Cancel Breethe: The Right Way

How to cancel Breethe and stop auto-renewal charges in malaysia

What Breethe is and why you might want to cancel

Breethe is a subscription-based wellness app that delivers guided meditations, sleep stories, breathing exercises, hypnotherapy, and mindfulness content to users across Malaysia. The service operates on an automatic renewal model, meaning your subscription renews on your billing date unless you cancel beforehand. Understanding how Breethe works, where your money goes, and your cancellation rights is the first step toward taking control of your subscription.

Breethe's subscription model and how billing works

Breethe runs entirely on a subscription basis for premium access. New users receive a 14-day free trial that converts automatically into a paid plan unless you cancel within that trial window. The platform does not offer one-time purchases for most content-once your trial ends, you either maintain a paid subscription or lose access to premium features.

This auto-renewal model is the critical point. Your subscription renews on the same date every month or year, depending on your plan, and the charge appears automatically to your payment method. Many Malaysian users do not realise this happens because the confirmation email arrives quietly, or the charge appears on their bank or credit card statement before they notice. Tocancel your Breethe subscription before the renewal date is your responsibility, not Breethe's-this is stated in their terms of service.

What premium access includes in Breethe

Breethe's premium tier unlocks the full content library: structured meditation programs, sleep stories narrated by professional voice actors, AI-powered coaching, hypnotherapy sessions, and the ability to download content for offline listening. The free version exists but offers limited content-typically a small selection of meditations and no access to premium sleep programs or coaching.

For many users, the appeal lies in the sleep and stress-relief programs, especially if you struggle with insomnia or anxiety. However, if you find yourself using only the free features after your trial, or if the subscription no longer fits your needs or budget, cancelling before your renewal date is straightforward once you know where to go.

Your consumer rights and malaysia's protection laws

As a consumer in Malaysia, you are protected under the Consumer Protection Act 1999, which governs unfair contract terms, misleading advertising, and the right to cancel digital services. This law applies to Breethe subscriptions even though the company operates from outside Malaysia.

Your legal position as a malaysian Breethe subscriber

The Consumer Protection Act 1999 gives you the right to cancel a distance contract (including digital subscriptions) within 14 days of purchase, provided you notify the company in writing and return or delete any content supplied. This applies if Breethe did not make clear, before you agreed to pay, that the subscription would renew automatically.

In practice, this means: if you were not warned clearly that your free trial would convert to a paid plan, or if Breethe's cancellation process was deliberately hidden or made unreasonably difficult, you may have grounds to request a refund under the Consumer Protection Act 1999. The Ministry of Domestic Trade and Cost of Living (KPDNHEP) enforces this law and investigates complaints.

Additionally, if you cancel your subscription and Breethe refuses to stop the renewal charge, you can escalate your complaint to KPDNHEP or request a chargeback through your bank or payment provider. Tocancel unfairly or to face hidden renewal charges is a breach of your consumer rights, and Malaysia's authorities take this seriously.

Your right to cancel at any time

Unlike some services that lock you into a contract, Breethe allows you to cancel your subscription at any point. You do not need a reason, and you do not need to wait for a specific notice period. However, you are responsible for cancelling before your next billing date if you want to avoid being charged again.

If you cancel after the charge has already been made, you may still request a refund if you have not used the service significantly, or if you cancel within a few days of being charged. Tocancel promptly and request a refund in writing gives you the strongest case if you believe the charge was unfair or the renewal was not clearly disclosed.

Breethe pricing and current subscription plans in malaysia

Before you decide to cancel, it helps to see exactly what you are paying for and what alternatives exist. Below are the current Breethe subscription tiers in Malaysian Ringgit, though prices may vary slightly in-app or change without notice.

The lifetime plan never renews, so if you are a long-term user, it may be more economical than monthly payments. However, if you are unsure whether Breethe suits you, the monthly plan gives you flexibility. Save a screenshot of your current plan and renewal date before you cancel-this is proof of what you were paying, which helps if you need to dispute a charge later.

How to cancel Breethe without getting charged again

Your cancellation method depends on where you signed up: directly on Breethe's website, through Apple's App Store, or through Google Play. Tocancel, you must go to the platform where you subscribed, not just delete the app or email support alone. Follow the method that matches your subscription source.

Cancel Breethe through the website or your account

If you subscribed directly on Breethe's website using a credit card, debit card, or PayPal, you cancel through your online account. This is the most direct route and gives you immediate confirmation.

1. Go to the Breethe website and log in with your email and password.
2. Navigate to Account Settings or Subscription Settings (usually under Profile or My Account).
3. Select the option to "Cancel subscription" or "Manage billing"-look for red or warning-coloured buttons that indicate cancellation.
4. Confirm that you want to cancel. Breethe may ask you why you are leaving (optional feedback).
5. You should receive an immediate confirmation message on screen and a confirmation email within minutes.
6. Save or screenshot both the on-screen confirmation and the email for your records.

If the cancel button does not appear or the page is unclear, contact Breethe's support team directly at the email address provided in your account or in the app's Help section. Write to them with your account email, current plan type, and next renewal date, and request written confirmation of cancellation. Tocancel via email creates a paper trail that protects you if the company claims the cancellation never went through.

Cancel Breethe on apple app store (iPhone, iPad, mac)

If you subscribed on an Apple device, your subscription is managed by Apple, not Breethe directly. You must cancel through your Apple ID settings, or Apple will continue to charge you on your renewal date.

1. Open the Settings app on your iPhone, iPad, or Mac.
2. Tap or click your name at the top to go to your Apple ID profile.
3. Select Subscriptions.
4. Find Breethe in the list and tap or click on it.
5. Select "Cancel Subscription" (or "Delete" on older iOS versions).
6. Confirm the cancellation when prompted. Apple will show you when your access ends (usually immediately, with the remaining balance of your paid period preserved).
7. You should receive a confirmation email from Apple within moments.

Do not simply delete the Breethe app-that does not cancel your subscription. Only the Settings cancellation stops the renewal charge. If you cancel mid-cycle, you keep access until the end of your current billing period, then lose access when the period ends. Screenshot the confirmation for your records.

Cancel Breethe on google play (Android)

If you subscribed on an Android phone or tablet, Google Play manages your subscription. Cancelling through the Breethe app alone will not work; you must go through Google Play's subscription management page.

1. Open the Google Play Store app on your Android device.
2. Tap your profile icon in the top-right corner.
3. Select Payments and subscriptions, then Subscriptions.
4. Find and tap Breethe.
5. Tap Cancel subscription.
6. Follow the prompts and confirm cancellation. Google will ask you for feedback (optional).
7. You should see a confirmation message on screen and receive an email from Google.

Like Apple, deleting the app does not cancel your subscription on Google Play. Only the in-app cancellation through Google Play stops the automatic charges. Your access typically remains active until the end of your current billing cycle, after which Breethe closes your account.

What happens after you cancel Breethe

Once you successfully cancel, Breethe will stop charging you on your next renewal date. However, several things happen that you should understand to avoid confusion.

Your access after cancellation

When you cancel, your premium access does not cut off immediately-you keep using Breethe at the same level until the end of your current billing cycle. For example, if you cancel on the 15th of a month and your renewal date is the 20th, you can still use premium features until the 20th. On the 21st, your account reverts to free-tier access only.

This is important: if you cancel mid-cycle, you are not refunded the unused portion. You paid for a month (or year), and you keep access for the full period even after cancellation. Some users find this unfair, but it is Breethe's standard policy. If you believe you deserve a refund because you cancelled very soon after purchase or after the trial ended, you can request one from support-Tocancel and request a refund are two separate actions.

Confirming cancellation and checking your account

After cancelling, log back into your account within 24 hours and verify that your subscription status has changed to "Cancelled" or "Inactive." If it still shows as "Active" or displays a renewal date, the cancellation did not process. Contact support immediately with your confirmation email and ask them to manually cancel the subscription.

You can also check your payment method (credit card, Apple ID, Google Play, or PayPal) to confirm that no future charges are scheduled. Many users feel reassured once they see that the recurring charge has been removed from their payment method's settings.

Refunds and disputing unauthorized charges

Breethe's standard refund policy does not include refunds for cancelled subscriptions once the billing cycle has started. However, you may be entitled to a refund if specific conditions are met.

When you can request a refund

You have grounds to request a refund if:

• You were not clearly informed that the free trial would convert to a paid plan, or the trial period was extended without your knowledge.
• You cancelled within 14 days of your first paid charge, as permitted under the Consumer Protection Act 1999 for distance contracts.
• You were charged multiple times by error (for example, both Apple and Breethe charged you, or two consecutive charges appeared within days).
• Breethe refused to process your cancellation despite your request, and you were charged again.

To request a refund, email Breethe's support team (or Apple/Google, depending on where you subscribed) with your account email, invoice number, payment date, and the amount charged. Explain why you believe the charge was unfair and reference the Consumer Protection Act 1999 if applicable. Keep copies of all emails and payment receipts. Tocancel should stop future charges, but a refund request addresses past charges.

Disputing the charge with your bank

If Breethe does not refund you within 14 days, or if you were charged after you cancelled, you can dispute the charge with your bank or credit card issuer. Contact your bank's customer service, provide evidence of your cancellation (screenshot, email confirmation), and request a chargeback or reversal. Banks take unauthorised recurring charges seriously and often reverse them within 7 to 10 business days.

This is your nuclear option if Breethe ignores your refund request. Tocancel your subscription prevents future charges, but a chargeback recovers past ones. Never chargeback without first attempting to resolve the issue with Breethe and your bank's customer service, as chargebacks can result in your account being locked or flagged for fraud.

Common mistakes that trap malaysian Breethe users

Many users struggle to cancel because they make one of these preventable errors. Learning what goes wrong helps you avoid the same trap.

Mistake 1: deleting the app instead of cancelling the subscription

This is the most common error. Deleting the Breethe app from your phone does not cancel your subscription. The app is just a window into your account; your subscription is managed by Breethe's servers or by Apple/Google. Deleting the app leaves your subscription active, and you are charged on your renewal date.

To cancel properly, you must go into your account settings (or Apple/Google settings) and select the explicit cancellation option. Only then does the renewal stop.

Mistake 2: not knowing where you subscribed

Some users subscribe on their web browser without realising, and later look for a cancellation option in the app (where it does not exist because the app is not linked to their web account). Others subscribe on App Store but expect an in-app cancellation button. Confusion about your subscription source delays cancellation and sometimes leads to missed deadlines.

Before you cancel, log into the Breethe website and check if you have an active account there. If you do, that is your subscription source for website-based cancellation. If not, your subscription is through App Store or Google Play. Knowing this saves time and prevents wasted effort.

Mistake 3: missing the 14-day trial deadline

Breethe's free trial converts to a paid plan automatically on day 15. If you cancel on day 16, you are still charged for the first month. To avoid this, cancel during the free trial period itself-ideally by day 13 or 14-so the conversion never happens. If you forget and are charged, email support and request a refund of the first charge, citing the Consumer Protection Act 1999's 14-day cooling-off period.

Mistake 4: ignoring confirmation emails

After cancelling, you must receive a confirmation email from Breethe (or Apple/Google). If you do not get one within 30 minutes, the cancellation likely failed. Check your spam or promotions folder, and if the email is not there, contact support. Some users assume cancellation worked without checking, and only realise the mistake when they see the next charge on their bank statement.

Pricing comparison and whether to cancel or keep Breethe

Before you cancel, consider whether the cost truly justifies cancellation, or whether you might use Breethe more if you gave it time. The table below shows how Breethe compares in cost to similar wellness apps, helping you decide.

Breethe is roughly mid-range in price. If cost is your main reason for cancelling, you might save a few ringgit by switching to Calm or Headspace. However, if Breethe's specific content (sleep stories, hypnotherapy) works best for you, staying may be worth the small premium. Only you know your actual usage. If you have not opened the app in weeks, cancelling is the right move-Tocancel rather than pay for an unused subscription.

Checklist before you cancel Breethe

Use this checklist to ensure you are ready to cancel and have all the information you need to dispute any future unexpected charges.

• Log into your Breethe account and note your current subscription type (monthly, annual, or lifetime).
• Take a screenshot of your account dashboard showing your plan name, price, and next renewal date.
• Identify where you subscribed: website, Apple App Store, or Google Play.
• Check your email for the original receipt or confirmation of your first paid charge (useful for 14-day refund claims).
• Save your bank statement or payment card statement showing the recurring Breethe charges.
• Decide which cancellation method applies to you (website, App Store, or Google Play).
• Cancel at least 24 hours before your renewal date, or as soon as possible if you have already been charged unexpectedly.
• Verify cancellation within 24 hours by logging back in and confirming the status shows "Cancelled" or "Inactive".
• Save the cancellation confirmation email sent by Breethe, Apple, or Google.
• Monitor your bank statement for the next 30 days to confirm no further Breethe charges appear.

Contact details and escalation

If Breethe refuses to cancel your subscription, ignores your cancellation request, or continues charging you after you cancel, you have legal remedies. Below are the contact points and escalation authorities in Malaysia.

Breethe's support channels

Before escalating to a government agency, try contacting Breethe directly through:

• Email: [email protected] (for account and billing issues)
• In-app Help: Go to the app's Help or Settings section; this usually links to their support portal.
• Website Help: Visit Breethe's official website and look for a Contact or FAQ section; search for "cancel subscription" or "account settings".

When emailing support, include your account email, subscription plan details, current renewal date, and a clear statement: "Please cancel my subscription immediately and confirm by email." Keep copies of every email and response.

Escalate to malaysia's consumer protection authority

If Breethe does not respond within 14 days or refuses to cancel, file a complaint with the Ministry of Domestic Trade and Cost of Living (KPDNHEP). This agency enforces the Consumer Protection Act 1999 and investigates unfair billing, misleading renewal practices, and refund disputes.

• KPDNHEP Online Portal: www.kpdnhep.gov.my
• Email: Consult the KPDNHEP website for the correct complaint submission address.
• Phone: Contact your nearest KPDNHEP office; numbers are listed on their website.

Your complaint should include your account details, proof of cancellation requests, payment receipts, and evidence that Breethe refused to cancel. KPDNHEP has the power to order refunds and impose penalties on companies that breach the Consumer Protection Act 1999.

Dispute the charge with your payment provider

As a final resort, contact your bank, credit card issuer, or PayPal and request a chargeback or dispute. Provide proof of your cancellation request and evidence that the charge was unauthorised. Your bank will investigate and typically reverses the charge within 7 to 10 business days if your claim is valid.

Chargebacks should be used only after you have exhausted Breethe's support and KPDNHEP's mediation, as they can result in your account being permanently suspended.

Key takeaway: take action now with tocancel

Cancelling Breethe is simple once you know where to go and what rights protect you as a Malaysian consumer. Whether you subscribed on the website, Apple App Store, or Google Play, the cancellation process takes fewer than 5 minutes. Your responsibility is to cancel before your renewal date; Breethe's responsibility is to honour that cancellation and stop charging you.

If you are ready to cancel, go directly to your subscription source and press the cancel button today. If you have already been charged unfairly or if Breethe refuses to stop a renewal charge, the Consumer Protection Act 1999 and KPDNHEP are on your side. Do not accept hidden charges or ignored cancellation requests-you have the power to fix this.

For step-by-step guidance, complaint templates, and real-time assistance with digital subscriptions in Malaysia, Tocancel has helped thousands of consumers cancel their unwanted services and recover unfair charges. Visit Tocancel (tocancel.com) to access free tools, complaint letters, and expert advice tailored to Malaysian consumer law. Tocancel empowers you to take back control of your recurring payments and your right to cancel, whenever and wherever you choose.