Cancel Dofasting: The Right Way

How to cancel Dofasting and stop automatic charges in india

What is Dofasting and why you might want to leave

Dofasting is a subscription-based wellness app that delivers personalised intermittent fasting plans, daily tracking tools, and one-to-one coaching support to help you manage your weight and improve your health. The service combines digital content inside the app with optional physical supplements that ship separately, and both renew automatically until you actively cancel.

Many users find the app no longer fits their lifestyle, prefer free fasting alternatives, experience unexpected charges, or simply want to refocus their health journey. Whatever your reason, Tocancel is here to guide you through cancelling Dofasting efficiently and protecting your wallet.

When you should cancel immediately

Cancel straight away if you notice charges you did not authorise, if the app stopped working on your device, or if you realise you have been charged after attempting to cancel. Document every charge and cancellation attempt before reaching out to support, as this evidence strengthens your case if you need a refund.

Common reasons users cancel Dofasting

Users cancel for many legitimate reasons: the app interface does not suit their needs, they discover free fasting resources online, charges appear on their card without clear consent, or their health priorities have shifted. You have the absolute right to cancel for any reason, at any time, and Tocancel recommends you act quickly to avoid further charges.

Your consumer rights under indian law

Your rights as a subscriber in India are protected by the Consumer Protection Act, 2019, which gives you the power to demand refunds, cancel recurring charges, and hold companies accountable for misleading claims or hidden fees.

What the consumer protection act says about subscriptions

The Consumer Protection Act requires all subscription services to make cancellation "easy and hassle-free." This means Dofasting must offer you a cancellation method that is equally simple as the sign-up process. If cancellation is buried in settings, hidden behind multiple clicks, or requires you to email customer service without a clear response, that practice likely violates Indian consumer law.

Your legal position is clear: you have the right to cancel without jumping through unnecessary hoops. If Dofasting makes cancellation deliberately difficult, you can escalate your complaint to the Central Consumer Protection Authority (CCPA) and request compensation for wrongful charges.

Additionally, if you were charged without clear prior consent, or if the company failed to send you a reminder before auto-renewal, you have grounds to dispute the charge with your payment provider or escalate to the CCPA.

Refunds and the 14-day rule

Under the Consumer Protection (E-Commerce) Rules, 2020, you may be entitled to cancel and receive a refund within 14 days of purchase, provided the product was not consumed or opened. For digital services like Dofasting, this window is shorter; some courts have ruled that digital access counts as "consumed" immediately. However, supplements that arrive unopened remain eligible for return and refund within 14 days.

Keep all receipts, proof of purchase, and screenshots of charges, because these documents are your leverage if Dofasting refuses a legitimate refund claim. Tocancel advises photographing or screenshotting every communication and transaction date to build a strong case.

How to cancel Dofasting on web and in-app

You can cancel your Dofasting subscription through three separate routes: the web account dashboard, Apple App Store, or Google Play. Each platform handles cancellation differently, so follow the method that matches how you subscribed.

Cancel via Dofasting web account

1. Visit the Dofasting login page and sign in with your email and password.
   • If you have forgotten your password, use the "Forgot Password" link to reset it before proceeding.
2. Navigate to your account settings, usually found in the top-right menu or under "Profile."
3. Locate the "Subscription," "Billing," or "Membership" tab.
4. Select "Cancel subscription" or "End membership."
   • Dofasting may ask you why you are cancelling; you can skip this question if you prefer not to answer.
5. Follow the confirmation prompts and note your cancellation date, which is when your automatic charges stop.
6. Save a screenshot of the cancellation confirmation page as proof for your records.

Critical step: Log back into your account 2-3 days later to verify that the subscription status shows as "cancelled" or "inactive." If it still appears active, contact Dofasting support immediately with your cancellation screenshot and the date you cancelled. This verification protects you from surprise charges.

Cancel via apple app store (iOS)

1. Open the Apple App Store app on your iPhone or iPad.
   • Tap the account icon (profile picture) in the top-right corner.
2. Select "Subscriptions" from the menu.
3. Find Dofasting in the list of active subscriptions and tap it.
4. Tap "Cancel Subscription" and confirm your choice.
   • Apple will show your cancellation date and refund eligibility status.
5. Save a screenshot of the cancellation confirmation from Apple as proof.

When you cancel through the App Store, your subscription ends at the next billing date. You will retain access to the app until that date, and Apple will send you a confirmation email. Tocancel recommends checking your email for this confirmation within 24 hours to confirm the cancellation was processed.

Cancel via google play store (Android)

1. Open the Google Play Store app on your Android device.
2. Tap the profile icon in the top-right corner.
3. Select "Subscriptions" from the dropdown menu.
4. Find Dofasting in your active subscriptions and tap it.
5. Tap "Cancel Subscription" and follow the confirmation steps.
   • Google Play will display your cancellation effective date and any refund status.
6. Take a screenshot of the cancellation confirmation page for your records.

Google Play processes cancellations within 24-48 hours, and your access to Dofasting will end on the cancellation date shown on screen. You will receive a confirmation email from Google; verify this email has arrived to confirm the cancellation is complete.

What to do immediately after you cancel

Cancelling is only half the battle; what you do in the days after matters just as much.

Verify your cancellation was processed

Within 24 hours of cancelling, log back into your Dofasting account or check your subscription status in the App Store or Google Play. The subscription must show as "cancelled," "inactive," or "pending cancellation." If it still shows as active, contact Dofasting support immediately and provide your cancellation screenshot as proof.

Monitor your payment method

Check your credit card, debit card, or bank account statements daily for 7-10 days after cancellation. If you see any charges from Dofasting after your cancellation date, document them immediately and escalate to your bank. Many banks allow you to dispute unauthorised charges within 30 days, and Tocancel recommends filing a dispute as soon as you spot a wrongful charge.

Request your refund if applicable

If you cancelled within 14 days of your original purchase and you have not consumed the digital content or opened supplements, contact Dofasting support and request a refund. Reference the Consumer Protection (E-Commerce) Rules, 2020 in your message; this shows you know your rights and encourages the company to respond professionally.

How to claim a refund from Dofasting

If Dofasting charged you after your cancellation date or you are within the 14-day refund window, you have several paths to reclaim your money.

Request a refund directly from Dofasting

1. Gather all evidence: screenshots of charges, cancellation confirmation, and any email communication with Dofasting.
2. Draft a clear email to Dofasting support (use the email address listed on their website or within the app) stating:
   • Your subscription dates and amounts charged.
   • The date you cancelled (with screenshot proof).
   • Any charges that appeared after cancellation, or your claim under the 14-day refund rule.
   • Your bank account or original payment method for the refund.
3. Request a refund within 7 business days and ask for written confirmation of the refund amount and processing date.
4. Save a copy of your email and any reply you receive.

Dofasting is legally required to respond to refund requests within 30 days under Indian consumer protection rules. If they ignore you, escalate to the next step.

Dispute the charge with your payment provider

If Dofasting does not refund you within 30 days, contact your bank or credit card company and dispute the charge as unauthorised or fraudulent. Provide your cancellation screenshot and all communication with Dofasting as evidence. Most banks reverse charges within 10-15 business days if you have clear proof that you cancelled.

File a complaint with the central consumer protection authority

If your bank dispute fails or you want to pursue legal action, file a complaint with the Central Consumer Protection Authority (CCPA) or your local State Consumer Protection Authority. Tocancel recommends using the online complaint portal at consumerhelpline.gov.in or visiting your nearest consumer court in person. Include all your evidence, the amount owed, and a clear statement of how Dofasting violated your rights under the Consumer Protection Act, 2019.

Pricing and subscription tiers

Understanding what you are paying for helps clarify your refund rights and what to cancel.

Note: Prices and tiers may vary by region and promotional offers. Always check your receipt or account page to confirm your exact subscription details before cancelling. Tocancel advises taking a screenshot of your current subscription status to prove what you were charged.

Common mistakes to avoid when cancelling

Cancelling Dofasting is straightforward, but small mistakes can delay your cancellation or lose your refund eligibility.

Not screenshotting your cancellation confirmation

This is the most common and costly mistake. Without a screenshot showing the cancellation date and confirmation, you have no proof if Dofasting charges you again or denies they received your cancellation request. Take screenshots immediately after you see the "Subscription cancelled" message, and keep them safely stored.

Assuming the app will vanish from your phone

Cancelling your subscription does not automatically delete the app from your device. You must manually uninstall it if you want to remove it. Many users mistake this for a failed cancellation. After you cancel via web or app store, the subscription ends but the app icon remains; this is normal.

Cancelling only via the app, not the web account

If you subscribed through the Dofasting website, cancelling only through the in-app menu may not cancel your web subscription, leaving you exposed to continued charges. Always cancel through the same channel where you subscribed. If you are unsure which method you used, cancel through all three methods (web, App Store, Google Play) to be absolutely certain.

Not checking your payment method for follow-up charges

Many users assume cancellation means no more charges will ever appear, but system delays or billing errors can cause charges 7-14 days after cancellation. Check your bank or card statements every few days for two weeks after cancelling to catch any mistakes early. Tocancel recommends setting a phone reminder to check your statements on days 3, 7, and 14 after cancellation.

Missing the 14-day refund window

If you want a full refund, you must request it within 14 days of purchase (for unopened supplements) or within a shorter window for digital services. After 14 days, most companies are not obligated to issue refunds under Indian law. Act quickly; do not wait more than a week to request your money back.

Comparing Dofasting to free and paid alternatives

Before you cancel, you may want to know what other options exist.

Many users find free alternatives sufficient for fasting tracking, while others value Dofasting's supplements and coaching. Your choice depends on your budget and whether you need physical products or just the app.

What happens after your cancellation is complete

Once your Dofasting cancellation is confirmed, here is your timeline and what to expect.

Immediate (within 24 hours)

Your subscription status changes to "cancelled" or "inactive" in your account dashboard. You retain access to the app until your billing date, after which you are locked out. You will receive a confirmation email from Dofasting or your payment provider (Apple, Google, your bank).

Short-term (3-7 days)

Your payment method should show no further charges from Dofasting. Check your statements daily during this period. If you requested a refund for charges made after your cancellation date, Dofasting should process it within this window or acknowledge your claim in writing.

Medium-term (7-30 days)

If you have not heard from Dofasting about your refund, send a follow-up email referencing your original request and the date you sent it. Include your order number and the amount owed. Most companies respond within 10 business days when you follow up formally. Tocancel advises being specific and professional in all written communication to maximise your chances of a successful resolution.

Long-term (30+ days)

If Dofasting still refuses to refund you or does not respond within 30 days, escalate to your bank's dispute process or file a complaint with the Central Consumer Protection Authority. You have strong grounds to escalate if the company has ignored your refund request or processed charges after your documented cancellation date.

Key steps to protect yourself: the tocancel cancellation checklist

Follow this checklist to ensure your cancellation is bulletproof and your refund is secure.

• I have logged into my Dofasting account and noted my subscription dates and amounts paid.
• I have identified which platform I subscribed through (web, Apple, Google Play) and will cancel through that same channel.
• I have cancelled my subscription and taken a screenshot of the cancellation confirmation with the date and cancellation effective date visible.
• I have verified my subscription status 2-3 days later and confirmed it shows as "cancelled" or "inactive."
• I have checked my bank statement, credit card, or payment app for any charges from Dofasting within 7 days of cancellation.
• If I am within 14 days of purchase and have unopened supplements, I have requested a refund in writing with all screenshots attached.
• I have saved all emails, screenshots, and transaction records in a safe folder on my device or cloud storage.
• If Dofasting does not refund me or respond within 30 days, I will file a dispute with my bank or a complaint with the Central Consumer Protection Authority.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and reclaim refunds by following systematic steps exactly like these. Do not skip any of these steps, as each one builds your legal case if a dispute arises.

Contact information for Dofasting support and refunds

If you need to escalate your cancellation or refund request, use the following contact methods.

Dofasting customer support

The primary registered address for Dofasting's parent company, UAB Fasting Solutions, is:

UAB Fasting Solutions
[Registered office address on file with Indian business registry]

For urgent cancellation and refund queries, contact Dofasting through:

• In-app support: Open the app, navigate to "Help" or "Support," and submit your cancellation concern directly.
• Email: Check your original account confirmation email or the Dofasting website footer for the official support email address.
• Online form: Many subscription apps offer a contact form on their website; submit your request and request a response within 7 days.

Always request written confirmation of your cancellation and any refund. Do not rely on phone calls or verbal promises; email and in-app messages create a record that protects you legally.

Escalation authorities in india

If Dofasting does not respond or refuses your legitimate refund request, escalate to:

• Central Consumer Protection Authority (CCPA): File a complaint at consumerhelpline.gov.in or call 1800-11-4000 (toll-free).
• State Consumer Protection Authority: Visit your state's consumer affairs department website or the district consumer court nearest to you.
• Your bank or card issuer: Dispute the charge directly if the company will not refund you within 30 days.

Tocancel recommends gathering all your evidence (screenshots, emails, charge statements) before contacting these authorities, as a well-documented case significantly increases your chances of success.

Your right to cancel and why it matters

Cancelling a subscription is not just a convenience; it is a consumer right enshrined in Indian law.

The Consumer Protection Act, 2019, explicitly protects you from hidden charges, complex cancellation processes, and misleading billing. When you sign up for Dofasting, the law assumes the company will make it equally easy for you to cancel as it was to subscribe. If Dofasting makes cancellation deliberately difficult, buried in settings, or impossible without contacting support, that is a violation of your rights and grounds for regulatory action.

You also have the right to a refund for unopened supplements within 14 days, and you have the right to dispute any charge that appears after you have cancelled. These are not favours; they are legal safeguards.

Tocancel exists to ensure you know these rights and can exercise them confidently. Do not let a company keep your money or make cancellation harder than it should be. You have the law on your side, and Tocancel is here to guide you through every step of the cancellation process.

Take action today: If you have already decided to leave Dofasting, follow the step-by-step guide above for your platform (web, Apple, or Google Play), take screenshots, and verify your cancellation within 24 hours. If you have been charged incorrectly, document it immediately and request a refund in writing. Tocancel has helped thousands of consumers cancel subscriptions and reclaim refunds; you can too. Act now, protect your wallet, and take back control of your spending.