Cancel Justdone.Ai: The Right Way

How to cancel Justdone.Ai in singapore and reclaim your subscription rights

Understanding Justdone.Ai and your cancellation options

Justdone.Ai is a subscription-based AI writing platform that helps content creators, freelancers, and businesses automate draft writing, editing, and workflow tasks. You access the service through the web portal, Apple App Store, or Google Play, depending on how you originally signed up. Your subscription plan and signup method directly determine which cancellation steps you need to follow.

As a consumer in Singapore, you have clear rights when cancelling digital services. Tocancel helps thousands of users like you navigate subscription cancellations with confidence and clarity. Whether you subscribed directly or through an app store, Tocancel guides you through every step so you understand exactly what to do next.

Who uses Justdone.Ai and why cancellations happen

Teams and individual creators use Justdone.Ai for AI-powered content generation and editing support. You might decide to cancel because the service no longer fits your workflow, you prefer a competing platform, you encountered unexpected charges, or you simply need to pause your subscription. Whatever your reason, cancelling promptly prevents further charges and gives you back control of your subscription.

What you need to know before you cancel

Your cancellation timeline and refund eligibility depend on when you signed up, which plan you chose, and how you paid. If you subscribed via web, your billing cycles through Justdone.Ai directly. If you used Apple App Store or Google Play, Apple or Google processes your subscription and refunds. This distinction matters because each path has different cancellation methods and refund policies. Tocancel ensures you follow the right path for your specific situation.

Justdone.Ai pricing plans and what you pay in singapore

Justdone.Ai displays prices in United States dollars; the table below shows approximate Singapore dollar conversions at 1 USD equals 1.35 SGD. Your actual charge may vary slightly depending on your bank's daily exchange rate on the billing date.

Exchange rates and what affects your final bill

Currency conversion rates change daily, so always verify the current USD price on the official Justdone.Ai website before you commit to a plan. If you subscribed through Apple App Store or Google Play, your card issuer applies their own foreign exchange margin on top of the published price. This means your actual SGD charge could be slightly higher than the conversion shown in the table above. Document your billing confirmation email so you have proof of the exact amount you were charged.

Your consumer rights under singapore law

Singapore's Consumer Protection (Fair Trading) Act sets out your legal protections when you buy subscription services, though digital products have different safeguards than physical goods. Understanding these rights empowers you to cancel confidently and dispute unfair charges.

Digital services and cooling-off periods

Singapore does not grant a statutory 14-day cooling-off period for digital subscription services like Justdone.Ai once you start using the service. This means Justdone.Ai is not legally obligated to refund you simply because you changed your mind after a few days. However, you still have important protections. If Justdone.Ai engaged in misleading advertising, failed to disclose auto-renewal terms clearly at the point of purchase, or charged you without your explicit consent, the Consumer Protection (Fair Trading) Act gives you grounds to dispute the charge and demand a refund. Your legal position is strong if you can show the company breached its duty of transparency or treated you unfairly.

Your right to cancel and escalation routes

You have the absolute right to cancel your subscription at any time. Justdone.Ai cannot legally prevent you from cancelling or impose unreasonable barriers to withdrawal. If the company refuses to process your cancellation or continues to charge you after you have cancelled, you have two immediate escalation options:

• Contact your bank or credit card issuer to dispute the charge and request a chargeback if Justdone.Ai fails to refund you within a reasonable timeframe.
• File a formal complaint with the Consumers Association of Singapore (CASE) if Justdone.Ai ignores your cancellation request or refuses to respond to your dispute.

Tocancel strongly recommends saving every email, screenshot of the sign-up screen, billing confirmation, and cancellation request you send to Justdone.Ai. These records become your evidence if you need to escalate to your bank or CASE.

How to cancel Justdone.Ai step by step

Your cancellation method depends on where you subscribed. Follow the steps that match your subscription source to ensure your cancellation is processed correctly and no further charges occur.

Cancelling a web-based Justdone.Ai subscription

If you signed up directly on Justdone.Ai (not through an app store), follow these steps to cancel your account and stop future billing:

1. Log into your Justdone.Ai account at the web portal.
   • If you have forgotten your password, use the "Forgot password" link to reset it before you proceed.
2. Navigate to your account settings or subscription management page.
   • This is typically found in a "Dashboard," "Profile," or "Billing" section in the top menu.
3. Locate your active subscription plan and select "Cancel subscription" or "Manage subscription."
   • Read any cancellation confirmation text carefully to confirm the exact date your access will end.
4. Confirm your cancellation by clicking the final "Cancel now" or "Yes, cancel my plan" button.
   • Do not leave the page until you see a confirmation message stating your cancellation has been processed.
5. Screenshot the confirmation page and save the confirmation email that Justdone.Ai sends to your registered email address.
   • This proof of cancellation protects you if Justdone.Ai charges you again by mistake.
6. Check your bank or credit card statement after your current billing cycle to confirm no further charges appear.
   • If a charge appears after your cancellation date, contact your bank immediately to dispute it.

Cancelling a Justdone.Ai subscription through apple app store

If you subscribed to Justdone.Ai through the Apple App Store on iPhone, iPad, or Mac, you must cancel through Apple's App Store settings, not directly in the Justdone.Ai app:

1. Open the Apple App Store app on your iPhone, iPad, or Mac device.
   • On iPhone or iPad, tap the "Account" tab at the bottom right.
   • On Mac, click "Account" in the top navigation menu.
2. Tap or click on your account profile picture or name.
   • You will see a menu with subscription and purchase options.
3. Select "Subscriptions" from the menu.
   • This shows all active and past subscriptions linked to your Apple ID.
4. Find "Justdone.Ai" in your subscriptions list and tap or click on it.
   • You will see your plan details, renewal date, and payment method.
5. Tap or click "Cancel subscription" and confirm your cancellation.
   • Apple will ask you to confirm and may offer retention incentives; ignore these and confirm the cancellation.
6. Save a screenshot of the cancellation confirmation page.
   • Apple will also send a confirmation email to your Apple ID email address.
7. You retain access to Justdone.Ai until the end of your current billing period; no further charges will occur after that date.
   • If a charge appears after your cancellation date, contact Apple Support at apple.com/support to dispute it.

Cancelling a Justdone.Ai subscription through google play

If you subscribed to Justdone.Ai through Google Play on an Android device, cancel your subscription through Google Play's settings:

1. Open the Google Play Store app on your Android device.
   • On some devices, you can also manage subscriptions by visiting play.google.com on a web browser.
2. Tap your profile picture or initial in the top right corner.
   • This opens your account menu.
3. Select "Payments and subscriptions" from the menu.
   • Then select "Subscriptions" to view all active subscriptions.
4. Tap on "Justdone.Ai" from your subscriptions list.
   • You will see your plan, renewal date, and billing method.
5. Tap "Cancel subscription" and confirm your request.
   • Google Play will ask you to confirm and may show feedback prompts; complete the cancellation anyway.
6. Take a screenshot of the cancellation confirmation.
   • Google will send a confirmation email to your Google Account email address.
7. You will retain access until the end of your current billing cycle; no further charges will process after that date.
   • If Google charges you again after your cancellation date, contact Google Play Support through your Google Account to request a refund.

Refunds and what to expect after you cancel

Refund eligibility depends on when you cancel and why. Understand your options so you know whether you can recover your money.

When refunds are possible

Justdone.Ai does not offer automatic refunds for unused time on monthly or annual plans simply because you decide to cancel. If you cancel on the 5th day of a 30-day billing cycle, you do not receive a refund for the remaining 25 days. However, you stop paying for those unused days; no further charges occur after your cancellation is processed. Refunds become possible if: (1) you were charged by mistake or double-charged; (2) Justdone.Ai failed to disclose auto-renewal terms before you subscribed; (3) you dispute the charge through your bank and win the dispute; or (4) Tocancel helps you escalate a complaint to CASE and the regulator orders a refund.

Requesting a refund from Justdone.Ai directly

Contact Justdone.Ai's support team in writing (by email) to request a refund if you believe you were charged unfairly. State the exact amount charged, the date of the charge, and why you believe you deserve a refund. Be specific and professional; vague complaints are easier for companies to dismiss. Keep a copy of every email you send and receive. If Justdone.Ai ignores your refund request for more than 14 days, escalate to your bank or credit card issuer and request a chargeback.

Disputing charges through your bank

Your bank or credit card issuer has the power to reverse charges and refund your money if you report the transaction as unauthorized or fraudulent. Open a dispute with your bank if Justdone.Ai refuses to refund you within 14 days or if you were charged after you cancelled. Your bank will investigate and, in most cases, refund the disputed amount while the investigation proceeds. Once your bank confirms that Justdone.Ai cannot prove you authorized the charge, the refund becomes permanent.

Common cancellation mistakes and how to avoid them

Cancellations sometimes go wrong, and the stress of feeling trapped in an unwanted subscription is real. Knowing these common pitfalls helps you cancel cleanly the first time and avoid unnecessary charges.

Mistake 1: deleting the app without cancelling the subscription

Simply deleting the Justdone.Ai app from your device does not cancel your subscription or stop charges. You must follow the platform-specific cancellation steps (web account, Apple App Store, or Google Play) to formally end your subscription. Many users delete the app and assume they are safe, only to discover a charge on their next billing date. Always cancel through the official subscription management interface, not by removing the app.

Mistake 2: assuming your cancellation is complete without proof

Tocancel advises all users to save written confirmation of their cancellation before they consider the task finished. If you only verbally cancel or fail to take a screenshot of the confirmation page, you have no evidence if Justdone.Ai charges you again or claims you never cancelled. A screenshot and confirmation email are your legal proof and your shield against disputed charges.

Mistake 3: cancelling too late in your billing cycle

If you cancel on the 29th day of a 30-day billing cycle, you will still be charged for your next month if Justdone.Ai's system processes your cancellation after midnight on day 30. Cancel as soon as you decide to end your subscription, not at the last moment. This gives you a safety margin if there are processing delays.

Mistake 4: not checking your statement after cancellation

Your cancellation is only truly successful if no charges appear on your next billing date. Mark your calendar to review your bank or credit card statement on the day your next billing cycle would have occurred. If a charge appears despite your cancellation, contact your bank immediately to dispute it. Tocancel recommends this final step because system errors do happen, and early action improves your chances of a swift refund.

What happens after you cancel

Knowing what to expect after your cancellation reduces anxiety and helps you stay in control of the process. The days and weeks after you cancel matter, so plan ahead.

Your access timeline

When you cancel a Justdone.Ai subscription, you retain full access to your account and all AI tools until the end of your current billing cycle. If you subscribed on the 15th of the month with a monthly plan and you cancel on the 20th, you keep your access until the 15th of the next month. On the morning of the 16th, Justdone.Ai will lock your account and you will no longer be able to log in or use the service. You cannot download your previous work or export your project history once your access expires, so if you need to save anything, do it before your access date ends.

Billing confirmation and final checks

One to three business days after your cancellation, Justdone.Ai sends a confirmation email to your registered email address. This email states the cancellation date and your final access date. Save this email in a dedicated folder for your records. Check your bank or credit card statement on the date your next billing cycle would normally occur. If no charge appears, your cancellation is complete. If a charge does appear, your bank will reverse it once you file a dispute and provide proof of your cancellation request.

Reactivating your subscription if you change your mind

If you cancelled but decide you want to reactivate Justdone.Ai, you can sign back up at any time and choose a new plan. Your old account and previous work are not recoverable once your access expires, but you can create a fresh account with a new subscription. Tocancel recommends waiting until you are absolutely certain you no longer need the service before finalizing your cancellation, because re-onboarding takes time.

How to contact Justdone.Ai if your cancellation fails

If you cancel but Justdone.Ai continues to charge you, or if you cannot find the cancellation button in your account, you need to escalate your request in writing to the company.

Official contact address and escalation process

Justdone.Ai is operated by GM Appdev Limited, the registered business entity listed on Justdone.com's subscription and contact pages. If your cancellation request is ignored or if you experience billing problems after cancellation, write a formal cancellation and refund request email to Justdone.Ai's support team. Include your full name, registered email address, account ID (if visible in your settings), the date of your original subscription, and the date you attempted to cancel. State clearly that you are requesting immediate cancellation of your subscription and a refund of any charges made after your cancellation date.

If Justdone.Ai does not respond within 7 business days or refuses your cancellation request, contact the Consumers Association of Singapore (CASE) at case.org.sg or call 1800-6352 272 to lodge a formal complaint. CASE can mediate between you and the company or escalate your case if Justdone.Ai breached consumer protection law.

Escalation checklist before you complain to CASE

Before you file a complaint with CASE, gather and organize your evidence. You will need: (1) your confirmation email showing you subscribed to Justdone.Ai; (2) screenshots of your cancellation request and confirmation; (3) bank or credit card statements showing all charges related to your Justdone.Ai subscription; (4) copies of any emails you sent to Justdone.Ai requesting cancellation or refund; and (5) screenshots showing you attempted to cancel through the app or web interface and what error message appeared, if any. The stronger your evidence, the faster CASE can resolve your dispute.

Tocancel's action plan for your cancellation

Use this final checklist to ensure your Justdone.Ai cancellation is complete and protected:

Summary and your next steps

Cancelling Justdone.Ai is straightforward once you know your subscription source and follow the correct platform-specific steps. Your cancellation method depends on whether you signed up on the web, through Apple App Store, or through Google Play. Singapore's Consumer Protection (Fair Trading) Act protects you against misleading charges and hidden auto-renewal terms, and CASE stands ready to investigate if Justdone.Ai refuses to honour your cancellation request.

Act today by logging into your account and clicking "Cancel subscription." Save your confirmation, check your statement when your next billing date arrives, and escalate to your bank or CASE only if Justdone.Ai charges you again. Tocancel has helped thousands of consumers cancel unwanted subscriptions with confidence, and your cancellation is no different. You have the right to cancel, you have the legal tools to protect yourself, and you have the knowledge to act. Proceed with your cancellation knowing that Tocancel and Singapore's consumer law stand behind you.