Cancel Blogilates: The Right Way

How to cancel Blogilates and stop auto-renewal charges in the philippines

What is Blogilates and why you might want to cancel

Blogilates is a fitness platform built around Pilates, home workouts, and guided challenges created by Cassey Ho. The service operates through oGorgeous Inc., a California-based company, and you can access it via web browser, Apple App Store, or Google Play depending on where you first subscribed. If you are in the Philippines, you need to know one critical fact: the platform uses automatic renewal, which means your subscription keeps billing until you actively cancel it. Many subscribers in the Philippines sign up for the free trial, then face unexpected charges when the paid subscription kicks in automatically.

The reason Tocancel exists is to help you understand exactly what you are paying for and how to stop those charges if the service no longer serves you. Whether you have outgrown the workout style, found a cheaper alternative, or simply do not have time to use the platform, you have the right to cancel without penalty.

Understanding how Blogilates charges work

Blogilates operates on a simple but automatic model. You pay a recurring fee that renews at the end of each billing cycle, granting you access to the monthly workout calendar, all challenges, and premium content. The platform does not charge per video; instead, you commit to a subscription plan that renews unless you cancel before the renewal date. This is where users get caught: they assume cancelling takes effect immediately, but the charges continue because the renewal date has already arrived.

Here are the main subscription tiers you may encounter:

The 7-day free trial is offered to new users, but the terms around trial-to-paid conversion are not always clearly displayed. Take a screenshot of the trial confirmation page before you subscribe and note the exact date your paid billing will begin. This gives you proof of the trial period and protects you if a dispute arises.

Common reasons to cancel Blogilates

You might cancel Blogilates for several legitimate reasons. Perhaps the workout style no longer fits your fitness goals, you found a cheaper alternative, or you simply do not have time to use the platform anymore. Other users in the Philippines cancel because they signed up for the free trial, forgot about the automatic renewal date, and then faced unexpected charges on their credit card or debit card. Some cancel after realizing the free workout library already covers their needs and the paid tier offers limited extra value for them personally. Whatever your reason, you deserve to stop paying without hassle.

Tocancel helps consumers like you understand that continuing a subscription you do not use is money you can redirect to something more valuable. The takeaway: your reason for cancelling is valid, and you have the legal right to stop payment.

Your consumer rights when cancelling Blogilates

In the Philippines, your rights as a consumer are protected under the Consumer Act of the Philippines (Republic Act No. 7394). This law gives you the right to cancel a subscription service and requires the company to honour your cancellation request. Understanding these rights means you can cancel with confidence and know what to do if Blogilates refuses.

What the consumer act of the philippines says about subscriptions

The Consumer Act of the Philippines (Republic Act No. 7394) protects you from unfair contract terms and requires all companies, including Blogilates, to provide clear information about subscription fees, billing dates, and cancellation methods. Your legal position is straightforward: you have the right to cancel any subscription at any time, and the company must stop charging you once your cancellation takes effect. The company cannot charge you for periods after your cancellation date, and they must provide proof that your cancellation has been processed.

Tocancel emphasizes that this law is your shield. If Blogilates continues to charge you after you have cancelled, or if they make the cancellation process deliberately difficult, you can file a complaint with the Department of Trade and Industry (DTI), the consumer protection authority in the Philippines. The DTI investigates complaints and can compel companies to refund unauthorized charges.

Your right to a refund and stop future charges

Under the Consumer Act of the Philippines, you have the right to request a refund if you are charged for a subscription you did not authorize or if the service was not provided as promised. If you cancel before your next billing date, you should not be charged again. If you discover that Blogilates has continued to charge you after your cancellation request, you can demand a refund for those unauthorized charges. Document every communication with Blogilates (email, screenshots, transaction records) to support your claim if you need to escalate to the DTI.

This means when you cancel through Tocancel or directly with Blogilates, you are exercising a legal right, not asking for a favour. The company is obligated to comply.

How to cancel Blogilates depending on where you subscribed

The method you use to cancel depends on where you subscribed. Blogilates operates across three platforms: the website, Apple App Store, and Google Play. You must cancel in the same place where you subscribed, because the subscription is managed by that platform, not by Blogilates directly. If you subscribed on the Apple App Store, you cannot cancel by emailing Blogilates; you must use your Apple ID settings. This is a critical distinction that prevents delays and confusion.

Cancelling a Blogilates subscription on the website

If you subscribed directly through blogilates.com, follow these steps to cancel:

1. Visit blogilates.com and log in to your account using your email and password.
   • If you have forgotten your password, use the "Forgot Password" link to reset it.
2. Navigate to your account settings or subscription settings (usually found in a user menu or profile icon).
   • Look for a section labeled "Billing", "Subscription", or "My Plan".
3. Locate your active subscription and select the option to cancel or manage your plan.
   • You may see options to pause, downgrade, or cancel. Select "Cancel".
4. Confirm your cancellation request.
   • The platform may ask why you are cancelling; you can skip this or provide feedback if you wish.
5. Take a screenshot of the cancellation confirmation message showing the date and time your subscription ends.
   • This serves as your proof of cancellation and protects you if there is a billing dispute.
6. Check your email for a cancellation confirmation from Blogilates.
   • If you do not receive an email within 24 hours, log back in and verify that the subscription shows as "Cancelled" or "Inactive".

Your subscription will remain active until the end of your current billing cycle, unless Blogilates offers an immediate refund. Note this date so you know when you will stop being charged.

Cancelling through the apple app store

If you subscribed to Blogilates through the Apple App Store on your iPhone or iPad, you must cancel through your Apple ID settings, not through the Blogilates app:

1. Open the Settings app on your iPhone or iPad.
   • Look for the Settings icon on your home screen.
2. Scroll to the top and tap your Apple ID name.
   • This shows your Apple account profile.
3. Tap "Subscriptions" (or "Media and Purchases" > "Subscriptions" on older iOS versions).
   • You will see a list of all your active App Store subscriptions.
4. Find Blogilates in the list and tap it.
   • The subscription details will display, including your renewal date.
5. Tap "Cancel Subscription" or "Edit Subscription".
   • A confirmation screen will appear; tap "Confirm" or "Cancel Subscription" again to finalize.
6. Take a screenshot showing that your subscription is now marked as "Cancelled" or "Will renew on [date]" has changed to show no renewal.
   • If the date shows only "Expires on [date]" with no renewal date, your cancellation is successful.

Apple processes your cancellation immediately, but you will retain access to Blogilates until the end of your current billing period. You will not be charged again after that date.

Cancelling through google play

If you subscribed to Blogilates through the Google Play Store on an Android device, cancel using your Google account settings:

1. Open Google Play Store on your Android device.
   • Tap the profile icon in the top right corner.
2. Select "Payments and subscriptions".
   • A menu will expand showing your account options.
3. Tap "Subscriptions".
   • You will see all active subscriptions linked to your Google Play account.
4. Find Blogilates and tap it.
   • The subscription details and renewal date will display.
5. Tap "Cancel subscription".
   • Google Play will ask you to confirm your cancellation, often by clicking another "Cancel subscription" button.
6. Take a screenshot of the confirmation showing that your subscription has been cancelled.
   • Look for text that says "Cancelled", "No longer subscribed", or "Your subscription will end on [date]".

Google Play will stop charging you at the end of your current billing cycle. You will retain access until that date, after which your subscription ends automatically.

Contacting Blogilates support if you cannot cancel online

If you cannot cancel through the website, Apple App Store, or Google Play, or if your cancellation does not go through, contact Blogilates directly:

1. Send an email to [email protected] with the subject line "Subscription Cancellation Request".
   • Include your full name, email address associated with your Blogilates account, and the subscription type (monthly or annual).
2. In the email body, state clearly: "I request to cancel my Blogilates subscription effective immediately. Please confirm this cancellation in writing and provide the date I will stop being charged."
   • Be direct and avoid unnecessary details; clarity prevents misunderstanding.
3. Attach a screenshot of your subscription confirmation email or billing statement as proof of your account.
   • This helps Blogilates locate your account quickly.
4. Send the email and save a copy for your records.
   • Note the date and time you sent it.
5. Wait for a response within 5-7 business days.
   • Blogilates should reply with a cancellation confirmation and the date your subscription ends.
6. If you do not receive a response within 7 days, follow up with a second email or contact the DTI.
   • Tocancel recommends escalating to the Department of Trade and Industry if Blogilates ignores your cancellation request.

Sending an email creates a paper trail. This is your most powerful tool if a dispute arises later.

What happens after you cancel Blogilates

After you cancel, several things occur in sequence. Understanding this timeline helps you verify that your cancellation worked and know when you will stop being charged.

Access and billing after cancellation

Once you cancel, your subscription enters a "run-through" period. You retain full access to all Blogilates content until the end of your current billing cycle. This means if you cancel on the 15th of a month and your billing renews on the 30th, you can use Blogilates until the 29th; on the 30th, you will lose access and will not be charged. After that date, you can still access Blogilates through the free workout library, but premium content and challenges will be locked until you resubscribe.

Your card or payment method will not be charged again after your billing cycle ends. Check your bank or credit card statement 5-7 days after your expected end date to confirm no charge has appeared. If a charge does appear, it is an unauthorized billing error, and you have the right to dispute it.

Requesting a refund if you were charged after cancellation

If you cancelled before your renewal date but were still charged, you can request a refund. This is not uncommon if there is a delay between when you submit your cancellation and when the payment processor receives it. Here is how to handle it:

1. Check your cancellation confirmation email or screenshot to confirm the date you cancelled.
   • This proves your cancellation was before the charge date.
2. Review your bank or credit card statement for the unauthorized charge.
   • Note the transaction date, amount, and reference number.
3. Email Blogilates at [email protected] with the subject "Refund Request for Unauthorized Charge".
   • Include your cancellation confirmation screenshot, your account email, and the transaction details.
4. State: "I cancelled my subscription on [date], but I was charged on [date]. This charge is unauthorized and I request an immediate refund."
   • Attach all proof documents.
5. If Blogilates does not refund within 14 days, contact your card issuer or bank and initiate a chargeback dispute.
   • Provide your cancellation confirmation as evidence that the charge was unauthorized.

Your bank can reverse the charge and protect you from further unauthorized billing. Tocancel recommends keeping all cancellation confirmations until you see the final statement reflecting no charge.

Common mistakes to avoid when cancelling Blogilates

Many people cancel but do not do so correctly, which leads to continued charges and frustration. These mistakes are preventable if you know what to watch for.

Mistakes that lead to continued charges

The most common mistake is assuming that deleting the Blogilates app cancels your subscription. Deleting the app does nothing; your subscription continues to renew in the background. Your payment method keeps getting charged because the subscription itself is still active with Apple, Google, or Blogilates' payment processor. This is why you must cancel through the subscription settings, not just the app.

Another frequent error is cancelling during your free trial but failing to note the exact end date of the trial. If you cancel on day 5 of a 7-day trial, your cancellation may not go through if the system has already flagged you for paid conversion. Always wait until day 6 or 7 to ensure the cancellation is processed before the paid subscription activates. If you cancel during the trial and are still charged, email Blogilates immediately with proof of your cancellation date and request a full refund of the trial conversion charge.

A third mistake is not verifying your cancellation. Many users cancel and then assume it worked without checking their subscription status afterward. Log back in within 24 hours and confirm that your subscription shows as "Cancelled", "Inactive", or "Will end on [date]". If it still shows as "Active" or lists a future renewal date, your cancellation did not go through and you need to try again or contact support.

Some users also fail to document their cancellation. Screenshot your confirmation, save the email, and note the date and time. If Blogilates charges you after cancellation and then refuses to refund, you will need this proof to file a DTI complaint or initiate a chargeback. Without documentation, it becomes a "he said, she said" dispute that is harder to win.

Finally, do not rely solely on email cancellation requests without following up. If you email Blogilates and receive no response within 7 days, follow up with a second email or contact the DTI. Tocancel has helped thousands of consumers cancel by documenting every step and escalating when necessary.

Comparing Blogilates to alternative fitness platforms

If you are cancelling Blogilates because the service does not meet your needs, you may want to compare it to similar platforms available in the Philippines. This table shows how Blogilates stacks up against common alternatives:

If cost is your concern, YouTube and free tiers of other platforms offer similar content at no cost. If you want a platform with easier cancellation, Apple Fitness Plus integrates with your Apple ID and allows one-click cancellation through settings. Tocancel recommends testing a free alternative for a week before committing to another paid subscription.

How to file a complaint if Blogilates refuses to cancel or refund

If you have attempted to cancel Blogilates through all available methods and the company has ignored your requests or continued to charge you, you have the right to escalate your complaint to the Department of Trade and Industry (DTI), the consumer protection authority in the Philippines.

Filing a complaint with the DTI

The DTI investigates complaints of unfair business practices, unauthorized billing, and failure to honour cancellation requests. Follow these steps:

1. Visit the DTI website at dti.gov.ph or visit your nearest DTI regional office in person.
   • There is a regional DTI office in every province and major city in the Philippines.
2. Prepare a written complaint that includes your full name, contact information, and account email used for Blogilates.
   • Describe what happened: when you subscribed, when you cancelled, and when you were charged after cancellation.
3. Attach all supporting documents: cancellation screenshots, emails, bank statements showing unauthorized charges, and any correspondence with Blogilates.
   • The more evidence you provide, the stronger your case.
4. Submit your complaint to the DTI either online (if your region accepts online submissions) or in person.
   • The DTI will provide a complaint reference number for tracking.
5. The DTI will investigate and contact Blogilates to demand a response within 15-30 days.
   • If Blogilates does not respond or refuses to refund, the DTI can issue a cease and desist order or recommend legal action.

Filing a DTI complaint is free and gives you official recourse. It also creates a formal record that can help other consumers if they file similar complaints against Blogilates.

Disputing the charge with your bank

If you were charged after cancelling and Blogilates has not refunded within 14 days, you can also dispute the charge directly with your bank or card issuer. This is called a chargeback:

1. Contact your bank's customer service and state that you want to dispute a transaction with Blogilates.
   • Provide the transaction date, amount, and reference number from your statement.
2. Explain that you cancelled the subscription before the charge date and attach your cancellation confirmation screenshot.
   • Your bank will request evidence; be ready to provide it.
3. Your bank will file the chargeback dispute and request a refund from Blogilates' payment processor.
   • This usually takes 30-60 days to resolve.
4. If the dispute is upheld, your bank will refund the unauthorized charge to your account.
   • If the dispute is denied, you can escalate to the DTI.

Using both the DTI and your bank's chargeback process gives you two avenues to recover unauthorized charges. Tocancel advises pursuing both simultaneously for maximum protection.

Checklist to cancel Blogilates safely

Use this checklist to ensure your cancellation is complete and protect yourself from continued charges:

Complete all steps in order. This checklist is your roadmap to a successful cancellation and your protection if a dispute arises.

Key takeaways and how tocancel can help

Cancelling Blogilates is straightforward if you know your rights and follow the correct steps. The Consumer Act of the Philippines (Republic Act No. 7394) protects you; Blogilates must honour your cancellation and stop charging you once your request is processed. If they refuse, the DTI has the power to compel them to refund unauthorized charges.

Remember: cancel in the same place where you subscribed (website, Apple App Store, or Google Play), screenshot your confirmation, verify the cancellation after 24 hours, and monitor your bank statement. If you are charged after cancellation, escalate immediately to Blogilates, then the DTI or your bank if necessary. Do not accept continued charges as inevitable; they are a violation of your consumer rights.

Tocancel has helped thousands of consumers cancel subscriptions like Blogilates and recover unauthorized charges. Whether you are cancelling because the service no longer fits your needs or because you discovered unexpected billing, you have the legal right to stop payment. Use this guide, document every step, and take action with confidence. Your money is yours to control.

Contact information for Blogilates and escalation authorities

If you need to contact Blogilates or file a complaint, use these addresses and contacts:

Blogilates customer support:

Email: [email protected]

Website contact form: blogilates.com/contact-us/

Parent company: oGorgeous Inc., California, USA (exact Philippines address not publicly available)

Department of Trade and Industry (DTI) Philippines:

Website: dti.gov.ph

Main office: Department of Trade and Industry, Trade and Industry Plaza, East Avenue, Diliman, Quezon City 1101, Philippines

Hotline: 1-660-DTI (1-660-384)

Email: [email protected]

You can file a complaint in person at any regional DTI office or through their official online portal. Keep your DTI complaint reference number for tracking.

If you have cancelled other subscriptions in the past and faced similar issues, Tocancel can help you understand your rights and next steps. The platform provides clear, actionable guidance for consumers across the Philippines who want to take control of their recurring charges. Start your cancellation today, and remember: Tocancel is here to empower you every step of the way.