Cancel Oddsmonkey: The Right Way

How to cancel Oddsmonkey and reclaim control of your matched betting subscription

What is Oddsmonkey and why cancellation matters for philippine users

Oddsmonkey is a paid software subscription operated by Liquidity Trading Limited that provides matched betting tools, offer tracking, promotional guides, and algorithmic value-finding features. You are not joining a sportsbook; instead, you pay monthly or annually for access to tools that help you identify and exploit betting offers. The service operates on automatic renewal, which means charges continue after your trial or billing period unless you cancel before your next renewal date.

For users in the Philippines, this auto-renewal structure creates real financial risk. If you forget to cancel before your renewal date, your payment method gets charged without warning. Understanding how Oddsmonkey works and when to cancel are your first steps toward avoiding unexpected costs. Tocancel exists to guide you through this process with clarity and confidence, ensuring you know your rights and the exact steps to stop charges.

The automatic renewal trap

Oddsmonkey's business model depends on automatic renewal. Once your free trial or paid period ends, the system charges your payment method again on the renewal date unless you have already cancelled. This is legal under Philippine consumer law, but only if the company made their renewal terms clear at the time you signed up and provides a straightforward cancellation method.

The real risk occurs when users forget about their trial end date or underestimate how fast subscription periods pass. A free trial that seemed like a good way to test the platform can turn into an unexpected charge if you do not cancel within the trial window. That is why Tocancel recommends setting a calendar reminder at least 10 days before your expected renewal date.

When you should cancel Oddsmonkey

Cancel Oddsmonkey if matched betting no longer fits your strategy, if you have exhausted the available offers in your region, or if the monthly cost no longer justifies the tools you use. Many Philippine users cancel after their free trial because they realize matched betting requires more time and attention than they expected. Others cancel after months of active use because the offer pool shrinks or their betting circumstances change. Each decision is valid; what matters is that you cancel before charges hit your account.

Check your renewal date at least 10 days in advance so you have time to decide, review your usage, or reach out to support if you have questions. Cancelling early removes the risk of an accidental charge entirely.

Your consumer rights under philippine law

The Consumer Act of the Philippines (Republic Act No. 7394) protects you against unfair automatic renewal practices and gives you clear rights when dealing with subscription services. Your legal position is simple: you have the right to cancel without penalty before the next billing cycle, and the service provider must honour cancellation requests promptly and in writing.

Under Philippine consumer law, Oddsmonkey must provide a clear, easy method to cancel (which they do via email and account portal) and must process your cancellation before your next charge. If Oddsmonkey charges you after you have submitted a valid cancellation request, you can file a complaint with the Department of Trade and Industry (DTI) Consumer Protection Group and request a chargeback through your bank. Tocancel recommends keeping screenshots of your cancellation request and any renewal charges as evidence should you need to escalate.

The 14-day money-back guarantee

Oddsmonkey advertises a 14-day money-back guarantee for new members. This means if you signed up, paid, and want a full refund within 14 days of your first charge, you are entitled to request one. This guarantee sits on top of your cancellation rights; it gives you a short window to test the service risk-free and ask for your money back if it does not meet your needs.

To claim this guarantee, contact Oddsmonkey support at [email protected] within 14 days of your first payment and request a refund explicitly. Keep your receipt and any communication with support; if they refuse, you can escalate the complaint to the DTI, which can force a refund if the company failed to honour their advertised terms.

Oddsmonkey pricing in philippine pesos

Oddsmonkey quotes prices in USD, but the actual charge to your Philippine account converts at current exchange rates, so your peso cost varies month to month. Understanding the subscription tiers helps you decide whether to keep the service or cancel.

Many Philippine users feel the peso impact of these charges more acutely than users in high-income countries. A forgotten subscription at the Pro tier can represent a significant monthly expense. That is why Tocancel emphasizes timely cancellation as a core money-management skill; one cancellation can save you thousands of pesos across a year.

How to cancel Oddsmonkey step by step

Oddsmonkey offers two primary cancellation methods: via email to their support team or through your account portal settings. Both methods work; the email method leaves a paper trail, while the portal method is faster. We recommend using both to ensure your cancellation is recorded.

Method 1: cancel via the Oddsmonkey account portal

The account portal is the fastest way to cancel and gives you immediate confirmation.

1. Log into your Oddsmonkey account at oddsmonkey.com using your email and password.
2. Navigate to your account settings or profile section (usually found in the top-right menu).
3. Look for a "Subscription" or "Billing" tab and select it.
4. Locate the option to "Cancel subscription" or "End membership" and click it.
5. Complete any confirmation prompts or surveys the system presents.
6. Screenshot your confirmation screen showing your cancellation was processed.
7. Check your email for a cancellation confirmation email from Oddsmonkey within 24 hours.

This method is immediate and gives you proof on screen. Your membership remains active until the end of your current paid period, after which no further charges occur.

Method 2: cancel via email to support

If the portal method does not work or you prefer written documentation, send a cancellation email directly to Oddsmonkey support.

1. Open your email client and compose a new message.
2. Address the email to [email protected].
3. Write a clear subject line: "Cancellation request for [your account email]".
4. Include the following in the body:
   • Your full name and account email address.
   • A clear statement: "I request to cancel my Oddsmonkey subscription effective immediately."
   • Your current subscription tier (Premium, All Access, or Pro).
   • Your preferred refund method, if applicable.
5. Send the email and wait for a response within 24 to 48 hours.
6. Save the confirmation email from support as proof of your cancellation request.

Email cancellation creates a written record that protects you if a dispute arises later. Support should confirm within 2 business days that your subscription has been cancelled.

Method 3: combine both methods for maximum security

For peace of mind, cancel via the portal first, then send a follow-up email to support referencing your portal cancellation. This two-step approach ensures your request is recorded in two places and gives you evidence if Oddsmonkey disputes that you cancelled.

Write something like: "I cancelled my subscription via the account portal on [date]. This email serves as written confirmation and request that you process this cancellation and confirm in writing."

What happens after you cancel Oddsmonkey

Understanding what occurs after you submit your cancellation request removes confusion and helps you verify the process worked correctly.

Timeline: what to expect after cancellation

Your membership remains active and accessible until the end of your current paid billing period. If you cancel mid-month, you keep access until your monthly renewal date. If you cancel mid-year, you keep access until your annual renewal date. No charges occur after cancellation; the system simply lets your membership expire naturally.

Within 24 to 48 hours of cancellation, Oddsmonkey support sends a confirmation email detailing your cancellation date and your final access date. Save this email; it serves as proof if you later dispute a charge. After your final access date passes, your login credentials no longer work, and you cannot access the tools or account.

Verify no charges occur after cancellation

Check your bank or credit card statement 3 to 5 days after your membership expires to confirm Oddsmonkey did not charge you again. Look for any transactions from Liquidity Trading Limited or Oddsmonkey. If you see a charge after your cancellation and after your access period ended, contact your bank immediately to dispute the transaction and request a chargeback. Then forward the dispute evidence to Oddsmonkey support and file a complaint with the DTI Consumer Protection Group.

Tocancel advises all users to monitor their statements for at least 30 days after cancellation to catch any erroneous renewal charges early. Most cancellations process cleanly, but a written record of your cancellation request gives you leverage if the system fails.

Refunds and money-back guarantees

Refund eligibility depends on when you cancel relative to your purchase date and your subscription tier.

Who qualifies for a refund

If you cancel within 14 days of your first payment, you are entitled to the 14-day money-back guarantee and can request a full refund of your first charge. If you cancel after 14 days, you generally do not receive a refund; your subscription simply terminates at the end of your current paid period. Some annual plans may offer pro-rata refunds (partial refunds for unused months), but this varies by plan and by whether Oddsmonkey includes this in their terms.

The 14-day guarantee covers new accounts only. If you have been a member for more than 14 days, cancellation stops future charges but does not entitle you to money back for past months. Tocancel recommends checking your account creation date to determine your eligibility before requesting a refund.

How to request a refund

If you are within 14 days of your first payment and want a refund, include this request explicitly in your cancellation email to [email protected]. Write: "I am requesting a full refund under the 14-day money-back guarantee, as I signed up on [date] and am cancelling within 14 days."

Oddsmonkey processes refunds to your original payment method within 5 to 10 business days. If your refund does not appear after 10 business days, contact your bank to confirm they received the refund, as it may be delayed in transit.

If Oddsmonkey refuses your refund

If Oddsmonkey denies your refund claim despite your eligibility, escalate the complaint to the DTI Consumer Protection Group. File a formal complaint at dti.gov.ph or visit your nearest DTI field office with evidence of your refund request and your payment receipt. The DTI can compel Oddsmonkey to refund your money if they violated their advertised money-back guarantee or failed to process a valid cancellation. This process typically takes 2 to 4 weeks but has high success rates when you provide clear evidence.

Common mistakes when cancelling Oddsmonkey

Cancellation is straightforward, but real users sometimes stumble over small details that create unnecessary frustration and delays. Here are the mistakes Tocancel sees most often, and how to avoid them.

Mistake 1: cancelling too close to your renewal date

If you cancel just one day before your renewal date and the system processes your cancellation after your renewal time has passed, you may still be charged. The system operates on timezones and processing delays, so a cancellation submitted at 11:59 PM may not process until the next day after your renewal charge has already gone through.

Cancel at least 3 to 5 days before your renewal date to ensure processing completes before the automatic charge triggers. Check your account to see your exact renewal date, then set a calendar reminder for 5 days prior and cancel on that day.

Mistake 2: cancelling via the portal and assuming no further action is needed

Portal cancellations work, but they do not always generate a confirmation email automatically. If you cancel via the portal and never receive written confirmation from support, you have no paper record if a dispute arises later.

Always follow up your portal cancellation with an email to [email protected] stating that you cancelled via the portal on a specific date and requesting written confirmation. This dual approach ensures you have evidence in two places.

Mistake 3: not checking your statement after cancellation

Some users assume their cancellation worked and never verify that no further charges appear. If Oddsmonkey's system fails or a payment processor error occurs, you might be charged despite a valid cancellation request. You won't notice unless you actively check your statement.

Monitor your bank and credit card statements for 30 days after your cancellation to catch any erroneous charges immediately. If you spot a charge, dispute it with your bank right away and escalate to Oddsmonkey support and the DTI.

Mistake 4: losing your cancellation confirmation

If you cancel via email, your confirmation reply becomes your only proof that you submitted a valid cancellation request. Some users delete these emails by accident or forget to save them, leaving no evidence if Oddsmonkey later claims they never cancelled.

The moment you receive a cancellation confirmation from support, forward it to a personal email archive or print it as a PDF. Keep this file safely for at least 12 months after cancellation. Tocancel has helped thousands of consumers win disputes with companies by providing exactly this kind of documentation.

Checklist: before and after cancellation

Use this checklist to ensure your cancellation process is complete and secure.

Complete all six steps for maximum protection. The follow-up email to support is the most important step because it creates a written record that survives for years.

Comparison: keeping Oddsmonkey versus cancelling

Before you commit to cancellation, weigh the cost and benefit of keeping the subscription against the cost and benefit of stopping it. This comparison helps you make a confident decision.

If you are actively using Oddsmonkey and earning more than your subscription costs each month, keeping the service makes financial sense. If you have not logged in for weeks or matched betting no longer fits your life, cancellation saves you thousands of pesos per year.

Contact information and escalation options

Knowing where to reach Oddsmonkey and which authorities enforce your rights empowers you if a dispute arises.

Oddsmonkey cancellation contact details

Primary email for cancellation requests: [email protected]

Registered office address: Liquidity Trading Limited, Gibraltar (the specific address is listed in their Privacy Statement and Terms of Use on their website)

Send all cancellation requests to [email protected]. Support responds within 24 to 48 hours. Include your account email, full name, and a clear cancellation statement in every email.

Escalation to the department of trade and industry (DTI)

If Oddsmonkey ignores your cancellation request, refuses to stop charges, or denies your refund claim unfairly, escalate your complaint to the Philippine Department of Trade and Industry Consumer Protection Group. File a formal complaint at dti.gov.ph or visit your nearest DTI field office with evidence of your cancellation request, payment receipts, and bank statements showing unauthorized charges.

The DTI has the authority to order Oddsmonkey to cease unfair practices, issue refunds, and pay penalties for consumer law violations. This process is free and typically resolves within 2 to 4 weeks.

Chargeback through your bank

If Oddsmonkey charges you after a valid cancellation request and refuses to refund the money, contact your bank immediately to dispute the charge. Provide your cancellation confirmation email as evidence. Your bank can initiate a chargeback, which forces the merchant to refund your money and cover the dispute fee. Banks are highly responsive to chargeback requests when you provide written proof of cancellation.

Why tocancel helps you cancel with confidence

Cancelling Oddsmonkey is simple once you understand your rights and follow the correct steps. The challenge is not the process itself; it is knowing what to do, when to do it, and what to do if the company resists. Tocancel removes that uncertainty by providing clear, step-by-step guidance backed by consumer law and real-world user experience.

Matched betting platforms like Oddsmonkey are valuable tools for active users, but automatic renewal creates risk for anyone who forgets to cancel. By following the cancellation steps in this guide, checking your statement afterward, and keeping your confirmation emails, you protect yourself against unexpected charges and have evidence if you need to escalate to the DTI or your bank.

Cancellation is your right under the Consumer Act of the Philippines, and Tocancel has helped thousands of consumers cancel unwanted subscriptions, claim refunds, and recover from billing errors. Your subscription serves you; when it no longer does, cancelling quickly and confidently is the smart financial move. Use this guide, take action, and reclaim control of your money today.