Cancel Blogilates: The Complete Guide

How to cancel your Blogilates subscription: step-by-step guide for australian users

Why you might want to cancel Blogilates

Blogilates is a fitness app built around pilates-style workouts, created by instructor Cassey Ho. The app offers short follow-along video classes, monthly workout calendars, and tracking tools to help you build a consistent exercise routine. You can download it free, but premium features like advanced calendars, structured challenges, and journey tracking sit behind a paywall that auto-renews every month or year.

Many Australian users subscribe because the workouts feel accessible and the community aspect keeps them motivated. However, that automatic renewal is exactly where problems begin. You might cancel because the cost no longer justifies your actual use, your fitness goals have shifted, you're not using the app as much as you expected, or you're frustrated by app bugs or device compatibility issues. Understanding your reason for cancelling helps you present a stronger case if you need to pursue a refund.

Common reasons people cancel Blogilates

You might be considering cancellation for several reasons. Perhaps the subscription was meant to replace a gym membership, but you've found you prefer outdoor running or in-person classes instead. Maybe you signed up for a free trial and forgot to cancel before it converted to a paid plan, and the charge surprised you. Or the app might not work smoothly on your device, making it hard to cast workouts to your TV or keeping you logged out unexpectedly.

Cost sensitivity is also real; a monthly or annual subscription adds up, and if you're only using the app once a week, the cost-per-use feels steep. When budgets tighten, fitness subscriptions are often among the first expenses to go. Your decision to cancel is valid, and Tocancel is here to help you take action.

How Blogilates pricing works in australia

Blogilates prices are displayed in USD on their app marketplace listings. The exact cost in Australian dollars depends on the USD-AUD exchange rate on the day you're billed, which means your charge can vary between billing cycles. Most subscriptions renew automatically, and your payment method (credit or debit card) is charged on the anniversary of your signup date.

Remember that prices shown in USD on your app store listing will be converted by your payment processor (Apple, Google, or your bank) at their own exchange rate. Screenshot the AUD amount shown in your app store before you purchase, so you have proof of the advertised price if a dispute arises later.

Your consumer rights in australia

Australian Consumer Law protects you when you buy digital services like Blogilates subscriptions, and you have clear legal rights you can rely on.

What australian consumer law says about subscriptions

Under the Australian Consumer Law (ACL), which is enforced by the Australian Competition and Consumer Commission (ACCC), you are protected if the service you receive is not of acceptable quality or fit for purpose. This means Blogilates must deliver a service that works as advertised, is safe to use, and remains available for a reasonable time. If the app constantly crashes, fails to load content, or becomes unusable within weeks of purchase, Blogilates has breached its legal obligation to you.

You also have the right to cancel within a reasonable time if you change your mind about your purchase. The ACCC guidelines suggest that "reasonable" usually means 14 days from the date you were charged, though this can vary depending on the circumstances. Your legal position is strong: if you believe Blogilates has failed to deliver an acceptable service, or if you were not given clear information about auto-renewal before you paid, you can request a refund from the company or escalate to the ACCC if they refuse.

Automatic renewal and your right to cancel

Australian Consumer Law has specific rules about automatic renewals. The company must give you clear information about the auto-renewal terms before you complete your purchase, and must give you a simple way to cancel. Tocancel advocates for transparency: if Blogilates did not make the auto-renewal policy obvious, or if you did not actively opt-in to auto-renewal (rather than it being pre-selected), you may have grounds to dispute the charge.

Once you have paid, you can cancel your subscription at any time. You do not need to wait for your renewal date. The company should process your cancellation immediately, and you should not be charged again at your next renewal date. If you are charged after cancelling, contact your bank or payment provider immediately to dispute the transaction.

How to cancel Blogilates on different platforms

Your cancellation method depends on where you subscribed: through the Apple App Store, Google Play Store, or directly through the Blogilates website.

Cancel via the apple app store (iOS)

If you subscribed through the Apple App Store on your iPhone or iPad, you must cancel through Apple, not through the Blogilates app itself.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen, then select "Subscriptions".
3. Find Blogilates in the list and tap it.
4. Tap "Cancel Subscription" at the bottom of the screen.
5. Apple will ask you to confirm the cancellation. Tap "Confirm" and take a screenshot of the confirmation message.
6. You will receive an email confirmation from Apple within minutes.

After you cancel, your access to premium Blogilates features will end on your next renewal date, not immediately. This means you still have access until that date. You will not be charged again. Apple usually processes cancellations instantly, so your subscription management page will show "Expired" immediately after you cancel.

Cancel via google play store (Android)

If you subscribed through Google Play Store on your Android device, cancel through Google Play, not through the Blogilates app itself.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top right corner.
3. Select "Manage subscriptions".
4. Find Blogilates and tap it.
5. Tap "Cancel subscription" at the bottom of the screen.
6. Google will ask for a reason for your cancellation (optional but helpful).
7. Tap "Cancel subscription" again to confirm.

Google will send you an email confirmation shortly after you cancel. Your premium access will continue until your next renewal date, and you will not be charged again. Screenshot both the app store cancellation page and your email confirmation for your records.

Cancel by contacting Blogilates directly

If you subscribed directly through the Blogilates website or app (outside of Apple or Google), or if you want to cancel in writing for extra legal protection, contact Blogilates directly using the methods below.

1. Send an email to [email protected] with the subject line "Cancel my Blogilates subscription".
2. Include your full name, email address associated with your account, account username, and the date your current subscription renews.
3. Write a clear cancellation request: "I request that you cancel my Blogilates subscription effective immediately. Please confirm this cancellation in writing and provide a final invoice showing no further charges."
4. Keep a copy of your email and watch for a reply within 3-5 business days.
5. If you do not receive a response, escalate by sending a formal written notice to the postal address below, and follow up with email after 7 days.

Alternatively, you can send a written cancellation notice by post to ensure a paper trail for legal protection:

Blogilates Customer Service
3125 Osgood Court
Fremont, CA 94539
United States

Include your name, email, account details, and a clear statement that you wish to cancel your subscription as of the date you send the letter. Send this by registered post so you have proof of delivery. Keep copies of everything you send.

Refunds and what you can expect after cancellation

Your refund entitlements depend on when you cancel and whether the service met acceptable quality standards.

When you are entitled to a refund

You are entitled to a refund in the following situations:

• You cancel within 14 days of being charged and have not substantially used the service (the ACCC's "change of mind" period).
• The app does not work as advertised or is not of acceptable quality (for example, it crashes repeatedly or fails to load content).
• Blogilates did not provide clear information about auto-renewal before you paid, or auto-renewal was pre-selected without your active consent.
• You can prove you were charged multiple times for the same subscription period due to a billing error.

If you fall into any of these categories, contact Blogilates first and request a refund in writing. Tocancel recommends being specific: explain what happened, cite the relevant consumer protection rule (for example, "Australian Consumer Law requires you to provide acceptable quality services"), and request a refund or credit to your payment method within 14 days.

How to request a refund

Send a formal refund request email to [email protected] using this template:

"I purchased a Blogilates subscription on [date] for [amount in AUD]. I am requesting a refund because [state your reason: service quality issues, billing error, change of mind within 14 days, lack of clear auto-renewal information]. Please process this refund within 14 days to my original payment method [your card ending in XXXX]. I have attached screenshots showing [your charges, the issue, or your cancellation request]. Thank you."

Give Blogilates 14 days to respond. If they refuse or do not reply, escalate to your bank or payment provider by disputing the charge. Most banks will reverse the charge if you provide evidence of your cancellation request and the lack of response from Blogilates.

Refunds through apple and google

If you subscribed through Apple or Google, you can also request a refund directly from them.

• Apple: Visit reportaproblem.apple.com, find your Blogilates charge, select "Report a Problem", and request a refund. Apple typically processes refunds within 3-5 business days.
• Google: Open Google Play Store, tap your profile, go to "Manage subscriptions", find Blogilates, and select "Report a problem". Explain your issue and request a refund.

Both Apple and Google have strong consumer protection policies. If you have a valid reason (service quality, billing error, cancellation not processed), they will usually refund you even if Blogilates does not agree to the refund.

Common mistakes to avoid when cancelling

Cancelling a subscription feels straightforward, but small mistakes can leave you still charged or unable to prove you took action.

Mistake 1: cancelling in the Blogilates app instead of your app store

If you subscribed through Apple or Google, deleting the Blogilates app or turning off notifications will not cancel your subscription. You must cancel through the app store itself. Many people think they have cancelled but are shocked when they see another charge appear. Tocancel strongly advises: if you subscribed through an app store, cancel there, not in the app.

Mistake 2: not taking screenshots as proof

If a dispute arises later, you will need evidence that you cancelled. Screenshot every step of your cancellation process: the subscription management page, the cancellation confirmation, and any emails from Apple, Google, or Blogilates. Do not rely on memory or your credit card statement alone.

Mistake 3: cancelling just before your renewal date without checking the exact date

Blogilates renews on the anniversary of your signup date, not a fixed calendar date. If you cancel three days before your renewal date, you will still be charged at the start of your next billing cycle, then you will lose access after that charge posts. Always confirm your exact renewal date in your subscription settings before you cancel.

Mistake 4: forgetting to cancel after a free trial

Free trials auto-convert to paid subscriptions unless you cancel before the trial ends. Mark your calendar with a reminder 3 days before your trial ends so you do not miss the window. If you have already been charged for a trial you did not intend to buy, request a refund immediately and cite the lack of clear warning about auto-conversion.

Mistake 5: not following up after email cancellation requests

If you email Blogilates a cancellation request and hear nothing back, do not assume it was processed. Follow up after 7 days with a second email marked "Second Notice" and copy the ACCC ([email protected]) to show you have escalated. This creates a formal paper trail and often prompts a faster response.

What happens after you cancel

Cancelling your subscription is just the start. Understanding what comes next helps you avoid surprises and unnecessary charges.

Immediate access after cancellation

When you cancel your Blogilates subscription, your premium features do not disappear immediately. Most app stores allow you to keep using paid features until your renewal date or billing cycle ends. For example, if you cancel on 10 March and your renewal date is 25 March, you can still access premium content until 24 March at midnight. After that date, the app automatically reverts you to free tier access, and you will lose access to premium calendars, challenges, and journey tracking.

Checking that you are no longer charged

After your subscription renewal date passes, check your bank and credit card statements for any further Blogilates charges. This usually takes 2-3 days after the renewal date to clear. If you see another charge appear, contact your bank immediately to dispute it as unauthorised. Reference your cancellation confirmation email or screenshots as evidence that you cancelled.

Re-downloading and account recovery

Cancelling your subscription does not delete your Blogilates account. You can still download the app and log in with the free tier whenever you like. Your account username, any saved progress, and your workout history remain on file. If you ever want to resubscribe, you can do so at any time without losing your history.

Your next steps: a cancellation checklist

Use this checklist to ensure your cancellation is processed correctly and you have all the evidence you need if a dispute arises.

Complete these steps in order and keep all proof for at least 12 months. If a dispute arises, this documentation will be your strongest defense and will make it easier for Tocancel users to escalate complaints to the ACCC or their bank.

Compare Blogilates with other fitness apps

Before you cancel, you might want to explore alternatives. This comparison shows how Blogilates stacks up against similar fitness apps available to Australian users.

If you are cancelling Blogilates because of cost, consider switching to Apple Fitness+ (slightly cheaper) or using free YouTube fitness channels instead. If you prefer pilates but want a lower price, check whether free pilates content on YouTube meets your needs first.

When to escalate to the ACCC

If Blogilates refuses your cancellation request or refund despite your efforts, or if you believe they have breached Australian Consumer Law, escalate to the ACCC.

Steps to lodge a formal complaint

1. Gather all evidence: your cancellation request emails, screenshots of subscription settings, bank statements showing charges, and any responses from Blogilates.
2. Visit the ACCC website at scamnet.accc.gov.au and click "Report a scam or consumer issue".
3. Fill in the online form with details of your complaint, your attempts to resolve it, and attach your evidence.
4. The ACCC will investigate and contact Blogilates on your behalf if needed.
5. You can also email a complaint to [email protected] with the subject line "Blogilates subscription dispute".

The ACCC takes consumer protection seriously, especially when companies fail to honour cancellation requests or auto-renewal transparency rules. Tocancel has seen the ACCC recover thousands of dollars for Australian consumers in similar disputes. Your complaint creates an official record and may trigger an investigation if multiple complaints are lodged against the same company.

Summary: take control of your Blogilates cancellation today

Cancelling your Blogilates subscription is straightforward if you follow the right steps and use the correct cancellation channel. Your consumer rights in Australia are strong: you can cancel at any time, you are entitled to a refund if the service does not meet acceptable quality standards or if auto-renewal was not clearly disclosed, and you have the backing of the ACCC if the company refuses to honour your request.

Whether you subscribed through Apple, Google, or directly with Blogilates, use the step-by-step guide above for your platform, take screenshots of every confirmation, and keep all proof for your records. If Blogilates does not process your cancellation or disputes a refund claim, escalate to your bank or the ACCC without hesitation. You have the law on your side.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover unfair charges. Visit tocancel.com today to find guides for other services, access templates for formal cancellation letters, and connect with our community of users who have successfully cancelled their own subscriptions. Your first step to financial control is just a click away.

Blogilates customer service contact details:
Email: [email protected]
Phone: +1 512-766-9514
Postal address: 3125 Osgood Court, Fremont, CA 94539, United States