for Bayyinah Tv customer support

If you encounter problems during cancellation or need to dispute an unauthorized charge, you may need to contact Bayyinah Tv directly. The company operates from two addresses in Texas.

Customer Service Address:
Bayyinah Tv
400 North Main Street, Suite 200
Euless, TX 76040
United States

Corporate Office Address:
Bayyinah Tv
2201 West Airport Freeway
Bedford, TX 76022
United States

The Euless address is the primary contact point for billing and cancellation inquiries. When you email customer support regarding a cancellation dispute, reference your order ID, the date you requested cancellation, and the email address associated with your account. Request a written response confirming your cancellation within 5 business days. If you receive no response, use this lack of response as evidence when you escalate to CASE. Tocancel recommends sending all support requests via email so you have a timestamped record.

Your next step: cancel Bayyinah Tv with confidence

You now understand your rights as a Singapore consumer, you know exactly how to cancel based on where you subscribed, and you have a clear escalation path if problems arise. Bayyinah Tv is a legitimate service, but your money is your own, and you have the legal right to cancel without unnecessary friction. Follow the steps in this guide that match your subscription type, save your confirmation email, and monitor your next billing date. If Bayyinah Tv refuses to cancel or charges you after you've followed these steps, you have CASE as your backup. Tocancel has helped thousands of consumers cancel unwanted subscriptions and reclaim their refunds, and the process works best when you're informed and organized. Start your cancellation today, and you'll feel the relief when that monthly charge stops appearing on your statement.