Cancel Passion Novel: The Right Way

How to cancel Passion Novel and stop surprise charges in the philippines

What Passion Novel is and how it charges you

Passion Novel is a romance serialized fiction app and website where you pay to unlock exclusive novels and premium chapters. If you use an iPhone, iPad, or Android device in the Philippines, you'll find the app in your local app store under the name MyPassion Read Listen Novels. Like most subscription reading platforms, Passion Novel offers free content upfront, but paying unlocks premium novels, early chapters, and ad-free reading.

The billing structure is where most Philippine users encounter problems. When you sign up, you receive a 7-day free trial. Once that trial ends, your subscription automatically renews every month (or yearly, depending on your plan) unless you actively cancel before your next billing date. Many users delete the app and assume their subscription ends. It does not. Deleting the app leaves your subscription active, and you continue to be charged-often costing thousands of pesos annually to users who forget to cancel properly.

Tocancel helps thousands of Philippine consumers understand exactly how app subscriptions work, and we are walking you through the Passion Novel cancellation process step by step so you do not become another surprise charge story.

Pricing and what you are paying for

Passion Novel offers two main subscription tiers in the Philippines. The monthly Premium Subscription costs around PHP 282 (approximately USD 4.99), and the annual Premium Subscription costs around PHP 2,824 (approximately USD 49.99). Both plans give you access to exclusive novels and priority chapters. However, some users report that even after paying for a premium subscription, the app still shows coin purchases or additional charges for certain premium features.

Pro tip: Before you tap the subscribe button, take a screenshot of what the offer says. If the screen claims "unlimited access" or "all chapters included," save that image. If you later discover hidden charges, that screenshot becomes proof for a dispute with your payment provider or the DTI (Department of Trade and Industry). This single step protects your rights under Philippine consumer law.

Where you subscribed matters for cancellation

This is critical: if you subscribed through Apple (via the App Store), you must cancel through Apple. If you subscribed through Google (via Google Play), you must cancel through Google. If you subscribed directly on the Passion Novel website using a credit card, you cancel on the website. Using the wrong cancellation method is the number-one reason why users think they cancelled but still get charged.

Open your phone right now and check your App Store or Google Play billing section. Look at your active subscriptions and confirm which service is billing you. Write it down. That information is your anchor point for the entire cancellation process.

Your cancellation rights under philippine consumer law

The Philippines protects you through the Consumer Act of the Philippines (Republic Act No. 7394). This law guarantees your right to cancel automatic recurring subscriptions and demands that companies make cancellation as easy as the signup process.

Your legal position

Under Philippine consumer law, you have the absolute right to cancel your Passion Novel subscription at any time. The company cannot force you to continue paying. Additionally, if Passion Novel does not clearly disclose the subscription terms (cost, billing cycle, cancellation process) before you pay, you may dispute the charges with the DTI (Department of Trade and Industry) or your payment provider. This means you are not powerless-the law is on your side.

The Consumer Act also protects you if the app applies hidden charges after your trial ends. If you can prove that Passion Novel did not clearly state the cost or renewal terms before charging you, you have grounds for a refund. Therefore, your screenshots and billing history are legal evidence.

How to escalate if Passion Novel refuses to refund you

If you cancel Passion Novel but the company refuses to refund your charges, or if you discover unauthorized billing, contact the DTI Consumer Complaints Hotline at 1343 or submit a complaint online at www.dti.gov.ph. The DTI is the government body that enforces consumer rights in the Philippines and can order Passion Novel to refund your money. This means you have a free, official way to fight unfair charges.

Document everything: your cancellation confirmation (email or screenshot), your billing statements, and any communication with Passion Novel. Send copies to the DTI with your complaint. The company must respond within 15 days, and the DTI will investigate. In practice, companies take DTI complaints seriously because penalties can be steep.

How to cancel Passion Novel based on where you subscribed

The cancellation process depends entirely on which platform processed your payment. Follow the steps for your specific situation.

Cancel if you subscribed via the apple app store (iPhone or iPad)

You must cancel through Apple, not through Passion Novel. Follow these steps exactly.

1. Open the Apple App Store app on your iPhone or iPad.
   • Tap the profile icon (your photo or initials) in the top right corner.
2. Tap Subscriptions.
   • You will see all your active subscriptions.
3. Find Passion Novel (or MyPassion Read Listen Novels) in the list.
   • Tap on it.
4. Tap Cancel Subscription.
   • Apple will ask you to confirm. Select Confirm Cancellation.
5. Screenshot the confirmation page.
   • This proves you cancelled and protects you if charges continue.
6. Check your email for a cancellation confirmation from Apple.
   • If you do not receive one within 10 minutes, repeat the steps above.

After you tap Confirm Cancellation, your subscription ends at the end of your current billing cycle. You keep access until that date, then access stops automatically. This is normal.

Cancel if you subscribed via google play (Android)

You must cancel through Google Play, not through Passion Novel. Follow these steps exactly.

1. Open the Google Play app on your Android device.
   • Tap your profile icon (top right).
2. Tap Manage your Google Account.
   • Then tap the Subscriptions tab.
3. Find Passion Novel (or MyPassion Read Listen Novels).
   • Tap on it.
4. Tap Cancel subscription.
   • Google will ask why you are cancelling. You can leave this blank or select your reason.
5. Tap Cancel subscription again to confirm.
   • Google will show you the cancellation date.
6. Screenshot the confirmation.
   • This proves you cancelled.
7. Check your email for a cancellation confirmation from Google Play.
   • If you do not receive one within 10 minutes, repeat the steps above.

Your subscription ends at the end of your current billing cycle. You keep access until that date, then the app locks premium content automatically.

Cancel if you subscribed directly on the Passion Novel website

If you signed up directly on the Passion Novel website using a credit card or debit card, you must cancel on the website itself. Follow these steps.

1. Visit the Passion Novel website in your web browser.
   • Log in to your account using your email and password.
2. Go to Account Settings or Billing.
   • Look for a Subscriptions or Manage Subscription section.
3. Find your active Passion Novel subscription.
   • Tap or click on it.
4. Tap or click Cancel Subscription.
   • The site may ask you why you are leaving. Answer or skip.
5. Confirm the cancellation.
   • Screenshot the confirmation page immediately.
6. Check your email for a cancellation confirmation.
   • If you do not receive one within 15 minutes, contact Passion Novel support directly.

When you cancel directly with the website, your access stops at the end of your current billing cycle. No charges apply after that date.

What happens after you cancel Passion Novel

Cancelling Passion Novel does not instantly remove your access. Instead, you keep access until the end of your current billing period, then access stops automatically.

Your access after cancellation

After you cancel, you return to free-tier access once your current paid period ends. This means you lose access to premium novels and early chapters, but you keep access to free content. You do not get a partial refund for the remainder of your billing cycle. The subscription runs until its end date, then stops. This is how most app subscriptions work worldwide, and it is legal under Philippine consumer law as long as Passion Novel clearly stated these terms before you paid.

Check your billing history to confirm no more charges

Within 1-2 days of your next scheduled billing date, check your payment method (credit card, debit card, or mobile wallet) to confirm that Passion Novel did not charge you again. Open your App Store, Google Play, or website billing section again and verify that the subscription now shows as Cancelled or no longer appears in your active subscriptions list. This final check prevents surprise charges if the cancellation did not process correctly.

If you see a charge after cancellation, take a screenshot and contact your payment provider immediately. You can dispute the charge as unauthorized billing.

Refunds and getting your money back

Getting a refund from Passion Novel depends on why you are requesting one and which payment method you used.

Refund eligibility in the philippines

You may qualify for a refund in these situations:

• Free trial charged early. If you cancelled during the 7-day free trial but Passion Novel charged you, you have a strong refund case.
• Unclear terms. If the app did not clearly state the cost, billing cycle, or cancellation process before charging you, you can request a refund from your payment provider.
• Unauthorized billing. If someone else used your payment method without permission, you can dispute the charge.
• App malfunction. If you cancelled correctly but were charged again due to an app error, you qualify for a refund.

You do not qualify for a refund simply because you changed your mind after using the service for weeks. However, you do qualify if the company violated its disclosure obligations or billed you after you cancelled.

How to request a refund

Request a refund in this order:

1. Contact Passion Novel support first.
   • Send an email to their support address explaining the issue and including your screenshots of the cancellation confirmation and the charges.
   • Give them 7 days to respond. Many companies refund quickly to avoid DTI complaints.
2. If Passion Novel refuses or ignores you, dispute with your payment provider.
   • Call your bank, credit card company, or mobile wallet provider (GCash, PayMaya, etc.) and file a dispute for unauthorized or duplicate charges.
   • Provide your screenshots and billing history. The provider will investigate and may issue a chargeback within 30-60 days.
3. If the payment provider does not help, file a DTI complaint.
   • Go to www.dti.gov.ph or call 1343 and submit a formal consumer complaint.
   • Include all documentation: cancellation screenshots, billing statements, copies of your support emails, and proof that the payment provider investigated.
   • The DTI can order Passion Novel to refund you and impose fines on the company.

In practice, if you have clear proof (screenshots showing you cancelled and then were charged), you will likely win either through your payment provider or the DTI. Therefore, always screenshot your cancellation confirmation immediately.

Common mistakes that keep you charged

Many people cancel their subscription correctly but still get charged because they make one of these errors. Recognizing these mistakes now will save you money.

Deleting the app instead of cancelling the subscription

This is the most common mistake. Deleting the Passion Novel app from your phone does absolutely nothing to your subscription. The subscription continues to renew, and charges continue to hit your payment method. Only cancelling through your App Store, Google Play, or Passion Novel's website stops the charges. Deleting the app is like throwing away your gym membership card instead of calling the gym to cancel-the charges keep coming.

Cancelling in the wrong place

If you subscribed through Apple, cancelling through Google Play will not work. If you subscribed through Google, cancelling through Apple will not work. Each platform manages subscriptions independently. Therefore, you must cancel exactly where you subscribed. If you are unsure, check your billing statements to see which company (Apple, Google, or Passion Novel) charged you last month. Cancel there.

Waiting until after the charge hits

If you cancel after your billing date, you have already been charged for the next month. You then have to request a refund, which takes extra time and effort. Cancel before your next billing date to avoid the charge entirely. Set a phone reminder 2 days before your billing date so you do not forget.

Not taking screenshots

If Passion Novel continues to charge you after cancellation, you need proof that you cancelled. A screenshot of the cancellation confirmation is that proof. Without it, the company can claim you never cancelled, and your payment provider may not believe you. Screenshots take 3 seconds and protect your rights completely. Always take one immediately after cancelling.

Should you cancel Passion Novel?

Decide whether to cancel by comparing what you use against what you pay. Tocancel recommends cancelling if any of these apply to you.

Reasons to cancel Passion Novel

• You no longer read the novels or read less frequently than you used to.
• You find the premium novels are not worth PHP 282 per month.
• You prefer free reading platforms or physical books.
• You are on a tight budget and can reduce subscriptions.
• You discovered that premium novels cost extra coins even after paying for the subscription.
• You want to stop automatic charges and have more control over your spending.

Reasons to keep Passion Novel

• You read multiple novels every week and value exclusive content.
• You have enough income to comfortably afford PHP 282 per month.
• The app's ad-free experience and priority chapter access matter to you.
• You prefer the app over other free reading platforms.

Only you can decide if Passion Novel is worth its cost. However, if you are reading this article, the subscription probably bothers you enough to consider cancelling. That feeling is valid, and you have every right to cancel. Tocancel empowers you to take that action immediately.

Comparison of reading platforms in the philippines

If you cancel Passion Novel, consider these free or low-cost alternatives.

Wattpad is the most popular free alternative in the Philippines and offers millions of free stories. Many authors publish complete novels free on Wattpad. Radish Fiction offers a free tier with short daily episodes, which many readers prefer. If you need a wider range of content (ebooks plus audiobooks plus magazines), Scribd offers better value at a similar price. This means you have multiple ways to read without paying Passion Novel's subscription fee.

Frequently asked questions about cancelling Passion Novel in the philippines

Can i cancel Passion Novel mid-month and get a refund?

You can cancel anytime, but you do not get a refund for the remainder of your billing period. Your subscription continues until its end date, then stops. However, if you cancelled during the free trial or if Passion Novel failed to disclose its terms clearly, you may qualify for a refund. Contact your payment provider or the DTI to dispute charges if you believe you were billed unfairly.

What if i forgot to cancel before my free trial ended?

Cancel immediately using the steps above for your platform (Apple, Google, or website). You have been charged, but you can request a refund. Contact Passion Novel support and explain that you cancelled during the trial period. If the company refuses, dispute the charge with your payment provider or file a DTI complaint. Many users successfully get refunds in this situation because Passion Novel's free trial terms are often unclear.

Will cancelling delete my account or reading history?

No. Cancelling your subscription does not delete your account. You keep your account, reading history, and bookmarks. You simply lose access to premium novels and chapters. Free content remains available. You can resubscribe anytime if you change your mind.

How do i know if my cancellation actually worked?

Check three ways: (1) Take a screenshot of the cancellation confirmation page immediately after cancelling. (2) Check your email for a confirmation message from Apple, Google Play, or Passion Novel within 15 minutes. (3) Log back into your subscription section and verify that Passion Novel now shows as Cancelled or no longer appears. If any of these confirm cancellation, you are safe.

What if Passion Novel keeps charging me after i cancelled?

This is a billing error. First, verify that you actually cancelled (check your confirmation email and screenshots). If you definitely cancelled but charges continued, contact your payment provider immediately and file a dispute for unauthorized charges. Provide your cancellation proof. If your payment provider investigates and sides with you, they will issue a chargeback and refund the charges. If the payment provider does not help, file a DTI complaint. Include your cancellation proof, billing statements, and proof that the payment provider investigated. The DTI can order a full refund.

Checklist: cancelling Passion Novel safely and keeping proof

Use this checklist to ensure you cancel correctly and protect yourself from surprise charges.

• Check your recent billing statement and identify whether Apple, Google Play, or Passion Novel charged you last.
• Take a screenshot of your billing history showing the last charge amount and date.
• Follow the cancellation steps for your platform (Apple App Store, Google Play, or Passion Novel website).
• Screenshot the cancellation confirmation page immediately.
• Check your email within 15 minutes for a cancellation confirmation message.
• Wait until your next scheduled billing date, then verify that no charge appears on your payment method.
• Log back into the subscription section and confirm the subscription now shows Cancelled.
• Save all screenshots and confirmation emails in a folder for 6 months in case you need to dispute a charge later.
• If charges continue after your next billing date, contact your payment provider and file a dispute, providing your screenshots as proof.

Taking action and getting support

Cancelling Passion Novel takes 5 minutes if you follow the correct steps for your platform. Tocancel has helped thousands of Philippine consumers cancel subscriptions safely and protect themselves from surprise charges. You now have the knowledge and tools to do the same.

If Passion Novel refuses to stop charging you or disputes your cancellation claim, remember that you have legal rights. The Consumer Act of the Philippines and the DTI exist to protect you. Document everything (screenshots, emails, billing statements), and escalate to your payment provider or the DTI if needed. In practice, companies respond quickly to DTI complaints because the penalties are serious.

The moment you finish reading this article, cancel your subscription using the steps above. Set a phone reminder to check your billing 2 days after your next scheduled billing date to confirm no charge appeared. If charges continue, take screenshots and contact your payment provider. You are not stuck. Tocancel supports consumer rights, and the law is on your side.

Contact information and escalation

DTI (Department of Trade and Industry) - Philippines
Hotline: 1343 (toll-free)
Website: www.dti.gov.ph
How to file a complaint: Call 1343 or visit the website and select "Complaints" to submit your case online. Include screenshots of your cancelled subscription and all billing evidence.

Common payment provider dispute contact numbers in the Philippines:

• GCash (Globe): Call 2888 or visit www.gcash.com/support
• PayMaya: Visit www.paymaya.com/en/contact-us or call the number on your card
• BDO Unibank: Call 889-1000 (Metro Manila) or 1-800-2-88-1000 (nationwide)
• BPI (Bank of the Philippine Islands): Call (02) 8816-9000 or 1-800-CALL-BPI
• Metrobank: Call (02) 8-8888-8 or 1-800-10-8888

When you call your payment provider, explain that you cancelled Passion Novel but were charged after cancellation. Provide your screenshots and billing history. The provider will file a dispute on your behalf. Most refunds process within 30-60 days.

Tocancel is committed to helping consumers like you understand your rights and take confident action. We have guided thousands of Filipinos through subscription cancellations and disputes with companies that refused to honor cancellation requests. You are not alone in this situation, and you have clear legal remedies. Cancel Passion Novel today, protect your money, and reclaim control of your subscriptions.