Cancel MyFitnessPal: The Right Way

How to cancel your MyFitnessPal premium subscription in australia

Understanding MyFitnessPal and why you might cancel

MyFitnessPal is a popular nutrition and fitness tracking application that logs your daily food intake, exercise routines and body weight progress. The app operates on a freemium model: the basic free tier lets you track calories and log workouts with essential features, while the Premium subscription unlocks advanced nutrient targets, ad-free browsing, customisable macronutrient goals and the ability to export your data for use with coaches or dietitians.

Over recent years, MyFitnessPal has moved several valuable features behind the Premium paywall, which has prompted many Australian users to reassess whether the paid tier delivers genuine value for their fitness journey. If you have subscribed to Premium and now find the service no longer meets your needs, you have every right to cancel. Your first step is understanding where your subscription lives and how to access your cancellation controls.

The fractured subscription control problem

The most confusing aspect of MyFitnessPal cancellation is that your subscription is managed on the platform where you originally signed up, not within the app itself. If you subscribed via your iPhone using Apple's App Store, you manage your subscription through Apple. If you used Android, Google Play controls your subscription. If you signed up on the MyFitnessPal website, you cancel on the website. This fragmented system means many Australian users search for cancellation options inside the app, find nothing, and assume they must contact customer support. In reality, your cancellation controls are waiting on the original platform where you started.

How the free trial trap catches australian users

MyFitnessPal typically offers a 14-day free trial at signup. This trial automatically converts into a paid subscription unless you actively cancel before the trial period ends. This auto-renewal is legal under Australian Consumer Law, provided MyFitnessPal made the trial terms clear at the time of signup. However, the pattern is so common that thousands of Australian users wake up to an unexpected charge after forgetting to cancel during their trial period. Understanding this trap before it catches you is essential to avoiding unwanted charges.

MyFitnessPal pricing and billing in australia

Here is what MyFitnessPal Premium costs and how the billing cycle works.

The annual plan offers the best value if you commit to the full year. However, if you are unsure about your fitness goals or prefer flexibility, the monthly option gives you the ability to cancel more frequently without the larger upfront cost.

When auto-renewal charges typically hit your account

MyFitnessPal charges your payment method on the day your subscription renews. If you signed up on the 15th of the month, expect your next charge on the 15th of the following month (or year, depending on your plan). If you cancel after the charge has already been processed, you may be eligible for a refund under Australian Consumer Law. This is why knowing your renewal date matters: set a phone reminder 7 to 10 days before renewal so you can cancel in time if you decide to do so.

Should you cancel MyFitnessPal premium?

Before you initiate cancellation, honestly assess whether the Premium features align with your actual fitness routine.

Reasons to keep your MyFitnessPal premium subscription

Keep Premium if you rely on customised macronutrient targets for sport-specific nutrition planning, train seriously and need detailed performance tracking over weeks and months, or actively use the data export feature to share results with a qualified coach or dietitian. If you open the app multiple times per day and the ad-free experience materially improves your user experience, then Premium can deliver real value. Spread across 365 days, the annual fee of A$129.99 costs less than 36 cents per day, which may represent reasonable value for committed fitness users in Australia.

Reasons to cancel your MyFitnessPal premium subscription

Cancel if you primarily use MyFitnessPal to log daily calories and rarely engage with advanced features like custom macros or data export. The free tier covers basic food logging, fundamental macro tracking and exercise logging, which may be all you genuinely need. If you have moved to a different fitness app, use a personal trainer or dietitian who tracks your nutrition separately, or simply find yourself opening the app fewer than twice per week, Premium no longer justifies the annual cost. Similarly, if you are working toward a specific short-term fitness goal and no longer need the app after reaching that goal, cancelling makes financial sense. Tocancel recommends you evaluate whether you would pay for Premium if you had to decide today, from scratch. If the answer is no, cancel immediately.

How to cancel your MyFitnessPal premium subscription

Your cancellation method depends on which platform hosts your subscription. Follow the steps for your specific device or account type below.

Cancel MyFitnessPal on iPhone using apple app store

If you subscribed via an iPhone or iPad, you manage your subscription through Apple's ecosystem.

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top of the screen.
3. Select Subscriptions.
4. Find MyFitnessPal in the list and tap it.
5. Tap Cancel Subscription.
6. Follow the prompts to confirm cancellation.
   • You may see an option to downgrade to a free trial or pause the subscription. Ignore this and proceed to full cancellation.
   • Apple will show you the date your access ends. Note this date.
7. You will receive a confirmation email from Apple within minutes.

Your subscription cancels at the end of your current billing period. You retain access to Premium features until that date, after which your account reverts to the free tier.

Cancel MyFitnessPal on android using google play

If you subscribed on an Android phone or tablet, Google Play manages your subscription.

1. Open the Google Play Store app.
2. Tap your profile icon in the top-right corner.
3. Select Manage subscriptions or Subscriptions (wording varies by device).
4. Find MyFitnessPal and tap it.
5. Tap Cancel subscription.
6. Select your reason for cancellation from the list provided (optional, but Tocancel recommends selecting one for feedback purposes).
7. Tap Cancel subscription again to confirm.
   • Google may offer you a discount or a pause option. Decline these and proceed to full cancellation.
   • Note the date shown for when your access ends.
8. Check your email for a confirmation from Google Play.

Your cancellation takes effect at the end of your current billing cycle. You keep using Premium features until that final date.

Cancel MyFitnessPal on the website

If you signed up directly on the MyFitnessPal website using a credit or debit card, you cancel through your MyFitnessPal account settings.

1. Visit the MyFitnessPal website and log in to your account.
2. Navigate to Settings or Account Settings (usually found by clicking your profile icon or name in the top menu).
3. Look for a Subscription, Premium or Billing section.
4. Find the option to manage or cancel your subscription.
5. Click Cancel Subscription or a similar button.
6. MyFitnessPal will ask you to confirm cancellation and may ask why you are leaving (optional to answer).
   • The system may offer a discounted renewal rate. Decline this if you intend to cancel.
   • Confirm the cancellation date shown on the screen.
7. You should receive a confirmation email from MyFitnessPal immediately.

Your subscription cancels at the end of your current billing period. You will have access to Premium until midnight on that final date.

What to do if you cannot find the cancellation option

If you have followed the steps above and cannot locate the cancellation button, contact MyFitnessPal support directly through their help centre at support.myfitnesspal.com or via the in-app support chat. Provide your account email address and explain that you want to cancel your Premium subscription. Support staff can process the cancellation manually. However, Tocancel strongly advises you to gather the following information before you contact support to speed up the process: your account email address, the platform where you subscribed (iPhone, Android or web), the date you started your subscription, and your current billing cycle date. Having these details ready ensures faster resolution.

What happens after you cancel MyFitnessPal

After you cancel, several things change in your account. Understanding this timeline helps you plan your transition.

Your access period and countdown to free tier

You retain full Premium access until the end of your current billing period. For example, if you cancel on the 10th of the month but your renewal date is the 25th, you keep Premium features until 11:59 pm on the 24th. On the 25th, your account automatically downgrades to the free tier. You lose access to custom macros, data export, ad-free browsing and other Premium-only features, but your food and exercise log remains intact. You can still view your historical data and access all free-tier features indefinitely.

Your data remains safe after cancellation

Cancelling your Premium subscription does not delete your account or your logged food and exercise data. Your entire history stays in MyFitnessPal under your free account. If you ever decide to resubscribe to Premium in the future, you can reactivate at any time and restore your full feature set. Your data is never at risk because of a cancellation.

You will receive marketing emails after cancellation

MyFitnessPal typically sends reminder emails after cancellation, often offering discounted Premium rates to encourage you to resubscribe. These are optional to accept. If you do not want to receive these emails, you can unsubscribe from the email footer or adjust your notification preferences in your account settings.

Refunds and what australian consumer law says

Your right to a refund depends on when you cancelled relative to when you were charged.

Refunds if you cancel before the charge processes

If you cancel before your renewal date and before MyFitnessPal has charged your payment method, you owe nothing further. Your subscription simply ends, and no new charge occurs. This is the ideal scenario and applies to most users who cancel proactively.

Refunds if you are charged after requesting cancellation

If MyFitnessPal charges your account despite you submitting a valid cancellation request, you are entitled to a refund under Australian Consumer Law. The Australian Consumer Law (part of the Competition and Consumer Act 2010) protects you against misleading or unconscionable conduct in relation to billing. If you can show you cancelled but were still charged, the Australian Competition and Consumer Commission (ACCC) and your state-based fair trading office support your right to recover that money. Tocancel recommends you take the following steps: first, contact MyFitnessPal support with a screenshot of your cancellation confirmation and the charge on your bank statement; second, request a refund clearly; third, if MyFitnessPal refuses, escalate to the ACCC or your state's fair trading authority (such as Fair Work Ombudsman in your state).

Refunds during the free trial period

If you cancel during the 14-day free trial and are charged by mistake, you are entitled to a refund. Contact your payment provider (your bank, Apple or Google) and initiate a dispute or chargeback. Your payment provider can reverse the charge within a set timeframe. Simultaneously, contact MyFitnessPal support with your cancellation confirmation. Most cases are resolved within 5 to 10 business days.

Your legal position under australian consumer law

Under the Australian Consumer Law, you have the right to cancel a subscription within 14 days if you were not given clear information about the auto-renewal terms at signup, or if the cancellation method was deliberately made difficult to find. If MyFitnessPal made the trial and auto-renewal terms clear and gave you a straightforward cancellation method, your legal right to a refund after the 14-day cooling-off period is limited. However, if you can prove MyFitnessPal breached its own cancellation procedure or made cancellation unreasonably difficult, you have grounds to request a refund and to report the company to the ACCC. Tocancel helps thousands of Australian consumers understand and assert these rights every year.

Common cancellation mistakes to avoid

It is frustrating to attempt a cancellation, only to discover you did not complete it correctly. Here are the pitfalls that catch the most users.

Mistake 1: cancelling in the app instead of on the original platform

Many users open the MyFitnessPal app, search for a cancellation option, find nothing, and assume they need to contact support. In reality, the app has no built-in cancellation feature because MyFitnessPal does not control your subscription on iOS or Android. You must exit the app and manage your subscription on Apple's Settings, Google Play or the MyFitnessPal website. If you cancel only within the app (deleting it, for example), your subscription continues and you are charged at renewal.

Mistake 2: assuming a password change or account deletion cancels your subscription

Changing your MyFitnessPal password or even deleting your account does not automatically cancel your subscription. Your subscription is tied to your payment method, not your account status. You must follow the platform-specific cancellation steps outlined above. Tocancel has assisted users who deleted their accounts and were shocked to be charged weeks later.

Mistake 3: not confirming your cancellation in writing

Always take a screenshot of your cancellation confirmation screen before you close the browser or app. This screenshot serves as proof if MyFitnessPal charges you after you cancelled. Keep your cancellation confirmation email from Apple, Google or MyFitnessPal. If a dispute arises later, you have documentary evidence of the exact date and time you cancelled.

Mistake 4: cancelling too close to your renewal date

If your renewal date is tomorrow and you cancel today, the system may still process a charge because the renewal is queued. Once charged, you are entitled to a refund, but it is simpler to cancel 5 to 7 days before renewal to ensure the charge does not process at all. Check your renewal date in your account settings and set a phone reminder at least one week beforehand.

Mistake 5: ignoring re-subscription offers

After you cancel, MyFitnessPal sends promotional emails offering discounted Premium rates or free trial extensions. Clicking these links or replying to these emails can accidentally re-activate your subscription. Delete these emails or unsubscribe from the mailing list to prevent accidental reactivation.

Checklist for successful cancellation

Use this checklist to ensure your cancellation is complete and you avoid future charges.

What australian users are saying about MyFitnessPal cancellation

Australian reviews and user feedback highlight both the app's value and the frustration users face at cancellation.

Why users praise MyFitnessPal premium

Committed fitness enthusiasts in Australia report that MyFitnessPal's nutrient database is comprehensive and accurate, the macro-tracking features help them hit specific protein or carbohydrate targets, and the data export capability is valuable for anyone working with a dietitian. Users also appreciate the ad-free experience after paying for Premium. For serious athletes, the investment is often worth it.

Why users cancel MyFitnessPal premium

The most common reasons Australians cancel include: the free tier now covers enough features for casual tracking; users switch to competing apps like Cronometer, Lose It or MyNetDiary; the annual cost feels too high relative to how often they use it; and users find they no longer need food logging after achieving their initial fitness goal. Many users also report frustration at finding the cancellation process confusing, which creates a poor final impression even if the app itself was helpful.

Alternative fitness and nutrition tracking apps for australia

If you are cancelling because MyFitnessPal no longer meets your needs, you have several alternatives to consider.

Each alternative offers a free tier, so you can test them before committing to a paid plan. Tocancel recommends downloading at least two alternatives and comparing their food database and user interface against MyFitnessPal before you fully commit to a switch.

When to contact customer support and what to expect

If you follow the platform-specific steps above, you should not need to contact support. However, if you encounter technical errors, cannot locate the cancellation button or need manual assistance, reach out.

How to contact MyFitnessPal support

Visit support.myfitnesspal.com and submit a help request through the contact form. You can also access in-app chat support from the app menu. Response times vary, but MyFitnessPal typically replies within 24 to 48 hours. Provide your account email, the platform where you subscribed and your renewal date. Request cancellation clearly and ask for a confirmation email once it is processed.

If MyFitnessPal refuses to cancel your subscription

If MyFitnessPal support refuses to process your cancellation or ignores your request, you have escalation options. First, contact your bank or payment provider and initiate a dispute or chargeback for any charges after your cancellation request. Second, lodge a complaint with the ACCC (Australian Competition and Consumer Commission) at accc.gov.au or contact your state's fair trading office. Tocancel has supported many Australian consumers in successfully escalating complaints to the ACCC and recovering refunds for unauthorised charges.

Final steps and your next action

Cancelling your MyFitnessPal Premium subscription is straightforward once you understand which platform controls your account. You have the right to cancel at any time, and your data remains safe even after you downgrade to the free tier. If you are charged after cancelling, Australian Consumer Law protects your right to a refund. Tocancel recommends you take action today: identify your subscription platform, follow the relevant cancellation steps, screenshot your confirmation, and set a phone reminder to verify your cancellation is complete one week after your renewal date. If complications arise, remember that the ACCC and your state's fair trading authority exist to support you. Tocancel has helped thousands of Australian consumers navigate subscription cancellations successfully, and we are here to provide clear, rights-based guidance whenever you need it. You can regain control of your fitness journey and your wallet by taking action now.

Need help with other subscription cancellations? Visit Tocancel.com for guides on cancelling hundreds of Australian services, from streaming apps to gym memberships and insurance policies.