Cancel Yoga International: The Right Way

How to cancel Yoga International and stop recurring charges in malaysia

What is Yoga International and why you might need to cancel

Yoga International is an online subscription platform that delivers thousands of yoga classes, wellness workshops, and continuing education courses to your device, anywhere and anytime. You access the service through a monthly membership at RM94 or an annual plan at RM798, billed automatically to your payment method every renewal date.

The service positions itself as a global digital wellness platform rather than a Malaysia-specific offering, which means support is handled through email and help centre articles rather than a local customer service team. This structure works smoothly when you want to use the service, but it creates friction when you decide to cancel, because the cancellation process is not always obvious and the company does not advertise a clear one-click unsubscribe button.

How the subscription works and what you actually pay for

When you sign up for Yoga International, you gain unlimited access to over 4,000 practices across all devices, plus certificates of completion for select courses and discounts on additional trainings. The monthly plan gives you a 10 percent discount on trainings, whilst the annual plan includes a 20 percent discount plus a free digital practice journal.

Your first charge processes at sign-up or when any free trial period ends, and then the company charges your payment method automatically on each renewal date. If you forget to cancel before the next billing cycle, the full subscription fee will be deducted from your account, whether or not you used the platform during that period.

For Malaysian users, the value question is straightforward: if you use only a handful of classes each month, RM94 feels expensive for a digital-only service when local yoga studios and independent teachers offer more personalised support for similar money.

Why malaysian users struggle to cancel

Yoga International does not display a prominent cancellation option in your account dashboard, and the company does not list a Malaysia-specific mailing address or phone line for cancellations. Instead, the service directs you to contact their support team via email or help centre, which adds time and uncertainty to a process that should be straightforward under consumer protection law.

Many members discover that stopping their subscription does not trigger a refund for the unused portion of their prepaid period, so they realise too late that "cancelling renewal" is not the same as "getting money back". This gap between expectation and reality is the main reason users search for cancellation guides like the ones you will find on Tocancel.

Your consumer rights when cancelling Yoga International

What malaysian law says about subscription cancellations

Malaysia's Consumer Protection Act 1999 gives you the right to clear, honest information about any subscription service before you buy it, and the right to cancel without penalty if the business fails to deliver what it promised. The law also requires that companies make it as easy to cancel a subscription as it was to sign up-if you could subscribe with one click, you should be able to cancel with equal ease.

Your legal position is this: you have the right to cancel Yoga International at any time, because the service terms do not state a minimum lock-in period. However, the law does not automatically require the company to refund you for the days or months you have not yet used, unless you cancel within a cooling-off period (usually 14 days from purchase for distance contracts) or the company breaches its obligations to you.

If Yoga International continues to charge you after you have submitted a valid cancellation request, or if the company refuses to cancel without clear legal justification, you can lodge a complaint with the Ministry of Domestic Trade and Consumer Affairs (MDTCA), Malaysia's consumer protection regulator.

Your right to stop automatic billing before the next charge date

The most important thing you can do is cancel before your next billing date, which you can find in your account or payment confirmation email. Once you cancel before that date arrives, the company should not charge you again, though you may retain access to the service until the current billing period expires (this is called "access through the end of your paid period").

If a charge appears on your account after you have cancelled, you have the right to dispute it with your bank or payment provider as an unauthorised or incorrect transaction. Document your cancellation request with screenshots and email confirmation, because your bank will ask for proof that you attempted to stop the charges.

On Tocancel, we help thousands of consumers understand that stopping automatic renewal is your right, not a favour the company is doing for you.

How to cancel Yoga International step by step

Before you start: gather your account information

Take five minutes now to collect the details you will need, because having this information ready prevents delays and gives you documentation if you need to escalate your cancellation to your bank or the MDTCA.

• Log in to your Yoga International account and note your next billing date.
• Take a screenshot of your membership status and active plan.
• Search your email inbox for your original receipt or confirmation from Yoga International, Apple App Store, or Google Play Store (whichever platform you used to subscribe).
• Write down the exact amount you were charged, such as RM94 or RM798.
• Take a screenshot of your payment method and the last four digits of your card or account number.

How to cancel if you subscribed directly on the Yoga International website

Direct web subscriptions are billed by Yoga International itself, which means you contact the company directly to cancel rather than going through Apple or Google.

1. Go to yogainternational.com and log in to your account using your email and password.
   • If you have forgotten your password, click "Forgot password" and follow the email recovery steps.
2. Navigate to your Account or Membership section-this is usually found in a dropdown menu under your profile name or in the account settings area.
   • Look for headings such as "Subscription", "Billing", "Membership" or "Payment Methods".
3. Look for a link or button labeled "Cancel Subscription", "Manage Membership" or "Billing Settings".
   • If you cannot find a cancellation button in your account, proceed to the next step.
4. If no self-service cancellation option is visible, contact Yoga International support at [email protected] with a clear, dated email that includes:
   • Your full name and the email address linked to your account.
   • Your account number or username.
   • A clear statement: "I wish to cancel my Yoga International subscription effective immediately" or "Please cancel my subscription before my next billing date on [DATE]".
   • A request for written confirmation of your cancellation.
5. Wait for a response email confirming your cancellation.
   • Yoga International typically responds within 1 to 3 business days.
   • Save this confirmation email as your proof of cancellation.
6. Check your account one week later to confirm your subscription status has changed to "Cancelled" or "Inactive".
   • If your account still shows an active subscription, send a follow-up email to support with your previous email thread attached.

How to cancel if you subscribed through apple app store or iTunes

If you downloaded the Yoga International app on an iPhone, iPad or Mac and subscribed through Apple, you must cancel through Apple's subscription management system, not through Yoga International's website.

1. Open the App Store app on your iPhone, iPad or Mac.
   • On Mac, click the App Store icon in the Dock; on iPhone or iPad, tap the App Store icon on your home screen.
2. Tap or click your profile icon in the top right corner, then select "Account" or "View Account".
   • On some devices this is labeled "My Account".
3. Tap or click "Subscriptions" or "Manage Subscriptions".
   • This shows all your active app subscriptions.
4. Find "Yoga International" in the list and tap or click it to open the subscription details.
   • You will see your subscription plan, renewal date, and payment method.
5. Tap or click "Cancel Subscription" or "Edit".
   • Apple will show you a confirmation screen asking why you are cancelling (optional).
6. Confirm your cancellation by tapping "Confirm" or "Yes, Cancel".
   • Apple will display a message confirming that your subscription will end on your current renewal date and that you will retain access until that date expires.
7. Take a screenshot of the confirmation screen showing that your Yoga International subscription is now cancelled.
   • Apple sends a confirmation email to your Apple ID email address within a few minutes.

How to cancel if you subscribed through google play store

If you downloaded the Yoga International app on an Android phone or tablet and subscribed through Google Play, you cancel through Google's subscription management system.

1. Open the Google Play Store app on your Android device.
   • Tap the profile icon in the top right corner.
2. Tap "Payments and subscriptions" then "Subscriptions".
   • This displays all your active subscriptions.
3. Find "Yoga International" in the list and tap it.
   • You will see your plan details, next billing date, and payment method.
4. Tap "Cancel subscription".
   • Google Play will ask for your cancellation reason (optional).
5. Confirm your cancellation by tapping "Yes, cancel" or "Confirm".
   • Google displays a message confirming that your Yoga International access will end on your current renewal date.
6. Take a screenshot of the confirmation page.
   • Google sends a confirmation email to your Google account email address.

What happens after you cancel your subscription

Access, data and what you keep after cancellation

Once you cancel, Yoga International allows you to keep access to the platform until the end of your current billing period. This means if you cancel on the 10th of the month but your renewal date is the 25th, you retain full access until the 25th arrives, and no new charge is processed on that date.

The Yoga International terms state that the company may delete your personal information and user-generated content after your subscription ends, though it usually takes 30 to 90 days for this process to occur. If you have saved certificates, course notes or other content you want to keep, download or screenshot them before your cancellation date arrives.

You will no longer have access to new classes, workshops or the member community after your billing period expires, but the service does not charge you any early termination fee or penalty for cancelling early.

Confirming your cancellation worked and checking for unwanted charges

Check your account dashboard one week after your cancellation becomes effective to confirm that no new charge has been processed. Review your bank or credit card statement for the next 60 days to ensure that Yoga International or its payment processor has not attempted a surprise renewal charge.

If you see a charge appear after your cancellation date, contact your bank or payment provider immediately and report it as an unauthorised transaction. You have the right to dispute charges that occur after you have cancelled, and most banks will reverse the charge within 7 to 14 days if you provide proof of your cancellation request.

Pricing and payment methods

Current Yoga International subscription costs in malaysia

Annual plans save you approximately RM336 per year compared to paying monthly, but you lose the flexibility to cancel without losing access until the 12-month period expires. The monthly plan costs more per month but gives you the option to cancel quickly if the service does not suit you.

Common mistakes when cancelling Yoga International

Why your cancellation might have failed

Many users believe they have cancelled their subscription when they have actually only stopped using the app or deleted it from their device. Uninstalling the app does not cancel your subscription, and the company will continue to charge you on every renewal date until you formally cancel through the platform where you subscribed.

Another frequent mistake is contacting the wrong support team. If you subscribed through Apple App Store, contacting Yoga International's support team to cancel will not stop Apple from charging you, because Apple handles the billing relationship, not Yoga International. You must cancel through Apple's subscription settings, not through Yoga International's website or email support.

Some users cancel their subscription but miss the confirmation email or misread the renewal date, so they think they are cancelled when in fact the company will charge them on the next billing cycle. Take a screenshot of your cancellation confirmation and set a phone reminder for two days before your final billing date so you can verify that no charge was processed.

Additionally, some members cancel their subscription on the Yoga International website but forget that they previously set up an alternative billing method (such as a different credit card or bank account). If you have multiple payment methods linked to your account, make sure all of them are removed or updated before your cancellation date, because the company may attempt to charge whichever card is set as the default payment method.

What to do if Yoga International keeps charging you after cancellation

Your options if the company refuses to honour your cancellation

If a charge appears on your account after you submitted a cancellation request, and you have proof (such as an email confirmation from Yoga International or a screenshot of your cancelled subscription status), you have several immediate options.

First, contact Yoga International support again with your original cancellation email attached. Quote the date you cancelled, the date the unwanted charge appeared, and ask for an explanation. Request a full refund and ask the company to confirm in writing that your subscription is now permanently cancelled. Give Yoga International 5 business days to respond.

If the company does not respond or refuses to refund you, contact your bank or payment provider and report the charge as unauthorised or incorrectly charged. Provide your bank with screenshots of your cancellation request and the confirmation email from Yoga International. Your bank will investigate and typically reverses the charge within 7 to 14 days if your evidence is clear.

If the problem persists, you can lodge a formal complaint with the Ministry of Domestic Trade and Consumer Affairs (MDTCA) at 1800-88-5050 or through their online portal at www.kpdnkk.gov.my. Describe the situation, attach your proof of cancellation, and the regulator will contact Yoga International on your behalf to enforce your cancellation rights under the Consumer Protection Act 1999.

When to cancel Yoga International: the timing guide

The best time to cancel and avoid paying for an extra month

The golden rule is this: cancel at least 2 to 3 days before your next billing date to ensure your cancellation is processed before the charge goes through. You can find your exact renewal date in your account settings or in your subscription confirmation email.

If you are close to your renewal date and unsure whether your cancellation has been processed, contact Yoga International support or your payment provider to ask for the status of your cancellation request. Do not wait until the day of renewal to check, because some cancellations take 24 to 48 hours to process fully.

If you cancel and a charge still appears on your account after your renewal date, you have the right to ask for a refund of that charge, even if Yoga International's terms state that no refunds are given for active subscriptions. The reason is that you cancelled before the charge date, so the company is not entitled to bill you for a service you did not request to continue.

Comparison: Yoga International versus other online wellness platforms

How Yoga international's cancellation process compares

Yoga International's pricing sits in the mid-range of online wellness subscriptions, but its cancellation process is slower and less transparent than competitors like YouTube Premium, which offers a one-click unsubscribe button in your account settings. This lack of transparency is why Tocancel exists: to give you a clear, step-by-step path to cancelling without frustration or delays.

How to contact Yoga International for support and cancellation

Official support channels and mailing information

Yoga International operates as a global online service without a physical Malaysia-based office. The company handles all cancellation and support requests through email rather than phone or in-person contact.

When you email [email protected], include your full name, account email address, and a clear cancellation request. Use the subject line "Subscription Cancellation Request" so your email is routed to the correct team and does not get buried in general inquiries.

Keep a copy of your email and the date you sent it. If Yoga International does not respond within 5 business days, send a follow-up email referencing your original cancellation request. If the company still ignores your request or refuses to cancel without valid legal reason, escalate to the MDTCA as outlined in the consumer rights section above.

Summary and your next steps

What you need to know about cancelling Yoga International in malaysia

Yoga International is a global digital wellness platform that operates entirely online, meaning there is no Malaysia-specific phone line or physical office to contact. You have the legal right under Malaysia's Consumer Protection Act 1999 to cancel your subscription at any time without penalty or lock-in period, and you can cancel via your account settings, Apple App Store, or Google Play Store depending on where you subscribed.

The key to avoiding unwanted charges is to cancel at least 2 to 3 days before your next billing date and to request written confirmation of your cancellation. The company does not offer refunds for unused time, so timing your cancellation correctly is essential. If a charge appears after you cancel, dispute it with your bank and contact the MDTCA for support.

Tocancel has helped thousands of consumers navigate confusing subscription cancellations by providing clear, step-by-step guidance grounded in consumer protection law. Whether you are cancelling Yoga International because the service does not suit you, because local options offer better value, or simply because you want to cut unnecessary spending, you have the right to cancel without obstacle or delay.

Visit Tocancel.com today to access templates, additional guides, and resources to help you cancel Yoga International with confidence and protect your consumer rights in Malaysia.