Cancel Fabulous: The Right Way

How to cancel Fabulous in malaysia and stop unwanted charges

Understanding Fabulous and its auto-renewal trap

Fabulous is a habit-building and wellness app that operates on an auto-renewing subscription model, which means your payment renews automatically unless you actively cancel before your billing date arrives.

What Fabulous actually is

Fabulous sells guided routines, coaching content, mindfulness exercises, and productivity tools through a recurring subscription plan. The basic app download is free, but the Premium version-where most of the valuable content lives-sits behind a paywall that requires a paid subscription to unlock.

In practice, many Malaysian users sign up during a free trial, provide a bank card or payment method, and only later realise the subscription renews automatically unless they cancel in time. If you feel frustrated because the cancellation process is not obvious, Tocancel has found you are not alone. The company's terms state clearly: "All Fabulous subscriptions are automatically renewing" unless you stop the plan before the next billing date.

Fabulous pricing in malaysia

The main paid plan available to Malaysian subscribers is Fabulous Premium Annual Subscription at RM189 per year (approximately $39.99 USD). This is the standard recurring charge unless you cancel.

Free trials require a valid payment method upfront. Fabulous will charge your card automatically if you do not cancel at least 24 hours before the trial period ends. This conversion from trial to paid subscription is where many users discover they have been charged without clear warning.

Your consumer rights when cancelling Fabulous

What malaysian law says about auto-renewal and cancellation

Malaysia's Consumer Protection Act 1999 (CPA 1999) protects you when you enter into a distance contract-such as a digital subscription purchased online-with a seller. The law requires clear disclosure of all subscription terms before you pay, and it gives you the right to cancel within a reasonable timeframe without penalty.

Under the CPA 1999, unfair contract terms that lock you into auto-renewal without a clear, simple cancellation path may be considered unfair and therefore unenforceable. Your legal position is strong: you have the right to cancel a subscription, and the company must make cancellation as easy as signup.

If Fabulous makes cancellation deliberately difficult, charges you after you cancel, or does not honour your cancellation request, you can escalate your complaint to the Ministry of Domestic Trade and Cost of Living (KPDN) or file a claim with the Tribunal for Consumer Claims Malaysia for compensation up to RM25,000 (or RM50,000 if both parties agree).

Tocancel's advice on your rights

Do not assume that deleting the app or ignoring renewal emails counts as cancellation. Fabulous will continue to charge you. You must actively cancel through the same channel you used to subscribe-the Fabulous website, Apple App Store, or Google Play Store. Tocancel recommends you take screenshots of your cancellation confirmation as proof.

Your right to cancel is unconditional and immediate under Malaysian consumer law, provided you have not yet received the full benefit of the service period you paid for (in the case of a trial, this is less clear, but Tocancel advises you to cancel anyway and dispute the charge if needed).

How to cancel Fabulous: step-by-step for each platform

Essential checks before you cancel

Before you press cancel, take five minutes to confirm the following: which channel you subscribed through (Fabulous website, App Store, or Google Play), your current billing date and renewal date, your plan name (Premium Annual), and the amount you were charged.

Screenshot your membership or subscription page from your chosen platform. Save a copy of the page showing your renewal date before and after cancellation. This evidence is valuable if you need to dispute a charge with your bank or lodge a complaint with KPDN.

• Open your Fabulous account and note the billing date and plan name
• Check your bank or payment method statement to confirm the last charge
• Locate your subscription page (website, App Store, or Google Play)
• Screenshot the current status and renewal date
• Do not delete the app until cancellation is confirmed in writing

Cancel Fabulous via the website

If you subscribed directly through the Fabulous website, you must cancel through the same website.

1. Open your web browser and go to app.thefabulous.co or fabulous.co
2. Sign in with your email and password
3. Navigate to your account settings or membership section
4. Select "Membership Plans" or "Subscription" (exact wording may vary)
5. Find the Fabulous Premium plan and select "Cancel Plan" or "Manage Subscription"
6. Follow the on-screen prompts to confirm cancellation
   • You may see a retention offer (discount or free month); ignore this if you want to cancel
   • The system will ask why you are cancelling; select your reason and proceed
   • Confirm the cancellation on the final screen
7. Screenshot the confirmation page showing "Subscription cancelled" or "Your plan has been cancelled"
8. Check your email for a cancellation confirmation message from Fabulous within 24 hours

Cancel Fabulous via apple app store (iOS)

If you subscribed through the Apple App Store on your iPhone or iPad, you must cancel through Apple's settings, not the Fabulous app itself.

1. On your iPhone or iPad, open the Settings app
2. Tap your name at the top (Apple ID account)
3. Select "Subscriptions" or "Media and Purchases"
4. Tap "Subscriptions"
5. Find Fabulous in the list and select it
6. Tap "Cancel Subscription" or "Edit Subscription"
   • If you see "Edit Subscription," tap it and then look for "Cancel"
   • Apple will show you the renewal date and confirmation that cancellation is effective immediately or at the end of your current billing period
7. Confirm the cancellation
8. Screenshot the confirmation showing the subscription status as "Cancelled"
9. Verify via your Settings that Fabulous no longer appears in active subscriptions within 24 hours

Cancel Fabulous via google play store (Android)

If you subscribed through Google Play Store on an Android device, you must cancel through Google Play, not the Fabulous app.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon (top-right corner)
3. Select "Manage my subscriptions" or "Payments and subscriptions"
4. Choose "Subscriptions"
5. Find Fabulous Premium in your active subscriptions list
6. Tap Fabulous and select "Cancel subscription"
   • Google Play will ask you to confirm the cancellation
   • You will see the date your subscription ends (usually the next billing date)
   • Google will confirm that your access ends on that date
7. Tap "Cancel subscription" again to confirm
8. Screenshot the confirmation page showing "Subscription cancelled"
9. Check your email for a cancellation receipt from Google Play

Refunds and what to do if you are charged after cancellation

Can you get a refund?

Fabulous refund policy typically does not offer refunds once a billing cycle has begun, unless you cancel within a trial period. However, your consumer rights under the CPA 1999 may entitle you to a refund if you can show that the subscription was charged without clear consent or if the company failed to honour your cancellation request.

If you cancel during a free trial, you will not be charged and no refund is needed. If you cancel after the trial ends but within the same billing cycle, Fabulous may or may not refund the difference, depending on their policy-check your account for details.

Tocancel's step-by-step refund process

If Fabulous charges you after you cancel, or if you believe the charge was unfair, Tocancel recommends the following approach:

1. Contact Fabulous support directly with your cancellation screenshot and the date you cancelled
   • Email: [email protected] (use the address listed in the app or website)
   • In-app support chat: open Fabulous, navigate to Help or Settings, and select Chat Support
   • Explain that you cancelled on [date] and were charged on [date], and request a refund
2. Give Fabulous 7 business days to respond and process the refund
3. If Fabulous refuses or does not respond, contact your bank or payment provider
   • Request a chargeback or reversal of the unwanted charge
   • Provide your bank with screenshots of your cancellation confirmation
   • Most banks will investigate and may refund the charge within 14-30 days
4. If the charge remains unresolved, file a complaint with KPDN or the Tribunal for Consumer Claims Malaysia
   • KPDN contact: Ministry of Domestic Trade and Cost of Living, Level 2, Block C3, Pusat Dagangan Dunia Putra, Jalan Wisma Putra, 50460 Kuala Lumpur
   • Provide all evidence: subscription screenshots, cancellation confirmation, correspondence with Fabulous, and proof of the charge
   • You may be entitled to compensation for the unwanted charge plus interest

Common mistakes people make when cancelling Fabulous

Deleting the app is not the same as cancelling

Many users assume that uninstalling Fabulous from their phone will stop all charges. This is a costly mistake. The app deletion does nothing to cancel your subscription; the plan remains active in the background, and your card will be charged on the next billing date. Deleting the app is simply removing the software from your device-it does not touch your account or subscription status.

Cancelling in the wrong place

This is the most common trap Tocancel sees. If you subscribed through the App Store, you cannot cancel through the Fabulous website or in-app settings. If you subscribed through Google Play, the Fabulous website cancellation will not work. You must cancel in exactly the same place you signed up. Many users waste days trying to cancel in the wrong location before discovering the issue.

Ignoring the 24-hour rule for trials

Fabulous's free trial automatically converts to a paid subscription unless you cancel at least 24 hours before the trial ends. If your trial ends on 15 January, you must cancel by 14 January at 11:59 PM. Cancelling on 15 January morning means you are too late-the charge has already been processed. Set a phone reminder for the day before your trial ends.

Trusting support chat promises over written confirmation

A support agent may promise your cancellation will be handled, but without a written confirmation email, you have no proof. Always demand a confirmation email showing your subscription is cancelled and note the date your cancellation takes effect. Tocancel recommends you screenshot this email immediately.

What happens after you cancel Fabulous

Your access after cancellation

Once you cancel, your access to Fabulous Premium features ends on your next billing date (not immediately). For example, if you cancel on 10 January and your billing date is 20 January, you retain full access until 19 January at 11:59 PM. On 20 January, your account reverts to the free version, and you no longer see Premium content.

You will not be charged again after your current billing cycle ends. If you are charged after that date, the charge is an error and you should dispute it immediately with your bank.

Cancellation confirmation and your records

Fabulous should send you a cancellation confirmation email within 24 hours of your cancellation request. This email will state the cancellation date and the date your access ends. Save this email permanently. Tocancel recommends you also screenshot your subscription status page on the platform where you cancelled (App Store, Google Play, or Fabulous website) showing "Cancelled" or "No active subscription."

Reactivating if you change your mind

If you cancel and later want to reactivate, you can resubscribe at any time through the same platform. However, you will not automatically receive any discount or credit for the time you were away. Resubscription starts a fresh billing cycle at the current advertised price.

Pricing comparison and decision checklist

Is Fabulous worth keeping?

The decision to cancel depends on whether you actively use the Premium features and whether RM189 per year (approximately RM15.75 per month) delivers value for your goals. Tocancel suggests you ask yourself:

Cancellation checklist

• Identify which platform you subscribed through (website, App Store, or Google Play)
• Check your current billing date and next renewal date
• Log in to your account and take a screenshot of your membership status
• Follow the correct cancellation steps for your platform (see section above)
• Screenshot your cancellation confirmation page immediately after cancelling
• Wait for a confirmation email from Fabulous or your payment platform within 24 hours
• Save all confirmation emails and screenshots in a folder for your records
• Monitor your bank statement on your next billing date to confirm no charge appears
• If you are charged after cancellation, contact your bank within 7 days for a chargeback
• If your issue is not resolved within 14 days, file a complaint with KPDN

Get help cancelling Fabulous with tocancel

Why tocancel exists

Tocancel is a free consumer resource designed to help you understand your rights and take action to cancel unwanted subscriptions, reclaim refunds, and dispute unfair charges. Tocancel has helped thousands of consumers cancel Fabulous and recover charges they did not authorise. Our guides are written by consumer-rights experts and updated regularly to reflect the latest cancellation methods and Malaysian consumer law.

Next steps and support

If you have cancelled Fabulous but are still being charged, or if you need help navigating the refund process, Tocancel recommends you gather all your documentation (cancellation screenshots, confirmation emails, and bank statements) and file a complaint with the Tribunal for Consumer Claims Malaysia or KPDN. Tocancel's guides walk you through that process too.

Fabulous's customer support contact details are typically found in the app's Help section. However, Tocancel advises you to prioritise written communication (email) over chat so that you have a permanent record of your request and any response.

Tocancel believes that every consumer has the right to cancel a subscription easily, without hidden steps or aggressive retention tactics. If Fabulous makes that difficult, the law is on your side. Use your screenshots as proof, escalate to KPDN if needed, and do not accept excuses.

Whether you are cancelling due to financial pressure, reduced usage, or simply a change of mind, Tocancel empowers you to take control of your subscriptions and recover wasted spending. Thousands of consumers have already used Tocancel's guides to cancel unwanted services and claim refunds-you can too.