Cancel Pressed Juicery: Step-by-Step Guide

How to cancel Pressed Juicery in malaysia and protect your membership refund

What Pressed Juicery is and how it works for malaysian customers

Pressed Juicery is a United States-based cold-pressed juice and wellness brand that offers VIP membership programmes tied to recurring billing. You pay a monthly or annual fee to access member pricing on juices, wellness shots, and plant-based products. The company operates primarily in the US, though some Malaysian customers subscribe through international shipping or US-based accounts.

If you hold an active membership with Pressed Juicery, you are locked into a recurring payment cycle. This means charges will continue to hit your payment method on your billing date every month or year until you actively cancel. Understanding how your membership works is the first step toward protecting yourself, and that is where Tocancel comes in.

Pressed Juicery membership pricing and what you pay for

Pressed Juicery offers two main membership tiers. The Monthly VIP Membership costs USD 10.00 per month (approximately RM 47), while the Yearly VIP Membership costs USD 100.00 annually (approximately RM 472). These are not one-time purchases; they are recurring subscriptions that auto-renew unless you cancel before your next billing date.

Your membership fee gives you access to discounted retail pricing on all Pressed products, not a fixed quantity of juice. When you cancel your membership, your account drops back to standard retail pricing at the end of your current billing cycle. Any Pressed Cash balance (credit stored in your account) remains there unless you explicitly request a gift card transfer, but deleting your account entirely can result in losing unused points and credits.

Availability and support in malaysia

As of 2026, Pressed Juicery does not officially operate a Malaysia-based service or offer local customer support in Malaysian time zones. The company is headquartered in California, USA, and customer support operates on Pacific Time. You may experience delays when contacting Guest Services, especially if you are calling or emailing during Malaysian business hours.

Pressed Juicery customer support is available Monday to Friday, 6:00 AM to 7:00 PM PST or PDT, and Saturday to Sunday, 8:30 AM to 5:30 PM PST or PDT. You can reach them by phone at 888-445-8423 (toll-free in the US only) or by email at [email protected]. If you are in Malaysia and need assistance with cancellation, expect a response delay of 24 to 48 hours, depending on when you submit your request.

Your consumer rights when cancelling Pressed Juicery

As a consumer in Malaysia, you have rights under the Consumer Protection Act 1999, which covers unfair contract terms, misleading information, and unsafe goods or services. If Pressed Juicery charges you after you have cancelled, or fails to honour a cancellation request, you have legal remedies available to you.

Your legal position under malaysian consumer law

The Consumer Protection Act 1999 states that service providers must not use unfair or misleading practices when entering into or performing a contract with you. This means Pressed Juicery must make the cancellation process clear, honour cancellation requests within a reasonable timeframe, and refund any charges you dispute. If the company refuses to cancel your membership or continues to charge after you cancel, you have the right to lodge a complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDNKN).

Your legal position is strong. You do not need to accept continued charges after you have issued a clear, documented cancellation request. The burden falls on Pressed Juicery to prove that your cancellation was invalid or incomplete.

What to document before you cancel

Evidence is everything when disputing a billing charge. Before you take any cancellation action, gather and save the following documents. These will protect you if the company disputes your cancellation or if you need to escalate to KPDNKN.

• Screenshots of your active membership details (plan name, billing date, price).
• Copies of all billing emails and receipts showing the charged amount in RM or USD.
• Records of any communication with Pressed Juicery Guest Services (email confirmations, chat transcripts, call logs with date and time).
• A written record of your cancellation request with date, time, and method (email, phone, or account portal).
• Statements from your bank or credit card showing all charges from Pressed Juicery over the past 3 months.

Tocancel recommends saving this evidence in a single folder on your computer or cloud storage for easy access if you need to file a complaint with KPDNKN or dispute a charge with your bank.

How to cancel your Pressed Juicery membership

Pressed Juicery offers multiple cancellation routes depending on how you originally subscribed. Your cancellation method matters, because cancelling in the wrong place is one of the most common reasons why charges continue after customers think they have quit.

Cancel your Pressed Juicery account through the website

If you signed up for your membership directly on pressed.com, you must cancel through the same website account portal. This is the most direct and fastest route, and you will receive immediate confirmation.

1. Visit the Pressed Juicery website and log into your account with your email and password.
   • If you cannot remember your password, click "Forgot Password" and follow the reset email link.
   • Make sure you are on the correct account (especially if you have multiple email addresses).
2. Click on "My Account" in the top menu or account navigation section.
   • Look for tabs labelled "Account", "Membership", "Billing", or "Subscription Settings".
3. Find and click "View Membership" or "Manage Membership".
   • This section will display your current plan, next billing date, and membership status.
4. Click "Cancel Membership" or "End Subscription".
   • The system may ask you why you are cancelling. You do not need to provide a reason, but you can if you choose.
   • If a discount offer appears, decline it unless you genuinely want to stay.
5. Confirm the cancellation by clicking "Yes, cancel my membership" or similar text.
   • The system will immediately show a cancellation confirmation with your cancellation date.
   • Your current membership access continues until the end of your existing billing period (not cancelled immediately).
6. Take a screenshot of the confirmation page and save it as proof.
   • Check your email for a cancellation confirmation from Pressed Juicery within 24 hours.
   • If no email arrives within 24 hours, log back in to verify your membership status has changed to "Cancelled".

This method is instant, and you will see your membership status change to "Cancelled" or "Pending Cancellation" immediately after you confirm. You will continue to receive member pricing until your billing cycle ends, but you will not be charged again after that date.

Cancel if you subscribed through apple app store or google play

If you signed up for Pressed Juicery through an app on your iPhone, iPad, or Android phone, your subscription is managed by Apple or Google, not by Pressed Juicery directly. You must cancel through the app store where you subscribed.

For Apple users:

1. Open the Apple App Store and tap your profile icon in the bottom right corner.
   • This icon looks like a person inside a circle.
2. Tap "Subscriptions".
   • You will see a list of all your active subscriptions.
3. Find and tap "Pressed Juicery".
   • If you do not see it, scroll down or search for the app name.
4. Tap "Cancel Subscription" or "Edit".
   • A confirmation screen will appear.
5. Tap "Confirm" to complete the cancellation.
   • Apple will send you a cancellation confirmation email.

For Google Play users:

1. Open the Google Play Store app and tap your profile icon in the top right corner.
   • This is usually in the search bar area.
2. Tap "Payments and subscriptions", then "Subscriptions".
   • A list of all your active subscriptions will appear.
3. Find and tap "Pressed Juicery".
   • If you do not see it in the list, use the search function to find the app.
4. Tap "Cancel subscription".
   • You may see a retention offer. You can ignore this and proceed to cancel.
5. Confirm your cancellation by tapping "Yes, cancel" or "Confirm".
   • Google will email you a confirmation immediately.

Important: If you cancel through the app store, Pressed Juicery will not receive your cancellation request in real time. Allow 24 to 48 hours for the cancellation to sync to the company's billing system. Do not assume you are cancelled until you receive a confirmation email from Pressed Juicery or Apple / Google.

Cancel by contacting Pressed Juicery guest services

If you cannot cancel through the website or app store, or if you have already tried and the membership did not cancel, contact Guest Services directly by email or phone. This method is slower but provides documented evidence of your cancellation request.

1. Prepare a short, clear email or phone note with the following information:
   • Your full name and the email address on your Pressed Juicery account.
   • Your membership plan (Monthly VIP or Yearly VIP).
   • Your next billing date (from your account or most recent invoice).
   • A clear statement: "I request to cancel my Pressed Juicery membership effective immediately."
2. Send your cancellation request to [email protected] with the subject line "Membership Cancellation Request".
   • Include all the information listed above in the body of your email.
   • Ask for written confirmation of your cancellation and the effective date.
   • Save a copy of your sent email as proof.
3. Wait for a response from Guest Services (usually 24 to 48 hours, but can take longer from Malaysia).
   • Do not assume silence means approval; Guest Services must send you a written confirmation.
4. Once you receive a cancellation confirmation email, save it and check your account one week later to confirm your membership status has changed.
   • Log in to verify the membership no longer appears as active.
   • If the status has not changed, reply to the confirmation email immediately asking for clarification.

Calling Guest Services (888-445-8423) is faster if you are in the US or have unlimited international calling, but email creates a permanent record of your request. Tocancel advises choosing email for cancellations because you will have proof of exactly what you requested and when.

What happens after you cancel your Pressed Juicery membership

Cancellation does not happen instantly. Your membership will continue to function with member pricing until the end of your current billing period, after which your account reverts to standard retail pricing and no further charges will be applied.

Your timeline after cancellation

Understanding what to expect helps you stay alert for billing errors or failed cancellations.

• Immediately after cancellation: Your membership status changes to "Cancelled" or "Pending Cancellation" in your account. You retain member pricing until your billing cycle ends.
• Up to your next billing date: No new charge will be applied if your cancellation was successful. Check your account 3 to 5 days before your original billing date to confirm no charge is pending.
• After your billing cycle ends: Your account automatically downgrades to standard retail pricing. Any Pressed Cash credit remains in your account but you cannot earn new rewards.
• 30 days after cancellation: If you are still being charged, contact Guest Services immediately and inform them your cancellation did not process. Keep all confirmation emails and request a refund of charges after your cancellation date.

Refunds and credit disputes

If Pressed Juicery charges you after you have successfully cancelled, you have the right to request a refund. The company should issue a refund within 7 to 14 business days of your request, depending on your bank or payment method.

To request a refund:

1. Send an email to [email protected] with "Refund Request" in the subject line.
   • Include the date of the unauthorized charge, the amount, your cancellation confirmation email, and your account email address.
   • Ask for a full refund to be issued within 7 days.
   • Keep a copy of this email.
2. If Guest Services does not respond within 5 business days, escalate to your bank or credit card issuer.
   • File a dispute or chargeback request directly with your bank.
   • Provide your bank with copies of your cancellation confirmation and the unauthorized charge.
3. If your bank does not resolve the dispute within 30 days, lodge a formal complaint with KPDNKN (Ministry of Domestic Trade and Consumer Affairs).
   • You can file a complaint online at www.kpdnkn.gov.my or visit a local KPDNKN office in your state.
   • Bring copies of all your documentation: cancellation confirmations, invoices, bank statements, and all email correspondence.

Tocancel has helped thousands of consumers recover unauthorized charges by escalating through their bank and then to KPDNKN when needed. Your documentation is your strongest tool in this process.

Common mistakes that keep your Pressed Juicery membership active

Many customers believe they have cancelled but find themselves charged again months later. These mistakes are avoidable if you know what to watch for.

Cancelling in the wrong place

The single biggest reason cancellations fail is cancelling through the wrong platform. If you subscribed on pressed.com but tried to cancel through the app, your membership will remain active on the website. If you subscribed through Apple but cancelled through your account dashboard, Apple will continue billing while Pressed Juicery remains unaware of your cancellation request.

Always cancel through the exact same platform where you subscribed. Check your original welcome email or payment confirmation to identify where your subscription started.

Not waiting for confirmation

Many customers assume that clicking "Cancel" means they are cancelled. In reality, Pressed Juicery requires explicit confirmation before processing your cancellation. If you do not see a confirmation page with a specific cancellation date, your request may not have gone through. Always save a screenshot and verify your account status 24 hours later.

Unused Pressed cash and account deletion

If you delete your Pressed Juicery account entirely (rather than just cancelling your membership), any remaining Pressed Cash or rewards points will be forfeited. If you have a balance, request a gift card transfer before you delete your account. Cancelling your membership and deleting your account are two different actions, and deleting your account does not automatically cancel your membership.

Not setting a reminder to verify cancellation

Pressed Juicery charges renew on your billing date. Set a phone reminder for 3 to 5 days before your next scheduled billing date to log in and confirm that no new charge is pending. This gives you time to escalate to Guest Services if something goes wrong.

Pricing comparison and membership value

Before you decide whether to cancel, consider the actual value of your membership compared to standard retail pricing.

The Yearly VIP membership saves you RM 92 per year compared to paying monthly (RM 564 annually for monthly membership versus RM 472 annually for yearly). However, you only break even if you purchase enough discounted products to save at least RM 472 to RM 564 per year. If you order fewer than 2 to 3 times per month, the standard pricing may be cheaper. Cancel if your purchase frequency has dropped below 2 orders per month on average.

Steps to cancel before making a final decision

Use this checklist to prepare for cancellation and avoid mistakes.

• Log into your Pressed Juicery account and take a screenshot of your membership details (plan name, billing date, remaining balance).
• Check where you originally subscribed: pressed.com, Apple App Store, Google Play, or email sign-up.
• Save all emails from Pressed Juicery, including welcome emails, invoices, and billing statements, in a single folder.
• Decide what to do with your Pressed Cash balance (spend it, request a gift card transfer, or let it expire).
• Choose your cancellation method: website account portal (fastest), app store (if applicable), or email to Guest Services (most documented).
• Complete your cancellation and take a screenshot of the confirmation.
• Set a phone reminder for 3 to 5 days before your next billing date to verify no charge is pending.
• Wait for a confirmation email from Pressed Juicery or your app store within 24 to 48 hours.
• Log back in 7 days after cancellation to confirm your membership status shows "Cancelled" and not "Active".
• If you are still charged after cancellation, email [email protected] immediately with your cancellation confirmation and request a refund.

Contact information for Pressed Juicery customer support

If you need to escalate your cancellation or dispute a charge, use these official contact methods.

If Pressed Juicery refuses to cancel or continues charging

If Guest Services refuses to process your cancellation or continues to charge you after you have submitted a clear cancellation request, you have escalation options available to you in Malaysia.

Dispute the charge with your bank

Contact your bank or credit card issuer immediately and file a dispute or chargeback request. Provide your bank with copies of your cancellation confirmation email and the unauthorized charges. Your bank can reverse the charge while an investigation takes place, and Pressed Juicery must respond to the dispute with evidence that the charge was authorized.

Lodge a complaint with KPDNKN

If your bank does not resolve the dispute within 30 days, you can file a formal consumer complaint with the Ministry of Domestic Trade and Consumer Affairs (KPDNKN). This is the official consumer protection authority in Malaysia and has power to investigate the company, order refunds, and levy penalties against unfair trading practices.

To file a complaint:

1. Visit www.kpdnkn.gov.my or contact your nearest KPDNKN office.
2. Provide your full name, contact details, and a clear description of the issue.
3. Attach copies of all evidence: cancellation confirmations, invoices, bank statements, and email correspondence with Pressed Juicery.
4. Request a formal investigation and remedy (refund or chargeback).
5. Allow 30 to 60 days for KPDNKN to investigate and contact you with findings.

KPDNKN has recovered thousands of ringgit for Malaysian consumers in cases involving unauthorized billing and refused cancellations. Your case is strong if you have documented evidence of your cancellation request and the continued charges.

Why you should use tocancel to guide your cancellation

Tocancel exists to help you understand your rights and take confident action when cancelling subscriptions. We provide step-by-step guides for hundreds of services, including Pressed Juicery, so you know exactly what to do and what to expect at every stage.

Many Malaysian consumers face barriers when cancelling international subscriptions: time zone differences, unclear support channels, and complex account systems designed to retain customers. Tocancel cuts through this confusion by translating company policies into plain action steps and connecting you with your consumer protection rights.

If you encounter problems during your cancellation, Tocancel provides guides on disputing charges, escalating to KPDNKN, and protecting your financial data. We also offer templates for cancellation emails and checklists to ensure you do not miss any critical step.

Tocancel has helped thousands of consumers cancel unwanted subscriptions and recover unauthorized charges. Whether you are dealing with Pressed Juicery or another service, our mission is to empower you with information, evidence, and clear next steps. Visit Tocancel today to access our full library of cancellation guides and consumer rights resources, and remember: you have the legal right to cancel any subscription. Take action with confidence.