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Cancel Audiobook.Com: The Right Way
Learn how to cancel Audiobook.Com easily and reclaim your money. Get expert guidance with a 4.8/5 rating. Start your cancellation today!
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How to cancel Audiobook.Com in singapore and stop recurring charges
What Audiobook.Com is and when cancellation makes sense
Audiobook.Com is a subscription service that grants you access to thousands of audiobooks across fiction, self-help, business and educational content. You stream or download titles to your phone, tablet or web browser, and your membership renews automatically each month or year until you actively cancel it.
The platform charges you through direct billing on their website, or via Google Play (Android) and Apple's App Store (iOS). While many users enjoy the catalogue depth, others discover the library feels limited, the app behaves unreliably, or charges appear without warning. Cancelling is straightforward once you understand which method applies to your account.
At Tocancel, we help thousands of Singapore consumers each month cancel unwanted subscriptions and recover unfair charges. Audiobook.Com cancellations are routine, and we'll walk you through every step so you exit without confusion or hidden fees.
Why you might choose to cancel
You may cancel because you finish audiobooks faster than new releases arrive, or you prefer competing platforms like Scribd or Spotify. Others cancel after discovering they signed up for a free trial that converted to paid membership without explicit consent. Some users experience frequent app crashes, unresponsive downloads, or simply want to reduce monthly spending. Whatever your reason, your decision to cancel is valid, and Tocancel is here to ensure the process runs smoothly.
What this guide covers
We'll show you exactly how to cancel via the web platform, Google Play, and Apple's App Store. We'll explain what happens to your access and library after cancellation, whether you qualify for a refund, and what consumer rights protect you in Singapore if Audiobook.Com refuses to honour your request.
Your consumer rights in singapore
Singapore law gives you strong protections when dealing with subscription services, even if the company's terms suggest otherwise.
Consumer protection (Fair trading) act
Singapore's Consumer Protection (Fair Trading) Act shields you against unfair contract terms, misleading advertising, and failure to deliver services as promised. This law applies regardless of what Audiobook.Com's cancellation policy states. If you were charged without clear consent, promised a free trial that auto-converted without warning, or the service failed to work as described, you have legal grounds to request a refund or credit.
Audiobook.Com cannot hide behind generic "non-refundable subscription" clauses when those clauses breach fair-trading principles. Your legal position is stronger than their terms suggest.
When to escalate to CASE
If Audiobook.Com ignores your cancellation request or refuses a justified refund, contact the Consumers Association of Singapore (CASE) at 1800-6-CASE-63 or visit their website. CASE mediates complaints for free and can pressure the company to honour your rights. Collect screenshots of the sign-up page, proof of all charges, billing confirmations, and any customer service replies that refuse your request; these form your evidence.
Your legal protections exist specifically to empower you when a company refuses fair treatment.
Pricing and subscription plans explained
Audiobook.Com offers multiple tiers, and understanding your plan helps you decide whether cancellation is right for you.
| Plan type | Typical cost (SGD) | Renewal cycle | Audiobook credits |
|---|---|---|---|
| Monthly Premium | $19.95 - $24.95 | Every 30 days | 1 credit per month |
| Annual Premium | $179.95 - $219.95 | Every 365 days | 12 credits per year |
| Plus membership | $39.95 - $49.95 | Every 30 days | 2 credits per month |
| Pay-as-you-go | Variable (per audiobook) | No subscription | Purchase credits individually |
Annual plans often appear cheaper per month, but they lock you into 12 months of charges. If you're uncertain about your commitment, monthly plans offer more flexibility, though they renew frequently. Review your account settings to confirm which plan you're currently on, then decide if cancellation aligns with your listening habits and budget.
Cancellation methods for Audiobook.Com
Your cancellation route depends on how you signed up and where you're being charged.
Cancelling via the Audiobook.Com website
If you created your account directly through Audiobook.Com and pay them directly, this is your primary method. Log in to your account, navigate to your subscription settings, and select "Cancel subscription." Audiobook.Com will ask if you want to confirm or pause instead; select "Cancel" to stop all future charges. You'll receive a confirmation email within minutes.
- Go to Audiobook.Com and log in with your credentials
- Click your profile icon (usually top-right) and select "Account settings" or "My account"
- Find the "Subscriptions" or "Billing" section
- Locate your active Audiobook.Com subscription and click "Cancel subscription" or "Manage subscription"
- Confirm your cancellation when prompted
- Check your email for a cancellation confirmation within 5 minutes
Take a screenshot of the confirmation page and email for your records. This protects you if Audiobook.Com charges you again after cancellation.
Cancelling via google play (Android)
If you signed up through the Google Play Store, Google handles your billing, not Audiobook.Com directly. You must cancel through Google Play, not the Audiobook.Com app itself.
- Open the Google Play Store app on your Android device
- Tap your profile icon (top-right corner)
- Select "Payments and subscriptions" or "Manage subscriptions"
- Tap "Subscriptions"
- Find and tap "Audiobook.Com" from your active subscriptions list
- Select "Cancel subscription"
- Follow the prompts to confirm cancellation
Google will email you a cancellation confirmation. Your access ends at the end of your current billing period, not immediately. If you paid for a full year, you may have grounds to request a refund if you cancel within the first 14 days of purchase; Tocancel can help you draft that request to Google or Audiobook.Com.
Cancelling via apple app store (iOS)
If you subscribed through the Apple App Store on iPhone or iPad, Apple manages your billing. You cancel through Apple Settings, not the Audiobook.Com app.
- Open the Settings app on your iPhone or iPad
- Tap your name at the top
- Select "Subscriptions"
- Tap "Audiobook.Com"
- Select "Cancel subscription"
- Confirm the cancellation
Apple sends a confirmation email to your registered Apple ID account. Your access continues until the end of your current billing cycle. If you cancel within 14 days of an annual subscription purchase, contact Apple Support to request a full refund; Apple's refund policy is more generous than Audiobook.Com's stated terms.
What happens to your account after cancellation
Understanding your post-cancellation status prevents confusion and unexpected charges.
Access and library changes
After you cancel, you lose the ability to download new audiobooks or use your remaining credits. Your library remains accessible in your account history, but you cannot stream titles without an active subscription. Any credits you haven't used expire and cannot be refunded or transferred; this is a key reason to check your balance before cancelling.
Log in before you cancel to see how many unused credits remain. If you have 5 or more unspent credits, consider requesting a partial refund based on unused value rather than cancelling immediately.
When access stops
Cancellation takes effect at the end of your current billing period, not immediately. If you cancel on day 5 of a 30-day cycle, you retain full access until day 30. If you're on an annual plan and cancel on month 3, you keep access until month 12. This means you continue to be charged unless you act before your next renewal date.
Calculate your renewal date now and set a phone reminder 3 days before it to cancel if you haven't already.
Refunds and partial credit claims
Audiobook.Com's standard policy states subscriptions are non-refundable, but consumer law in Singapore creates exceptions.
When you may qualify for a refund
You have grounds to request a full or partial refund if:
- You were charged without explicit consent (the free trial auto-converted without clear warning)
- You cancelled within 14 days of subscribing and have used little or no service
- The service failed to work as advertised (app crashes prevented you from accessing purchased credits)
- You were not given a clear cancellation path in the sign-up process
- You have unused credits and were not informed they would expire on cancellation
Each of these situations breaches the Consumer Protection (Fair Trading) Act, even if Audiobook.Com's terms claim "no refunds." Tocancel can help you document and submit a formal refund claim if your situation fits these criteria.
How to request a refund
Email Audiobook.Com at their support address and clearly state your reason for refund. Reference the specific Consumer Protection (Fair Trading) Act clause you believe they breached. Include screenshots of your sign-up flow, charge confirmations, and any failed service attempts. Request a response within 14 days. If they refuse, escalate to CASE with your email thread and evidence.
Don't accept a "no refund" form email as the final word; that response alone does not override your statutory rights.
Common mistakes to avoid when cancelling
Cancellation feels simple, but small errors can lead to missed deadlines, forgotten accounts, or disputed charges.
Confusing the app with your billing source
Many users delete the Audiobook.Com app thinking that stops charges. Deleting the app does nothing; you must cancel through your actual billing source (the website, Google Play, or Apple App Store). After you delete the app, Audiobook.Com continues to charge you because your subscription remains active. Your bills keep arriving until you formally cancel through the platform where you pay.
Before you cancel, identify whether you pay Audiobook.Com directly, through Google, or through Apple; this determines your cancellation path.
Ignoring the final billing cycle
Cancellation takes effect at the end of your billing period, not on the day you submit the request. Many users expect to stop paying immediately and are surprised when a final charge appears. If you cancel on day 10 of a monthly cycle, Audiobook.Com charges you on day 30 as normal, then stops. Check your bank statement after cancellation to confirm the final charge is the last one.
Set a reminder to verify your bank statement 5 days after your cancellation date to catch any unexpected follow-up charges.
Losing your cancellation proof
If you don't screenshot or download your cancellation confirmation, you have no evidence if Audiobook.Com charges you again or claims you never cancelled. Keep the email confirmation in a folder labelled "Cancelled Subscriptions" for future reference. This evidence becomes critical if you need to dispute a charge with your bank or escalate to CASE.
Take screenshots of both the cancellation confirmation and your account settings showing no active subscription.
Timeline for Audiobook.Com cancellation in singapore
Knowing when your cancellation takes effect helps you avoid unwanted charges.
| Action | Timeline | Notes |
|---|---|---|
| You submit cancellation | Immediate | You receive confirmation within 5 minutes |
| Access remains active | Until end of billing cycle | Monthly: up to 30 days; Annual: up to 365 days |
| Final charge applies | On renewal date (if not yet cancelled) | If you cancel after renewal, expect one more charge |
| Access fully removed | 24 hours after billing cycle ends | You cannot download or stream after this point |
| Refund decision (if claimed) | 14-30 days after your request | Audiobook.Com or Apple/Google responds; escalate to CASE if refused |
If your renewal date is 5 days away and you want to avoid a final charge, cancel now to stop it. If you cancel after the renewal date has passed, you've already been charged for another cycle and should request a refund immediately based on timing.
Contacting Audiobook.Com for support
If Audiobook.Com doesn't respond to your cancellation request or refuses a justified refund, you have contact points and escalation options.
Direct contact addresses
Audiobook.Com does not publish a dedicated mailing address for cancellations. Their corporate office is located in Buffalo, New York, and their Canadian headquarters is in Burlington, Ontario. For cancellation support, use the in-app contact form or email their support team directly through your account dashboard. Request a written response confirming your cancellation and keep all correspondence.
If Audiobook.Com refuses to respond
Contact the Consumers Association of Singapore (CASE) and file a formal complaint. Provide CASE with your cancellation request emails, evidence of charges, and Audiobook.Com's refusal to respond or refund. CASE can mediate the dispute and compel Audiobook.Com to honour your rights under Singapore law. This escalation costs you nothing and carries legal weight.
Your rights are enforced by CASE when the company ignores them directly.
Reviews and user feedback on Audiobook.Com
Understanding why other users cancel helps you decide whether this service matches your needs.
Audiobook.Com maintains a 4.5-star rating across app stores, but common complaints centre on cancellation difficulty, auto-renewal surprises, and app performance issues. Users praise the extensive catalogue and regular new releases, but frustration emerges when credits expire unused or the free trial converts without explicit warning. Some users report they signed up expecting to cancel easily but found cancellation paths buried in account settings.
If you're reading this because you experienced a confusing sign-up process or hidden cancellation path, you're not alone. Tocancel has worked with thousands of Singapore consumers facing the same Audiobook.Com friction points, and we've helped them recover charges or execute clean cancellations.
Subscription cancellation checklist
Use this checklist to ensure your cancellation is complete and protected.
- Identify your billing source: Direct website, Google Play, or Apple App Store
- Log in to your account and view your renewal date
- Check your remaining unused credits and decide if you want to claim a partial refund
- Submit your cancellation through the correct platform
- Screenshot the cancellation confirmation page
- Save the confirmation email to a "Cancelled Subscriptions" folder
- Set a reminder 3 days before your renewal date to verify no charge occurs
- Check your bank statement 5-7 days after cancellation to confirm the final charge is processed
- If a charge appears after your cancellation date, contact your bank to dispute it
- If Audiobook.Com refuses to honour a justified refund, file a complaint with CASE
Following this checklist protects you from post-cancellation charges and gives you evidence if a dispute arises.
How tocancel helps you cancel subscription services
Cancelling subscriptions should be straightforward, but companies often make it deliberately difficult to keep you paying. Tocancel exists to flip that dynamic in your favour.
Tocancel provides step-by-step guides for cancelling hundreds of services, including Audiobook.Com, Spotify, Netflix and digital software subscriptions. We highlight your consumer rights under Singapore law, show you the fastest cancellation path, and give you the language to use if a company refuses to comply. Tocancel has helped thousands of consumers cancel unwanted subscriptions, recover unfair charges, and take control of their spending.
Visit Tocancel today to explore guides for other services you may want to cancel, or to learn how to dispute charges with your bank if a company won't refund you. Your financial peace of mind is worth the effort.