Cancel Simply Guitar: The Right Way

How to cancel Simply Guitar in singapore and stop recurring charges

What Simply Guitar is and how it works

Simply Guitar is an interactive app that teaches you guitar through structured lessons, real-time feedback, and song play-alongs designed for beginners and intermediate learners. The app uses your device's microphone to detect your notes and strums in real time, giving you instant feedback on your accuracy as you progress through lessons at your own pace.

Core features of the app

Simply Guitar combines gamified exercises with listening-based note detection to help you build foundational skills. You learn chords and songs through a structured curriculum, with immediate feedback on your playing accuracy and technique. The app works on iOS, Android devices, and via a web version, making it accessible whether you're at home or practising on the go.

How the subscription model works

Simply Guitar operates on a recurring subscription basis. You pay a regular fee to unlock full access to lessons, song libraries, and real-time feedback tools. Your subscription renews automatically on your renewal date unless you actively cancel before that date arrives. This means if you do not take action to stop your subscription, your payment method will continue to be charged.

Why you might want to cancel Simply Guitar

Your reasons for cancelling are valid, and Tocancel recognises that subscription decisions change as your circumstances and learning goals shift.

Common reasons users cancel

You might cancel if you've completed your learning goals, prefer learning from a different platform, or find the subscription cost no longer fits your budget. Some users cancel after trying the service briefly and realising it doesn't match their learning style or expectations. Others pause their subscription when life gets busy and they can't commit to regular practice. Whatever your reason, you have the right to stop paying whenever you choose, and Tocancel is here to help you do that confidently.

Financial and time constraints

If you're looking to cut unnecessary expenses or find you're not using the app regularly enough to justify the subscription cost, cancellation frees up your money and removes the burden of a dormant account. Many users cancel when they realise the monthly charge simply doesn't align with their current priorities or lifestyle. Tocancel supports your decision to prioritise your financial wellbeing by making cancellation straightforward and hassle-free.

Simply Guitar pricing and subscription plans in singapore

Understanding your current plan and what you're paying helps you make an informed decision about whether to continue or cancel.

Current subscription options

Important notes on billing clarity

The Singapore App Store listing does not clearly state whether you're charged monthly, quarterly, or annually. Before you cancel, log into your Simply Guitar account or check your most recent payment email to confirm your exact billing cycle. This step protects you from unexpected renewals and ensures you know when your next charge is due. Write down your renewal date so you can cancel before that date if you wish to avoid the next charge.

Your consumer rights in singapore

Singapore's Consumer Protection (Fair Trading) Act protects your rights when you subscribe to services like Simply Guitar, whether you purchase via app stores or directly from the company.

What the law guarantees you

You have the explicit right to cancel any subscription and stop recurring charges. The Consumer Protection (Fair Trading) Act requires that the service be provided with reasonable care and skill, and that all charges are transparent and fair. If Simply Guitar is faulty, misleading, or unsafe, you have the right to a refund or replacement. Your legal position is clear: you own the decision to cancel at any time, and the company must honour that decision without penalty or hidden fees.

Your enforcement avenue

If Simply Guitar refuses to cancel your subscription or continues to charge you after you've cancelled, you can escalate your complaint to the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). These bodies investigate unfair trading practices and can force a company to refund you and stop charging you. Knowing this gives you confidence that Tocancel's advice is backed by real legal protection.

How to cancel Simply Guitar on iOS

Cancelling Simply Guitar on an iPhone or iPad is straightforward and takes just a few minutes through the Apple App Store.

Step-by-step cancellation process

1. Open the Apple App Store app on your iPhone or iPad.
   • Tap the profile icon (top right corner of the screen).
   • Select "Subscriptions" from the menu that appears.
2. Find Simply Guitar in your active subscriptions list.
   • Tap on "Simply Guitar" to open the subscription details page.
3. Tap "Cancel Subscription" or "Edit Subscription".
   • A menu will appear asking you to confirm your cancellation.
   • Select "Confirm Cancellation" or "Stop Using" depending on the iOS version you're running.
4. Take a screenshot of the cancellation confirmation screen.
   • This screenshot proves that you cancelled on a specific date and time.
   • Save it to your device or email it to yourself for your records.

Your Simply Guitar subscription will stop at the end of your current billing cycle, and no further charges will be made to your card after that date.

How to cancel Simply Guitar on android

Cancelling on Android devices is similarly simple, though the process takes place through the Google Play Store rather than the app itself.

Step-by-step cancellation process

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap your profile icon (top right corner).
   • Select "Payments and subscriptions".
2. Tap "Subscriptions" in the menu.
   • A list of your active subscriptions will appear.
3. Find and tap on "Simply Guitar".
   • The subscription details page will open.
4. Tap "Cancel Subscription".
   • Google will ask you to provide a reason for cancellation (optional but helpful feedback).
   • Tap "Cancel Subscription" again to confirm.
5. Screenshot your cancellation confirmation.
   • Save this confirmation to prove you cancelled on that date.

Your subscription will end at the end of your current billing period. No further charges will appear after that date.

What happens after you cancel Simply Guitar

Cancelling your subscription doesn't mean you lose access immediately; you retain access until your paid period ends, and understanding this timeline helps you plan your next steps.

Your access timeline after cancellation

Once you cancel, you can continue using Simply Guitar until the end of your current billing cycle. For example, if you're charged on the 15th of each month and you cancel on the 20th, you'll retain full access until the 14th of the next month. On the 15th, your access will be removed and no charge will be made. This grace period gives you time to download any practice notes, record your progress, or switch to an alternative platform.

What to do with your account after cancellation

After your access ends, your account and learning history remain stored on Simply Guitar's servers for a period of time (typically 12 months). If you decide to resubscribe later, your progress, lesson history, and saved songs will still be there. You do not need to delete your account unless you want to remove all personal data; if you choose to delete your account, contact Simply Guitar directly for the data deletion process.

Refunds and what you're entitled to

Understanding your refund rights ensures you know exactly what to expect financially after cancellation.

Standard refund policy

Simply Guitar's standard policy is that cancellations take effect at the end of your current billing period, and no refund is issued for the remainder of that period. This means if you're charged on the 1st of the month and cancel on the 20th, you will not receive a refund for those 11 days. However, no further charges will occur. This is common practice for subscription services and is compliant with Singapore's consumer law as long as the terms are clearly disclosed at the point of purchase.

When you may be entitled to a refund

You are entitled to a refund if you cancel within a reasonable trial period (typically 14 to 30 days) and the service has not lived up to its advertised description. If Simply Guitar misrepresented its features, charged you more than the stated price, or failed to deliver the lessons as described, you have grounds to request a refund even after your trial period. Contact the Competition and Consumer Commission of Singapore (CCCS) if Simply Guitar refuses a legitimate refund claim. Tocancel recommends documenting your reason for cancellation in writing before you submit your cancellation request, as this creates a clear record if a dispute arises.

Common mistakes when cancelling Simply Guitar

Cancelling can feel stressful, but avoiding these pitfalls ensures your cancellation goes smoothly and you're not charged unexpectedly.

Mistake 1: deleting the app without cancelling the subscription

Removing the Simply Guitar app from your phone does not cancel your subscription. Your recurring payment will continue every month until you explicitly cancel through the App Store or Google Play Store. Many users discover this when they receive an unexpected charge weeks after deleting the app. Always cancel through the store before deleting the app.

Mistake 2: not confirming your cancellation in writing

Relying only on an on-screen confirmation is risky. Take a screenshot of your cancellation confirmation and save it to your email or cloud storage. If Simply Guitar charges you again after cancellation, this screenshot is your proof that you cancelled on a specific date. It gives you the evidence you need to dispute the charge with your bank or escalate a complaint to CASE or CCCS.

Mistake 3: ignoring your renewal date

If you want to avoid the next charge, you must cancel before your renewal date. Set a reminder on your phone one week before your next billing date to ensure you don't miss the cancellation window. Tocancel users often set calendar alerts to catch renewal dates and cancel in time.

Mistake 4: not checking your billing method

Before you cancel, verify which card or payment method is linked to your Simply Guitar subscription. Log into your account settings and check the payment details. If you're using an expired card, you may think you've successfully cancelled when the charge actually fails silently, then retries later. Confirm that your payment method is current and that the correct details are on file.

Comparison: Simply Guitar vs alternative guitar learning apps

If you're thinking about cancelling, reviewing your options helps you make a confident decision about your next step.

How Simply Guitar stacks up

Fender Play offers the longest free trial and the lowest monthly price, making it a good option if cost is your main concern. Guitar Tricks has the most extensive song library and a longer free trial period. Yousician combines gaming elements with learning, similar to Simply Guitar, at a slightly lower monthly cost. If you're cancelling because you've found a better fit elsewhere, Tocancel encourages you to try that platform's free trial before committing to a paid plan.

Refund disputes and escalation

If Simply Guitar continues to charge you after cancellation or refuses to acknowledge your cancellation request, you have a clear path to resolve the dispute and recover your money.

Step 1: contact Simply Guitar directly

Send a written cancellation request to Simply Guitar via email or through the app's support channel. Include your account email address, the date you want to cancel, and the date you submitted the cancellation request. Request a written confirmation of cancellation. Keep a copy of this email for your records. Wait 5 business days for a response.

Step 2: dispute the charge with your bank

If Simply Guitar does not respond or refuses to cancel, contact your bank and dispute the recurring charge. Tell your bank that you cancelled the subscription and that the company is continuing to charge you without your consent. Provide your screenshot of the cancellation confirmation and your email to Simply Guitar as evidence. Your bank can issue a chargeback and refund the disputed amount within 14 to 30 days.

Step 3: escalate to CASE or CCCS

If the chargeback fails or Simply Guitar claims you did not cancel, lodge a formal complaint with the Consumers Association of Singapore (CASE) or the Competition and Consumer Commission of Singapore (CCCS). These bodies have the power to investigate the company, force a refund, and issue penalties. Tocancel recommends keeping all documentation (screenshots, emails, bank statements) organised in one folder so you can provide complete evidence to the regulator.

How tocancel helps you cancel confidently

Cancelling a subscription should not be stressful or complicated, yet many companies deliberately obscure the cancellation process to trap users into paying longer than they want.

Your rights and your action plan

You own the decision to cancel. Singapore's Consumer Protection (Fair Trading) Act backs this right. Tocancel guides you through the cancellation process step by step, so you know exactly what to do on iOS, Android, or via the company directly. Tocancel has helped thousands of consumers cancel subscriptions they no longer want, and we provide clear evidence and documentation to protect you if a dispute arises. Whether you're cancelling today or saving this guide for later, Tocancel is your trusted resource.

Your cancellation checklist

• Log into your Simply Guitar account and note your renewal date.
• Check which payment method is linked to your account (card or Google Play/Apple ID).
• Follow the cancellation steps for your device (iOS or Android) above.
• Take a screenshot of your cancellation confirmation screen.
• Save the screenshot and email it to yourself for your records.
• Set a calendar reminder for your current renewal date to verify that no charge appears.
• If you're charged after cancellation, dispute the charge with your bank within 90 days.

Simply Guitar contact information

If you need to contact Simply Guitar directly about your cancellation, billing, or account, use the following details.

Corporate address and support channels

Simply Guitar's primary corporate address is registered in Israel, and the company does not publish a dedicated customer service address for Singapore users. Your best avenue for support is through the app itself (select "Help" or "Support" in the menu) or via the email address listed in the App Store or Google Play Store listing under "Company Information" or "Contact Developer". When you email, clearly state that you are a Singapore resident and expect a response within 5 to 7 business days. If you do not receive a response, escalate to CASE or CCCS as outlined above.

Key support channels

• In-app support: Open Simply Guitar, tap the menu icon, and select "Help" or "Contact Us".
• App Store support: Go to your subscription details in the App Store and tap "Contact Developer".
• Google Play Store support: Go to your subscription details and tap "Contact Support".
• Regulatory escalation: File a complaint with CASE (1800-6221-800) or CCCS (6100-0600) if the company ignores your request.

Final thoughts on cancelling Simply Guitar

Cancelling your Simply Guitar subscription is your right, not a favour you ask for. You control your money, your time, and your learning choices. If Simply Guitar no longer serves your goals or your budget, you can walk away confidently knowing that you have clear legal backing and a straightforward process to follow. Tocancel has guided thousands of consumers through subscription cancellations, and we're here to ensure you cancel cleanly and without surprise charges. Follow the steps above for your device, document your cancellation, and verify that no charge appears on your next renewal date. If you encounter resistance, escalate to CASE or CCCS with your evidence. You have power, and Tocancel is here to help you use it.