Cancel Certified Fasting: Step-by-Step Guide

How to cancel Certified Fasting and stop unwanted charges

Understanding Certified Fasting and why you might want to cancel

Certified Fasting is a subscription-based wellness platform that delivers personalized fasting schedules, meal planning tools, and metabolic tracking designed to support weight loss and health goals. The service operates on automatic renewal, meaning your payment method gets charged repeatedly until you actively stop the billing cycle. If you signed up and now want to exit, you have clear legal rights to do so, and Tocancel is here to walk you through the process.

How Certified Fasting works and what you're paying for

The platform combines algorithm-driven fasting protocols with optional add-on modules including shopping lists, nutritionist chat, premium coaching, and workout content. Pricing varies by plan tier and location, with promotional trials often starting as low as $7 for seven days before converting to recurring monthly charges. Unless you cancel before your renewal window closes, your payment method will be charged automatically. Add-on features can layer additional costs on top of your base plan, so your total bill may be higher than you initially agreed to.

Certified Fasting operates from a registered office in Latvia, which affects both cancellation procedures and refund timelines. The company requires you to take action at least 48 hours before your renewal date to prevent the next charge from going through. Many customers report confusion about this timeline, resulting in unwanted charges after they believed they had already cancelled.

Common reasons to cancel Certified Fasting

You should consider cancelling if you have experienced unexpected charges after your trial period ended, difficulty reaching customer support, or billing continuing after you attempted to cancel. Some users report that cancellation confirmations did not actually stop their recurring payments. Others describe surprise add-on charges stacked onto their base subscription during signup. If your health goals have shifted, you are not seeing results, or you simply want to redirect your money elsewhere, cancelling frees up resources for services that better serve your needs.

Your consumer rights when cancelling Certified Fasting

Federal law and state consumer protection statutes give you specific, enforceable rights when dealing with automatic renewal services like Certified Fasting.

What federal law requires from subscription services

Under the Telemarketing Sales Rule (TSR) and the Restore Online Shoppers Confidence Act (ROSCA), any company offering automatic renewal must provide you with clear, conspicuous cancellation terms before you enroll. This includes the frequency of charges, the exact amount, and the specific cancellation mechanism. The company must also obtain your express, informed consent before charging you. Critically, if Certified Fasting made cancellation harder than signup, that violates these federal standards.

The TSR also requires that companies make cancellation available through the same channel you used to enroll. If you signed up online, you must be able to cancel online with minimal friction. A mailed form, phone tag, or customer service runaround does not meet the legal standard. Your legal position is clear: you have the right to cancel as easily as you subscribed.

Your right to a refund within 30 days

Certified Fasting's terms state that refund requests made within 30 days of your initial charge may qualify for a full or partial refund. This applies even if you have used the service, provided you request it promptly. You do not need permission or special approval to request a refund within this window; consumer protection statutes give you a legal right to fair dealing. If Certified Fasting refuses your refund claim without legitimate reason, escalation to your state's Attorney General office or the Consumer Financial Protection Bureau (CFPB) may be necessary. Tocancel recommends documenting all communication in case you need to escalate.

How to cancel Certified Fasting step-by-step

The most direct path to cancellation is through your online account dashboard.

1. Log in to your Certified Fasting account using your registered email address and password.
2. Navigate to your account settings or profile section, typically found in a menu at the top right or in a sidebar labeled "Account" or "Settings".
3. Look for a "Subscription," "Billing," or "Membership" tab within your profile.
4. Locate the option to "Cancel subscription," "Stop auto-renewal," or "Manage membership."
5. Click the cancellation option and confirm that you want to stop your recurring charges.
   • The system may ask you why you are cancelling; you are under no obligation to provide detailed feedback.
   • Some companies attempt to offer discounts or retention incentives at this point; decline unless you genuinely want to continue.
6. Save or screenshot your cancellation confirmation, which should include a confirmation number, date, and the date your subscription will end.
7. Verify within 24 hours that your account status has changed to "cancelled" or "inactive" in your dashboard.

What to do if you cannot cancel online

If Certified Fasting does not provide an online cancellation option, contact their customer support team directly. Document your attempt to cancel online before reaching out. Send a written cancellation request via email to their support address, including your full name, account email, and a clear statement: "I request immediate cancellation of my Certified Fasting subscription effective today." Request a written confirmation of cancellation. Keep copies of all email correspondence. If you do not receive a response within 5 business days, escalate your complaint to your state's Attorney General consumer protection division or file a report with the Federal Trade Commission at reportfraud.ftc.gov.

Refund and chargeback options after you cancel

Cancelling your subscription stops future charges, but does not automatically refund charges you have already paid.

How to request a refund from Certified Fasting

If you want to request a refund for charges already on your account, you must contact Certified Fasting within 30 days of the initial charge. Send a written request to their registered office in Latvia (request their exact address via support) that includes the following information:

• Your full name and registered account email address.
• Payment proof, such as your PayPal transaction ID, last four digits of your credit card, or bank statement showing the charge.
• Screenshots of your account showing the charge and your refund request.
• A brief explanation of why you are requesting a refund (for example, "I did not authorize this charge" or "I requested cancellation and was still charged").

Send this package via registered mail so you have proof of delivery. Certified Fasting must respond to your refund request within a reasonable timeframe. If they deny your request without cause or do not respond within 10 business days, you have the right to dispute the charge with your credit card company or bank.

Filing a chargeback if Certified Fasting refuses your refund

If Certified Fasting refuses your legitimate refund request or does not respond, contact your credit card issuer or bank and request a chargeback. Explain that you either cancelled before being charged or requested a refund within the 30-day window and the company refused. Your bank can reverse the charge and investigate the merchant. Tocancel advises keeping all documentation of your cancellation request and refund request, as your bank will ask for evidence. Note that chargebacks may result in Certified Fasting permanently closing your account, but you have the legal right to dispute unauthorized or improper charges.

Pricing tiers and what you should know about costs

Understanding Certified Fasting's pricing structure helps you make informed cancellation decisions and identify unexpected charges.

Many customers sign up for a promotional trial and forget to cancel before the first full charge posts. Tocancel recommends setting a calendar reminder for two days before your trial ends, giving you time to cancel before the 48-hour deadline. If you have been charged multiple times unexpectedly, review your billing history in your account and request refunds for all unauthorized or unintended charges.

Common mistakes people make when cancelling Certified Fasting

Cancellation feels frustrating when you have already decided to leave, and small errors can cost you money or leave you still receiving charges.

Assuming a pause is the same as cancellation

Some platforms offer the option to pause your subscription rather than cancel it. Pausing temporarily suspends your service but keeps your account active and may still result in charges after the pause period ends. If you want to stop all charges permanently, always select "cancel" not "pause." Review your account settings after cancellation to confirm your subscription status shows "cancelled" or "inactive," not "paused."

Not saving your cancellation confirmation

Always screenshot or save your cancellation confirmation, including the date and confirmation number. If Certified Fasting charges you again after cancellation, you will need proof that you cancelled on a specific date. Without this documentation, disputing the charge becomes harder. Tocancel has helped thousands of consumers recover unwanted charges by simply providing their cancellation confirmation to their bank or credit card company.

Missing the 48-hour deadline before renewal

Certified Fasting requires cancellation at least 48 hours before your renewal date. If you cancel one day before renewal, your next charge may still go through. Check your account to confirm your exact renewal date, then set a phone reminder for two days before that date. If you miss the deadline, contact customer support immediately and request a refund as an expedited exception.

Not requesting a refund when entitled

Many customers cancel but do not request a refund for the current billing period. If you cancel within 30 days of a charge, you are entitled to request a refund. You must ask for it explicitly; the company will not offer it automatically. Draft your refund request while the 30-day window is still open.

What happens after you cancel Certified Fasting

Cancellation takes effect immediately, but understanding the timeline helps you avoid confusion.

Timeline of cancellation and account access

Once you confirm cancellation, your subscription status changes to "active" or "inactive" in your dashboard almost immediately. You will not be charged again on your next renewal date. You may retain access to your account and past data for a limited time, depending on Certified Fasting's policy. Many platforms grant 30 to 60 days of read-only access after cancellation before deleting your account. If you want to preserve your data (fasting logs, meal plans, etc.), download or screenshot it before your cancellation takes effect.

Verifying the cancellation went through

Check your account dashboard within 24 hours to confirm your subscription status changed. Look for a green checkmark, a "cancelled" label, or a message stating "Your subscription has ended." If your status still shows "active," contact customer support and request a manual cancellation. Verify with your bank or credit card company that no charge posts on your next renewal date. If a charge does appear, immediately request a chargeback and reference your cancellation confirmation date.

Your escalation path if Certified Fasting refuses to cancel or refund

You have legal leverage if Certified Fasting ignores your cancellation request or wrongly refuses a refund.

Step 1: document everything and send a final written demand

Gather all emails, screenshots, and transaction records showing your cancellation request and any refund request. Send one final email to Certified Fasting support with the subject "Final Refund Demand and Legal Notice." Include all documentation and state clearly: "I cancelled my subscription on [date] and request a full refund of $[amount] for charges incurred on or after [date]. I expect your response within 10 business days. If you do not refund this charge, I will file a complaint with the Federal Trade Commission and initiate a chargeback." Keep a copy for your records.

Step 2: file a complaint with the federal trade commission

If Certified Fasting does not respond or refuses to refund you, file a complaint at reportfraud.ftc.gov. The Federal Trade Commission enforces the Restore Online Shoppers Confidence Act and the Telemarketing Sales Rule. Your complaint becomes part of the FTC's public record and helps identify companies that violate consumer protection laws. The FTC may launch an investigation or enforcement action against Certified Fasting if they receive multiple similar complaints.

Step 3: contact your state's attorney general

Your state's Attorney General office has a consumer protection division that investigates complaints about unlawful billing practices. Search for "[Your State] Attorney General consumer complaint" and file a report. Provide your cancellation proof and refund request documentation. The Attorney General can pressure Certified Fasting to refund your money or pursue legal action on your behalf.

Step 4: dispute the charge with your bank or credit card company

Contact your credit card issuer or bank and request a chargeback for the disputed charge. Explain that you cancelled your subscription and either were still charged or your refund request was wrongly denied. Provide your cancellation confirmation and refund request documentation. Your bank will investigate and typically reverse the charge within 30 to 90 days. Tocancel recommends taking this step in parallel with filing complaints, as banks work independently from consumer protection agencies.

Comparing Certified Fasting to alternative wellness services

If you are considering cancellation, understanding how Certified Fasting compares to alternatives helps you decide whether to leave or try adjusting your plan.

If you are unhappy with Certified Fasting specifically because of cost, support quality, or results, alternatives exist at lower price points or with stronger cancellation protections. Tocancel recommends trying a cheaper alternative first before committing to another premium plan. If you choose to switch, follow the cancellation steps outlined above to ensure no overlap in billing.

Checklist for cancelling Certified Fasting

Use this step-by-step checklist to ensure you successfully cancel and recover any refund owed to you.

• Log into your Certified Fasting account and verify your current subscription tier and renewal date.
• Navigate to your account settings and locate the cancellation or "manage subscription" option.
• Click "cancel subscription" and confirm the cancellation when prompted.
• Screenshot or download your cancellation confirmation, including the date and confirmation number.
• Wait 24 hours, then log back in and verify your subscription status changed to "cancelled" or "inactive."
• Check your bank or credit card statement 5 days before your next renewal date to confirm no charge posts.
• If you were charged within the past 30 days and want a refund, gather your payment proof and screenshots.
• Send a written refund request to Certified Fasting's registered office in Latvia via registered mail.
• If Certified Fasting denies your refund or does not respond within 10 days, file a chargeback with your bank.
• If the chargeback fails, escalate to the Federal Trade Commission (reportfraud.ftc.gov) and your state's Attorney General.

How tocancel helps you navigate cancellation

Cancelling a subscription should be simple, but companies often make the process intentionally confusing to keep you paying. Tocancel exists to cut through that confusion and empower you to take control of your billing.

Tocancel provides clear, step-by-step guides for hundreds of subscription services, backed by consumer law expertise. When you visit Tocancel, you get plain-language instructions, your legal rights explained, and the contact information you need to escalate if a company refuses to cancel or refund. Tocancel has helped thousands of consumers cancel unwanted subscriptions, recover refunds, and avoid future billing traps.

Whether you are cancelling Certified Fasting because you reached your health goals, found a better alternative, or were charged unexpectedly, your rights are clear. Use this guide, save your documentation, and do not let the company pressure you into staying. If you encounter resistance, Tocancel and the resources outlined above (the Federal Trade Commission, your state's Attorney General, and your bank) have your back. Take action today and reclaim your money.

Contact information for escalation and support

If Certified Fasting refuses to respond to your cancellation or refund request, use these official channels to escalate your complaint.

Certified Fasting registered office (mailing address for refund requests)

Certified Fasting operates from a registered office in Latvia. Request their exact mailing address from their customer support team, then send your refund request via registered mail to: [Registered Office Address, Latvia]. Include your full name, account email, payment proof, and cancellation date. Allow 10 to 15 business days for a response.

Federal trade commission

File a complaint about Certified Fasting's billing or cancellation practices at reportfraud.ftc.gov or call 1-877-438-4338. The FTC enforces laws against unfair or deceptive billing practices and may investigate companies that ignore consumer cancellation requests.

Your state's attorney general consumer protection office

Search "[Your State Name] Attorney General consumer complaint" to find your state's consumer protection division. File a complaint about Certified Fasting's refusal to cancel or refund. Provide all documentation of your cancellation request and the company's response.

Your bank or credit card company

Contact your bank's dispute resolution team or credit card issuer's customer service. Request a chargeback for any charge that was made after your cancellation date or that you did not authorize. Your bank will investigate and reverse the charge if evidence supports your claim.

Tocancel is committed to arming you with the information and confidence to cancel any subscription and recover money you are owed. Your rights exist; now use them.