Cancel Function Of Beauty: Step-by-Step Guide

How to cancel Function Of Beauty subscription and protect your money in singapore

What is Function Of Beauty

Function Of Beauty is a direct-to-consumer beauty brand that creates personalised hair and body care products built specifically for you. You answer a detailed quiz about your hair type, concerns, and preferences, and the brand manufactures custom formulas matched to your exact needs. Unlike off-the-shelf products, every bottle is made to order based on your individual profile.

How the service works

You receive made-to-order products on either a subscription or one-time purchase basis. Because each item is personalised, Function Of Beauty processes your payment before production and shipment. This means your card is charged immediately, and your custom formula ships shortly after manufacturing completes.

Why people subscribe

Customers choose Function Of Beauty for tailored solutions to hair loss, dandruff, frizz, or specific skin goals without the trial-and-error of generic products. The subscription model offers convenience and typically discounted pricing compared to one-time purchases. Many subscribers appreciate receiving fresh batches on a predictable schedule rather than remembering to reorder.

Pricing and plans in singapore dollars

Function Of Beauty pricing varies depending on whether you choose a subscription or one-time purchase, and exact SGD amounts may shift at checkout based on current exchange rates and active promotions.

Current pricing table

Subscription versus one-time purchase

If you choose a monthly subscription, you are charged automatically every 30 days unless you cancel. One-time purchases charge once and do not renew. Subscription members typically save 10-20% per order compared to single purchases, but this saving only benefits you if you use the product consistently. If you are unsure whether the formula will work for you, start with a one-time purchase first, then subscribe once you confirm results.

Reasons to cancel Function Of Beauty

Cancelling is the right choice if the custom formula didn't deliver results, the cost no longer fits your budget, or you've found a product that suits you better. You might also cancel if you're unhappy with the subscription renewal process or prefer to purchase manually rather than automatically.

Common reasons customers cancel

• The personalised formula didn't deliver promised results within a reasonable timeframe.
• Monthly charges feel too high, especially if you are not using products quickly enough.
• You want to try a different brand or switch to cheaper alternatives.
• Delivery times or customer service experiences fell short of expectations.
• You prefer manual purchasing over automatic monthly billing.
• Product quality or scent changed after reformulation, and you are unhappy with the new version.

When you should keep your subscription

Keep your subscription if the formula is working well, you use products consistently, and the cost aligns with your budget. Hair care results often take 4 to 8 weeks to show noticeably, so patience may be worth it before you decide to cancel. If you are only a few weeks into your subscription and results haven't appeared yet, giving it another month may reveal improvements you don't see immediately.

Your consumer rights and what they mean for you

Under Singapore's Consumer Protection (Fair Trading) Act, you have clear legal rights when you cancel a subscription service. These protections apply regardless of whether you signed up online, by phone, or through a mobile app.

Your legal position

You have the right to cancel any subscription at any time without penalty, provided you give reasonable notice and follow the company's stated cancellation process. Function Of Beauty must not charge you after you cancel, must not bill you for months you have not yet used, and must be transparent about when your cancellation takes effect. If the company continues to charge you after you cancel, you can lodge a complaint with the Consumers Association of Singapore (CASE) or dispute the charge with your credit card issuer.

In practice, this means you do not need to wait until your billing date to cancel, you do not need to exhaust your prepaid balance, and you are entitled to a refund if charges appear after cancellation. The Consumer Protection (Fair Trading) Act gives you the power to stop unwanted charges and recover money you did not authorise. Tocancel empowers consumers like you to understand these rights and exercise them confidently.

Automatic renewal rules in singapore

Function Of Beauty cannot hide cancellation behind a complex process. Singapore law requires that cancellation be at least as easy as signing up. If you signed up online, you must be able to cancel online. If you signed up by email, cancellation by email must be accepted. This is a minimum standard you can always rely on.

How to cancel Function Of Beauty subscription

You have multiple options to cancel, depending on how you prefer to communicate and how you manage your account. Tocancel recommends cancelling through your online account first, as it is the fastest and most transparent method. You will receive immediate confirmation you can screenshot for your records.

Cancel via your Function Of Beauty account (web)

This is the most straightforward approach and gives you instant confirmation of cancellation in writing.

1. Visit the Function Of Beauty website and log into your account using your email and password.
   • If you have forgotten your password, click the "Forgot Password" link and follow the reset instructions sent to your email.
   • Check your spam or promotions folder if you don't see the reset email within 5 minutes.
2. Navigate to the "My Subscriptions" or "Manage Subscriptions" section of your account dashboard.
   • This is usually found under "Account Settings" or "Billing" in the main menu.
   • If you cannot locate it, look for a gear icon or "Profile" menu at the top right of the page.
3. Locate your active subscription and select the "Cancel Subscription" or "Pause" button.
   • Read the cancellation terms carefully. Note the exact date your subscription ends.
   • If a pause option appears, decide whether you want to pause temporarily or cancel permanently.
4. Complete the cancellation process by confirming your choice.
   • Function Of Beauty may ask for feedback about why you are cancelling. You do not have to answer, but your feedback can help improve the service.
   • Do not be deterred by discount offers appearing at this stage. If you are certain you want to cancel, proceed without accepting any counter-offers.
5. Screenshot or save the confirmation page as proof of cancellation.
   • Write down the cancellation date and confirmation number if one is provided.
   • Check your email for a cancellation confirmation message. If you do not receive one within 24 hours, contact customer support to verify.

Cancel via email or customer support

If you cannot access your online account or prefer written communication, you can cancel by contacting Function Of Beauty's customer support team directly. This creates a paper trail of your cancellation request.

1. Locate the customer support email address on the Function Of Beauty website.
   • Check the "Contact Us" page, "FAQ," or the footer of the website.
   • If no email is listed, look for a live chat option or contact form on their website.
2. Write a clear email with your full name, account email address, and subscription details.
   • Example subject line: "Subscription Cancellation Request - [Your Name]"
   • In the body, write: "I request to cancel my Function Of Beauty subscription effective immediately. Please confirm cancellation and provide the date my subscription ends."
   • Include any order numbers or subscription IDs if you have them readily available.
3. Send the email and keep a copy for your records.
   • Request a read receipt if your email client supports it, so you know the support team received your message.
   • Set a calendar reminder to follow up if you don't receive a response within 48 hours.
4. When customer support responds, save their cancellation confirmation email.
   • This email is your proof of cancellation and will protect you if charges continue.
   • If the support team asks you to cancel via your online account instead, go back to the web cancellation steps above.

Cancel via credit card or payment method

If you cannot reach Function Of Beauty or want immediate protection against further charges, you can cancel the subscription through your credit card issuer or bank.

1. Contact your credit card issuer or bank by phone, online banking, or mobile app.
   • Ask to revoke payment authorisation for Function Of Beauty.
   • In banking terms, this is called cancelling a "recurring payment" or "standing order."
2. Provide the card number you used and confirm the merchant name is "Function Of Beauty."
   • Your bank will stop all future charges from this merchant on this card.
   • Ask for a confirmation number or reference for your records.
3. Follow up by cancelling through Function Of Beauty's website or email as well.
   • Blocking payment through your bank is a safety net, but you should still officially cancel the subscription with the company.
   • This prevents confusion and ensures the company knows you no longer want the service.

Tocancel recommends this combined approach: cancel online first, then block payment at your bank if charges continue. This ensures you are protected on both fronts.

What happens after you cancel

Understanding what happens next prevents you from being charged unexpectedly or missing important details about your final shipment.

Timeline after cancellation

Function Of Beauty typically stops charging you on the first day of your next billing cycle. If you cancel on the 15th of the month and your subscription renews on the 20th, you will not be charged on the 20th. However, if your next payment has already processed (for example, you cancel on the 21st but were charged on the 20th), you may be entitled to a refund of that charge.

Your access to any loyalty benefits or subscription discounts ends immediately upon cancellation. If you have prepaid credit or unused balance on your account, ask Function Of Beauty whether they refund this. Some brands offer store credit instead of cash refunds; Tocancel advises checking their policy before you cancel.

What to monitor after cancellation

• Check your credit card or bank statement 5 to 7 days after cancellation to confirm no new charges appear.
• If a charge appears after you cancelled, contact Function Of Beauty immediately and request a refund.
• Keep the cancellation confirmation email for at least 12 months as proof you cancelled on a specific date.
• If Function Of Beauty refuses to refund an unauthorised post-cancellation charge, dispute it with your bank or credit card issuer within 60 days of the charge.

Refunds and money back

Your right to a refund depends on when you cancel and when you were last charged.

When you are eligible for a refund

You are entitled to a refund if Function Of Beauty charged you for a billing cycle you have not yet started or will not use. For example, if your subscription renews on the 1st of each month and you cancel on the 2nd, you should not have been charged. In this case, you are entitled to a full refund of that month's charge.

If you cancel mid-cycle (for example, on the 15th of a month you paid for on the 1st), you are generally not entitled to a partial refund for the unused half-month, unless Function Of Beauty's terms explicitly state otherwise. Check their cancellation policy on their website to see if they offer pro-rata refunds for mid-cycle cancellations.

How to request a refund

1. Review your most recent charge by logging into your account or checking your credit card statement.
   • Write down the exact charge amount and the date it was processed.
   • Determine whether this charge covers a period you will not use.
2. Contact Function Of Beauty customer support with your refund request.
   • State clearly: "I cancelled my subscription on [date]. I was charged S$[amount] on [charge date] for the period [start date] to [end date]. This charge covers a period I will not use, and I request a full refund to my original payment method."
   • Attach a screenshot of your cancellation confirmation and your credit card statement showing the charge.
3. If Function Of Beauty declines your refund request, escalate to your credit card issuer.
   • Your bank can dispute the charge on your behalf within 60 days of the transaction.
   • Tocancel advises always trying the company first, but your bank is your safety net if the company refuses.

Refunds typically take 5 to 10 business days to appear in your account after Function Of Beauty processes them. If 10 business days pass and the refund has not arrived, contact your bank to confirm.

Common cancellation mistakes to avoid

Many consumers make small errors that delay cancellation or leave them vulnerable to charges. These mistakes are easy to avoid once you know what to watch for.

Mistake 1: cancelling without confirming

Some customers believe they have cancelled because they clicked a button, but they never received a confirmation email or saw a final confirmation screen. Always wait for written confirmation before you consider cancellation complete. If you do not receive a confirmation email within 24 hours of cancelling online, contact customer support to verify that your cancellation was processed.

Mistake 2: relying only on payment blocking

Blocking payment through your bank stops the charge, but Function Of Beauty may mark your account as delinquent or suspend your profile. You may then receive collection notices or emails. Always cancel directly with Function Of Beauty as your primary method, and use payment blocking only as a backup. Tocancel always recommends the direct approach first.

Mistake 3: cancelling but not monitoring your next statement

System errors or processing delays sometimes result in charges appearing even after you cancel. If you do not check your statement for 2 to 3 months, the charge may become harder to dispute. Review your statement 7 days after cancellation, and again on your expected billing date, to catch unauthorised charges immediately.

Mistake 4: accepting a discount offer instead of cancelling

At the cancellation screen, Function Of Beauty may offer you a discount to keep your subscription. If you are certain you want to cancel, do not accept these offers. Accepting a discount restarts your subscription and delays your cancellation. If you genuinely want to keep the service but at a lower price, discuss this with customer support separately from your cancellation request.

Mistake 5: not saving proof of cancellation

If you need to dispute a charge or prove you cancelled, you must have written evidence. Screenshot your cancellation confirmation page, save the confirmation email, and note the exact date and time you cancelled. Tocancel recommends keeping this proof for at least one year.

Cancellation checklist

Use this checklist to ensure you cancel correctly and protect yourself:

Reviews and customer experiences

Customer feedback on Function Of Beauty reveals common patterns. Subscribers who see results within 4 to 8 weeks tend to rate the service highly and stay subscribed. Those who cancel most often cite slow results, high monthly cost, or difficulty with the cancellation process itself. Tocancel has found that customers who use the online cancellation method report faster processing and fewer billing issues compared to those who only email customer support.

Many reviewers praise the customisation quiz and the idea of personalised products, but some report that their formula did not improve their hair or skin within the timeframe they expected. A few customers mention that cancelling took longer than expected or that they were charged after they believed they had cancelled. These experiences reinforce the importance of monitoring your statement and keeping proof of cancellation.

Should you keep or cancel Function Of Beauty

Use this table to decide whether cancelling is right for you:

If you are unsure, try pausing instead of cancelling

If Function Of Beauty offers a pause option, use it instead of cancelling. Pausing suspends your subscription for 1 to 3 months without cancelling permanently. This gives you time to use your current supply, observe results, and decide whether to resume. If you pause and find you do not miss the service, you can then cancel permanently. Pausing is a low-risk way to test whether you genuinely need the subscription.

How to contact Function Of Beauty in singapore

If you need to cancel, request a refund, or have questions about your subscription, Function Of Beauty provides customer support through their website. The brand does not list a physical address in Singapore for cancellations or returns. All cancellations must be completed via the "My Subscriptions" section of your online account or by contacting customer service through their official email support channels and live chat form on their website.

Tocancel recommends cancelling online first for the fastest confirmation. If you encounter any issues during cancellation or if Function Of Beauty refuses to process your cancellation, you can escalate your complaint to the Consumers Association of Singapore (CASE) or dispute any unauthorised charges with your credit card issuer.

For serious disputes, contact the Consumers Association of Singapore at their website or helpline. They will mediate between you and Function Of Beauty at no cost to you and can compel the company to refund unauthorised charges if you have proof of cancellation.

Final summary

Cancelling Function Of Beauty is straightforward when you follow the correct steps. You have the legal right to cancel at any time, without penalty, provided you follow the company's stated process. Tocancel has helped thousands of consumers cancel subscriptions and recover unauthorised charges by understanding their rights and taking clear action. Log into your account, navigate to "My Subscriptions," click "Cancel," and save your confirmation. Monitor your next statement to ensure no charges appear. If charges continue after cancellation, request a refund from Function Of Beauty, and if they refuse, dispute the charge with your bank.

Your money and your time matter. If Function Of Beauty is not delivering results or fits your budget, cancelling is always an option. Use the checklist above to cancel confidently, and remember that Tocancel is here to help you understand your consumer rights at every step. You are in control of your subscriptions, and you have the law on your side.