Cancel Cravebliss: The Right Way

How to cancel Cravebliss and reclaim control of your food delivery spending

Understanding Cravebliss and why cancellation matters

Cravebliss is a food-delivery subscription service that operates across Singapore, partnering with local restaurants to deliver meals through the CRAVE AI: Vibe app. The service charges a monthly subscription fee to unlock premium features like faster delivery, exclusive restaurant access, and discounted meal pricing. Your subscription renews automatically each month until you actively cancel it.

You may decide to cancel Cravebliss for legitimate reasons: perhaps your spending patterns have shifted, a competitor offers better value, delivery times no longer suit your routine, or unexpected charges appeared on your bank statement. Whatever your motivation, Tocancel exists to walk you through the cancellation process with clarity and confidence. Understanding your rights before you act protects you from being trapped in an unfair subscription you no longer want.

How Cravebliss operates in singapore

Cravebliss functions as a subscription-based platform accessible via the CRAVE AI: Vibe mobile app on both iOS and Android. When you subscribe, your renewal charges flow through either Apple's App Store, Google Play, or direct merchant billing to your registered payment method. The service integrates with Singapore's existing food-delivery ecosystem, meaning your billing cycle continues automatically unless you explicitly cancel. This automatic renewal model is why many users find themselves continuing to pay long after they stop using the service.

Common reasons singaporeans cancel

Users cancel Cravebliss when monthly subscription costs no longer align with actual usage. If you order fewer than twice per month, pay-as-you-go alternatives often prove cheaper. Others relocate to areas with limited restaurant partner coverage, prefer cooking at home, or discover that competitor apps offer free delivery thresholds that exceed Cravebliss's value proposition. Some subscribers cancel after discovering hidden charges or feeling misled by promotional terms. Tocancel recognises that your cancellation reason is valid regardless of what it is-your money, your choice, your control.

Cravebliss subscription pricing and what you actually pay

Understanding your current costs helps you calculate whether cancellation makes financial sense for your household budget.

Current subscription tiers and annual cost

Cost-benefit analysis before you decide

At SGD 19.98 monthly, you commit to SGD 239.76 annually if you maintain your subscription. To determine if this represents value, review your actual order history over the past three months. Calculate how much you spent on Cravebliss delivery fees versus what you would have paid using competitor apps with lower thresholds or free delivery offers. If your average monthly spending on Cravebliss falls below SGD 30 across food and delivery combined, your subscription likely costs more than ordering à la carte. This financial clarity forms the foundation of your cancellation decision. Use Tocancel's transparent framework: let your own usage data-not marketing promises-guide whether you cancel.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act grants you specific legal protections that apply to Cravebliss subscriptions, and understanding these rights empowers you to cancel confidently.

What the consumer protection (Fair trading) act covers

Under the Consumer Protection (Fair Trading) Act, you possess the right to cancel a subscription without penalty if the service provider engages in misleading conduct, fails to deliver on promised services, or charges you unfairly. The Act specifically prohibits automatic renewal traps-meaning Cravebliss cannot hide cancellation procedures or make the process deliberately difficult. If Cravebliss advertised "unlimited free delivery" or "guaranteed premium access" but failed to deliver on those claims, you hold legal grounds to demand a refund or cancellation waiver. The Act also protects you from unconscionable conduct, such as charging fees substantially higher than what was clearly disclosed at signup. Your legal position is clear: if Cravebliss's conduct breaches the Act, cancellation becomes your right, not a favour the company grants you.

The consumer association of singapore (CASE) as your escalation point

If Cravebliss refuses your cancellation request, disputes a refund claim, or fails to acknowledge your communication, you can escalate your complaint to the Consumer Association of Singapore (CASE). CASE mediates disputes and can compel the company to honour consumer rights under the Act. To strengthen your case with CASE, document every interaction: take screenshots of charged amounts, save subscription confirmation emails, photograph your app settings showing the active subscription, and maintain copies of all messages you send to Cravebliss support. When you contact CASE, provide this documentation alongside your cancellation request and the company's response (or lack thereof). This creates an enforceable record that CASE uses to pressure Cravebliss into compliance. Your right to escalate gives you genuine leverage-Tocancel advises that companies respond more seriously once CASE involvement becomes clear.

Step-by-step cancellation methods for Cravebliss

Cravebliss subscriptions can be cancelled through multiple channels depending on which billing system you used at signup.

Cancel via iOS (Apple app store)

If you subscribed through Apple, follow these exact steps to cancel your Cravebliss subscription.

1. Open the Settings app on your iPhone or iPad
   • Do not open Cravebliss itself-you must go through Apple's system
2. Tap your name at the top of the settings menu
   • Look for the profile icon and your name above "Apple ID, iCloud, Media & Purchases"
3. Select "Subscriptions"
   • This shows all active recurring charges on your Apple account
4. Find and tap "Cravebliss" or "CRAVE AI: Vibe" in the list
   • The exact name matches what appears on your monthly billing statement
5. Tap "Cancel Subscription" or "Delete" (wording varies by iOS version)
   • Confirm the cancellation when the system prompts you
6. Check your email for Apple's cancellation confirmation within 5 minutes
   • This email proves the cancellation took effect and serves as your receipt

Your subscription stops immediately and no further charges occur after your current billing period ends. You retain access to Cravebliss until your paid period expires, then the app becomes inaccessible unless you resubscribe.

Cancel via android (Google play)

If you signed up through Google Play, these steps cancel your Cravebliss subscription directly.

1. Open the Google Play app on your Android device
   • This is the official app store, not Cravebliss itself
2. Tap your profile icon in the top right corner
   • Usually shows your initial or profile photo
3. Select "Payments and subscriptions," then "Subscriptions"
   • This reveals all active recurring charges linked to your Google account
4. Tap "Cravebliss" or "CRAVE AI: Vibe"
   • Verify the name matches your billing statement exactly
5. Tap "Cancel subscription"
   • Select your reason for cancellation if prompted (this is optional feedback for Google, not required for the cancellation to succeed)
6. Confirm when Google Play asks "Are you sure?"
   • The system immediately removes the subscription from your active list
7. Check your email for Google's cancellation confirmation
   • Confirmation arrives within 5 minutes and confirms no future charges will occur

Your access continues until your current paid period ends, then you lose premium features unless you resubscribe.

Cancel via direct merchant billing

If you subscribed directly through Cravebliss's website or app (not through Apple or Google), you must contact their support team to cancel.

1. Open the Cravebliss app and navigate to "Account" or "Settings"
   • Look for a profile or gear icon
2. Select "Subscription Management" or "Billing"
   • Some versions label this as "Manage Membership"
3. Look for a "Cancel Subscription" button or link
   • If visible, tap it and follow the prompts to confirm
4. If no in-app cancellation option exists, locate their support contact details
   • Check the app's "Help" or "Contact Us" section
   • Visit any Cravebliss website footer for email or phone contact information
5. Email Cravebliss support with your request to cancel
   • Include your registered email address, phone number, and subscription start date
   • Write clearly: "I request immediate cancellation of my Cravebliss subscription"
6. Retain a copy of your cancellation email and wait for their written confirmation
   • Cravebliss should respond within 5 business days with confirmation that your subscription has ended

Direct cancellations sometimes take longer to process than Apple or Google cancellations. Follow up with a second email if you do not receive confirmation within 7 days. Keep all correspondence because it forms evidence for CASE if Cravebliss later charges you after you cancelled.

Refunds and what you can claim after cancellation

Understanding your refund rights prevents you from leaving money on the table once you cancel.

Refund eligibility in singapore

If you cancel Cravebliss during your current billing period, you typically do not receive a refund for the unused portion of that month-your subscription simply stops renewing. However, you qualify for a refund if Cravebliss breached the Consumer Protection (Fair Trading) Act, such as charging you after you explicitly cancelled, failing to deliver on advertised features, or using deceptive billing practices. You also hold refund rights if you cancel within 14 days of subscribing and the service failed to meet its advertised standards. Document your refund claim by gathering your subscription confirmation email, proof of cancellation (screenshot or confirmation from Apple, Google, or Cravebliss), your billing statement showing the charge, and any evidence showing the service did not deliver as promised (for example, screenshots of unavailable restaurants or failed delivery attempts). Tocancel advises treating refund claims as formal requests: email Cravebliss support stating precisely why you deserve a refund, reference the relevant Consumer Protection Act sections if applicable, and set a deadline of 14 days for their response.

How to request a refund from Cravebliss

If you believe you qualify for a refund, contact Cravebliss directly with a written claim.

1. Gather all supporting documentation
   • Screenshot your latest billing statement showing the charge date and amount
   • Save your subscription confirmation email
   • Capture evidence of the service failure (undelivered promises, unavailable features, failed deliveries)
2. Draft a formal email to Cravebliss support
   • State your full name, registered email, and phone number
   • Specify the exact charge you dispute and the date it appeared
   • Explain why you deserve a refund under the Consumer Protection (Fair Trading) Act
   • Attach screenshots of your billing statement and evidence of service failure
   • Request a response within 14 days
3. Send the email to Cravebliss support using their official contact address
   • Use registered email or proof of delivery if possible
   • Keep a copy for your records
4. If Cravebliss refuses or ignores your refund request within 14 days, escalate to CASE
   • Submit your email chain, supporting documentation, and cancellation proof to CASE
   • CASE will mediate and compel Cravebliss to honour valid refund claims

Refunds processed by CASE typically arrive within 30 days of the mediation decision. Your documentation makes the difference between a refund approved and a refund denied.

Common mistakes to avoid when cancelling Cravebliss

Many Singaporeans accidentally extend their Cravebliss subscriptions or lose evidence of cancellation simply by overlooking critical steps-mistakes that cost money and create frustration.

Mistake 1: cancelling only the app, not the subscription

Deleting the Cravebliss app from your phone does nothing to stop the subscription-the charges continue. Your subscription lives in Apple's system, Google Play, or Cravebliss's own billing records, not on your device. Uninstalling the app is invisible to Cravebliss. You must follow the platform-specific cancellation steps outlined above to actually stop payments. Many users delete the app, feel relieved, then receive a surprise charge a month later when they glance at their bank statement.

Mistake 2: not saving cancellation confirmation

If Cravebliss later claims you never cancelled and charges you again, your only proof is the cancellation confirmation email or screenshot. Take a screenshot of Apple's, Google Play's, or Cravebliss's cancellation confirmation screen immediately after cancelling. Email yourself the screenshot or save it to cloud storage. When CASE investigates a disputed charge, this confirmation is your evidence that you acted in good faith. Without it, CASE cannot compel a refund.

Mistake 3: not checking your billing statement after cancellation

Your subscription should stop renewing at the end of your current billing cycle. Verify that no charge appears 5 to 7 days after your cancellation date. If an unexpected charge appears after you cancelled, screenshot it immediately and email Cravebliss citing your cancellation confirmation. If they do not refund within 7 days, escalate to CASE with both the erroneous charge and your cancellation proof. Tocancel emphasises that companies sometimes charge after cancellation due to system delays or processing errors-catching this immediately protects you from paying for months you did not use.

Mistake 4: assuming the support chat resolved your cancellation

Casual conversations with Cravebliss support staff do not cancel your subscription. Cancellation must happen through the official channels: Apple Settings, Google Play, or Cravebliss's account management portal. If a support representative tells you "your subscription is cancelled" but you did not follow the formal steps above, the subscription remains active. Always cancel through the confirmed method for your billing platform, then request written confirmation via email.

What to do after your Cravebliss subscription ends

Once cancellation is complete, a few follow-up actions protect your financial wellbeing and prevent unexpected re-subscriptions.

Monitor your bank statement for 60 days

Check your credit card or bank statement every few days for the next two months to ensure no further Cravebliss charges appear. Set a calendar reminder for 30 days post-cancellation to review your statement specifically for food-delivery charges. If an erroneous charge appears, contact your bank immediately to report it and request a chargeback. Provide your bank with your cancellation confirmation as proof that you authorised the subscription to stop.

Consider alternative food-delivery services

Now that you are no longer bound to Cravebliss, explore competitor apps and pay-as-you-go models. Grab, Foodpanda, or GrabFood often offer promotional discounts for new users and free delivery above certain order thresholds-sometimes more attractive than Cravebliss's subscription model. Compare your actual spending across three months on each platform to identify the cheapest option for your eating habits.

Keep your cancellation proof indefinitely

Retain screenshots of your cancellation confirmation, the email confirmation from Apple/Google/Cravebliss, and your billing statement for at least one year. If Cravebliss disputes that you cancelled or charges you retroactively, this documentation becomes critical evidence that Tocancel can help you leverage with CASE.

Checklist: ensure your Cravebliss cancellation succeeds

Key takeaways and your action plan

Cancelling Cravebliss is straightforward when you follow the correct platform-specific steps, but protecting yourself requires documenting every action. You possess clear consumer rights under Singapore's Consumer Protection (Fair Trading) Act-rights that empower you to cancel without penalty and claim refunds if Cravebliss breaches its obligations. Your money remains yours until you explicitly authorise a company to charge it. By cancelling through Apple Settings, Google Play, or Cravebliss's account portal, saving your confirmation, and monitoring your statement for 60 days, you eliminate the risk of phantom charges.

If Cravebliss resists your cancellation or charges you after you cancelled, CASE exists as your enforcement mechanism. Document everything, escalate with evidence, and let CASE compel the company to honour your rights. Tocancel has helped thousands of Singaporean consumers cancel subscriptions like Cravebliss, recover refunds, and reclaim control of their spending. You can do this-act now, save your proof, and verify your cancellation within one week. Your financial independence depends on it.

Contact information and regulatory escalation

If you cannot resolve your Cravebliss cancellation or refund through direct contact, use these official channels to enforce your rights.

Cravebliss direct contact

Crave Foods Pte. Ltd. operates Cravebliss from registered locations across Singapore. For direct inquiries, support requests, or formal cancellation notices, contact the company through their official support email address listed in your subscription confirmation or app help section. Submit cancellation requests and refund claims in writing to create a documented record. Tocancel recommends using registered email with proof of delivery to ensure Cravebliss cannot claim they never received your request.

Consumer association of singapore (CASE) escalation

If Cravebliss refuses to honour your cancellation within 7 days or rejects your refund claim without valid reason, file a complaint with CASE. Visit case.org.sg or call their helpline to submit your complaint. Provide CASE with your email chain with Cravebliss, cancellation confirmation screenshots, your billing statement, and evidence of service failure if applicable. CASE will mediate and compel Cravebliss to comply with the Consumer Protection (Fair Trading) Act. CASE's intervention has a strong track record of forcing companies to honour consumer rights.

Tocancel's mission is to ensure you retain control of your money and your subscriptions. Whether you cancel easily through the steps above or need to escalate to CASE, you are never powerless. Act today, document your cancellation, and verify success within 7 days. Your refund and your peace of mind depend on it.