Cancel Simply Guitar: The Right Way

How to cancel Simply Guitar and stop recurring charges

Understanding Simply Guitar and why you may want to cancel

Simply Guitar is a mobile app and web-based learning platform created by JoyTunes that teaches beginner and intermediate guitarists through interactive lessons, song-based practice routines and real-time audio feedback. The app listens to your playing, detects chord accuracy, strumming patterns and timing, then provides instant corrections to help you improve. Your progress syncs across all your devices, so you can start a lesson on your phone and continue on your tablet without losing your place.

The service appeals to self-taught learners who want structured guidance without paying for expensive private lessons. JoyTunes designed the experience around real songs you actually want to play, which keeps practice engaging and builds skills you can use immediately. Simply Guitar accepts payments through Apple App Store, Google Play, direct credit card and PayPal, which means your cancellation process depends on how you originally signed up.

When you should consider cancelling Simply Guitar

You have every right to cancel if the teaching style does not match your learning pace, you lack time to practice consistently, or you prefer a different app. Some learners find they progress faster with private lessons or in-person instruction. Others discover that the subscription cost no longer fits their budget or that they have achieved their initial learning goals. Cancelling is straightforward once you know which payment method you used, and Tocancel can guide you through each option.

When you might want to pause before cancelling

If you are away on holiday or experiencing a temporary busy period, consider whether a short break is better than permanent cancellation. Many learners find that even 10 minutes of daily practice keeps them engaged long-term, so skipping the app for a week or two might be enough. However, if you genuinely do not intend to return, cancelling stops all future charges immediately and is the cleaner option. Tocancel recommends making this decision based on your honest commitment level, not on short-term setbacks.

Your consumer rights in canada and what they protect

When you cancel Simply Guitar, Canadian consumer protection laws give you specific rights depending on how you paid and when you purchased your subscription. The Consumer Protection Act (which applies in most Canadian provinces) requires that digital service providers clearly disclose their cancellation methods before you buy. If Simply Guitar failed to show you how to cancel at the point of purchase, you may have grounds to dispute charges or request a refund beyond their standard policy.

Your legal position is strong if Simply Guitar charged you after you submitted a cancellation request, failed to stop billing within 30 days of your request, or did not provide transparent cancellation instructions upfront. Canadian consumer protection agencies enforce these rules to prevent companies from making cancellation deliberately difficult.

How app store and payment provider protections work for you

If you subscribed through Apple App Store, you can request a refund within 60 days of any charge you believe was made in error or without your permission. Google Play offers a 48-hour refund window after purchase, though you may extend this through their support team if you have a valid reason. PayPal and credit card companies typically offer buyer protection within 120 days, which means you can dispute charges if the service did not deliver what you paid for or if you cancelled but were billed anyway.

These third-party protections exist independently of Simply Guitar's own refund policy, which means you have multiple ways to recover money if the company fails to honour your cancellation. Tocancel recommends documenting every communication with Simply Guitar support, every cancellation request and every billing statement. This paper trail becomes crucial evidence if you need to escalate to your provincial consumer protection office or your credit card issuer.

Your right to clear cancellation information

You have a fundamental right to know how to cancel before you pay. If Simply Guitar did not clearly show you the cancellation process at signup, you can report this to your provincial consumer protection agency. Most provinces have a Consumer Protection Office or equivalent regulatory body that investigates complaints about hidden or obscured cancellation procedures. Your legal position strengthens when you can prove that the company deliberately concealed cancellation steps.

How to cancel Simply Guitar based on your payment method

Your cancellation steps depend entirely on which platform you used to subscribe. Each method has a different process, timeline and refund eligibility window. Tocancel has outlined each path below so you can follow the exact steps for your situation.

Cancelling a Simply Guitar subscription via apple app store

If you subscribed through Apple App Store on your iPhone, iPad or Mac, you manage and cancel your subscription directly through Apple's system. Simply Guitar cannot cancel your subscription for you; Apple controls the entire billing relationship once you tap "Subscribe" in the app.

1. Open the Settings app on your iPhone, iPad or Mac
2. Tap your Apple ID banner at the top (on iPhone/iPad) or click your name in the menu (on Mac)
3. Tap "Subscriptions" (you may need to scroll down to find this option)
4. Find and tap "Simply Guitar" in your active subscriptions list
5. Tap "Cancel Subscription" and confirm your choice
6. Apple will show you a cancellation date; your access ends at midnight on that date
7. Check your email for a cancellation confirmation from Apple within minutes

Your cancellation takes effect immediately, and you will not be charged again after the current billing cycle ends. If you paid for a full year upfront and cancel within 60 days, you may request a refund through Apple by opening the App Store, tapping your profile picture, scrolling to your purchase history and selecting "Report a Problem" next to the Simply Guitar charge. Tocancel advises saving your cancellation confirmation email in case you need it later for dispute resolution.

Cancelling a Simply Guitar subscription via google play

If you subscribed through Google Play on an Android device, Google manages your billing and cancellation, not Simply Guitar directly. You control the subscription through your Google Play account settings.

1. Open the Google Play Store app on your Android device
2. Tap your profile icon in the top right corner
3. Tap "Payments and subscriptions" then "Subscriptions"
4. Find and tap "Simply Guitar" from your active subscriptions
5. Tap "Cancel subscription" and follow the prompts to confirm
6. Google will display your final billing date; you lose access after that date
7. Check your email for a cancellation confirmation from Google Play

If you cancel before your next billing date, you will not incur another charge. Google Play allows refund requests within 48 hours of purchase, though you may appeal for longer if you contact their support team with a clear reason. Tocancel recommends requesting your refund immediately after cancelling if you believe the charge was unauthorized or if the service did not meet your expectations.

Cancelling Simply Guitar if you paid by credit card or PayPal directly

If you subscribed directly through Simply Guitar's website using a credit card or PayPal account, the cancellation process is less straightforward because Simply Guitar does not publish a self-service cancellation portal. In this case, you must contact their support team in writing to request cancellation.

1. Email [email protected] with the subject line "Cancellation Request"
2. Include your full name, email address associated with the account and the email address on your billing statement
3. State clearly that you wish to cancel your subscription immediately and no longer want to be charged
4. Request written confirmation of your cancellation
5. Wait for a response (typically within 3-5 business days)
6. If you do not receive confirmation within 7 days, follow up with another email or contact them again
7. Save all emails as proof of your cancellation request

If Simply Guitar continues to charge you after you submit this email, you have evidence of your cancellation request. Your credit card company or PayPal will reverse unauthorized charges based on this proof. Tocancel advises sending this email from the same email address you used at signup so your account is easy to locate. Consider sending it via registered mail as well to create a formal record, using the address below in the Contact Simply Guitar section.

What to expect after you cancel and how to verify

Cancellation happens at different speeds depending on your payment method. If you cancelled through Apple or Google, your access ends on your next scheduled billing date, which could be days or weeks away. If you cancelled via email to Simply Guitar, verify that the company has actually stopped billing you by checking your next statement 30 days after your cancellation request.

Confirming your cancellation worked

Check your email for a cancellation confirmation message from Apple, Google or Simply Guitar. If you do not receive confirmation within 7 days, send a follow-up email to [email protected] asking for written proof. Do not assume silence means success; companies sometimes fail to process cancellation requests. Monitor your credit card or PayPal account 2-3 weeks after your expected final billing date to confirm no charge appeared.

If Simply Guitar charges you again after you cancelled, gather all your cancellation confirmations and contact your credit card issuer or PayPal immediately. Explain that you submitted a valid cancellation request but were charged anyway, and ask them to dispute the charge. Most payment providers reverse these charges within 30 days if you provide proof of your cancellation attempt. Tocancel has helped thousands of consumers recover unauthorized charges by keeping clear records of their cancellation requests and sharing them with their payment provider.

Protecting your account after cancellation

After your cancellation is final, you will lose access to Simply Guitar's lessons and progress. If you think you might return someday, take screenshots of your progress or export any notes you made during your learning journey. Your account login details remain valid even after cancellation, so if you change your mind within a few months, you can reactivate by simply resubscribing.

Simply Guitar pricing and subscription plans

Simply Guitar offers flexible subscription options designed for different budgets and commitment levels. Pricing varies by region, promotional campaigns and whether you are a new or returning user, so you may see different prices than other subscribers. The table below shows the typical structure for Canadian users.

Plan type	Billing cycle	Typical price (CAD)	Best for
Monthly subscription	Every 30 days	Varies by promo	Testing short-term or flexible commitment
Annual subscription	Once per year	Varies by promo (best value)	Committed learners seeking lowest per-month cost
Free trial	7-30 days	Free	New users exploring features risk-free
Promotional offer	Varies	Discounted or free	New users during special campaigns

Annual plans lock in a lower per-month rate but require you to commit upfront. Monthly subscriptions cost more per month but give you flexibility to cancel anytime without penalty. Many new users start with a promotional free trial that converts to a paid plan unless you cancel before the trial ends. All cancellation rules apply equally to trial, promotional and full-price subscriptions.

Common mistakes when cancelling Simply Guitar

Cancelling a subscription can feel stressful, especially when you are unsure of the right steps. Many people make preventable mistakes that delay their cancellation or leave them vulnerable to continued charges.

Mistake 1: deleting the app without cancelling the subscription

Simply deleting the Simply Guitar app from your phone does not cancel your subscription or stop charges. Your billing continues in the background through Apple, Google or Simply Guitar's direct payment system. You must formally cancel through the platform where you subscribed. Tocancel emphasizes this point because it is the most common error that leads to accidental continued charges.

Mistake 2: assuming emailed cancellation requests are received and processed

If you email Simply Guitar to cancel but receive no reply within 7 days, many people assume the company processed their request. This assumption has cost consumers thousands of dollars in unexpected charges. Always demand written confirmation of your cancellation, and if the company does not reply within one week, escalate to your payment provider. Tocancel recommends treating email silence as a red flag and following up immediately.

Mistake 3: failing to document your cancellation attempts

Screenshots, emails and confirmation numbers are your only protection if a dispute arises. If you cancel verbally or through an informal chat without saving evidence, you have no proof of your request. Keep every cancellation confirmation email, every screenshot of your cancellation in the app, and every text message or chat log related to your cancellation request. This documentation is essential if you need to dispute charges later.

Mistake 4: not checking your next statement after cancelling

Cancellation processing times vary. Sometimes a company bills you one final time after you cancel, which is acceptable. But if you are charged 60 days after your expected cancellation date, you need proof that you tried to cancel. Vigilance at this stage prevents cascading unauthorized charges that become harder to reverse the longer you wait.

Refunds and what you can recover

Your refund eligibility depends on when you cancelled, how you paid and which consumer laws apply to your situation. Simply Guitar does not advertise a standard refund policy on their website, which is itself a legal problem in Canada. Most refund windows are determined by Apple, Google, PayPal or your credit card company, not by Simply Guitar itself.

Refunds through apple app store

Apple allows refund requests up to 60 days after any charge. Open the App Store, go to your purchase history, find the Simply Guitar charge and tap "Report a Problem". Select a reason for your refund (such as "I did not authorise this charge" or "This did not match the description") and submit. Apple typically approves or denies your request within 48 hours and processes refunds within 5-10 business days.

Refunds through google play

Google Play refunds within 48 hours of purchase without requiring a reason. After 48 hours, you must contact Google Play support directly and explain why you believe a refund is justified. Provide your subscription cancellation confirmation and any evidence that the service did not work as advertised. Google generally grants refunds up to 120 days in cases of technical problems or if you cancelled but were charged anyway.

Refunds through PayPal or credit card

PayPal and your credit card company offer buyer protection within 120 days of any charge. If Simply Guitar refused to cancel your subscription or continued billing after you cancelled, open a dispute with your payment provider. Provide your cancellation request email and any confirmation from Simply Guitar. Your payment provider will contact the company and typically rule in your favour if you have clear evidence of your cancellation attempt.

When to escalate your complaint beyond Simply Guitar

If Simply Guitar refuses to cancel your subscription, ignores your cancellation requests or continues charging you after you cancelled, you have formal complaint options. Tocancel recommends escalating when a company fails to respond within 7 days, contradicts your documented cancellation request or disputes a charge you clearly submitted.

Filing a complaint with your provincial consumer protection office

Each Canadian province has a consumer protection agency that investigates complaints about unfair business practices. These agencies have the authority to fine companies, force refunds and take legal action on your behalf. Search "[your province] consumer protection office" online to find the correct agency. Most accept complaints online and investigate free of charge.

Disputing charges with your bank or credit card issuer

Your bank and credit card company have a legal obligation to investigate disputed charges within 30-60 days. Contact them and explain that Simply Guitar charged you after you cancelled or ignored your cancellation request. Provide your cancellation confirmation email, screenshots and any correspondence with the company. Your payment provider will reverse the charge if you demonstrate a reasonable attempt to cancel.

Contact Simply Guitar and cancellation address

Simply Guitar's support team does not publish a self-service cancellation portal or telephone number for direct cancellations. Your only direct contact option is email, which Tocancel has listed below. If email support does not resolve your cancellation within 7 days, you may send a formal cancellation letter by registered mail to JoyTunes, the company behind Simply Guitar.

Email contact for cancellations

Send your cancellation request to: [email protected]

Include your account email, full name, subscription start date and a clear statement that you wish to cancel immediately. Request written confirmation of your cancellation and the final billing date. Keep a copy of this email and note the date you sent it.

Mailing address for formal written cancellation

If Simply Guitar does not respond to your email within 7 days, send a registered cancellation letter to:

JoyTunes Inc.
Attn: Cancellation Department
[Corporate headquarters address - registered mail advised]

Include your name, email, subscription details and a clear cancellation request. Send this letter by registered mail so you have proof of delivery. Keep your receipt and tracking number as evidence of your formal cancellation attempt.

Comparing Simply Guitar to other guitar learning platforms

If you are thinking about cancelling Simply Guitar, you may want to compare it to alternative platforms before you make your final decision. The table below outlines how Simply Guitar compares to other popular guitar learning apps on price, teaching style and cancellation transparency.

Platform	Typical price (CAD)	Teaching style	Cancellation ease
Simply Guitar	Varies by promo	Song-based, interactive feedback	Email only (not transparent)
Fender Play	Monthly or annual plans	Video lessons, structured curriculum	Self-service app cancellation
Guitar Tricks	Monthly or annual plans	Video library, instructor-led	Website portal cancellation
Yousician	Monthly or annual plans	Gamified, real-time feedback	Self-service app cancellation
Justin Guitar	Free tier; optional paid content	Free lessons, community-driven	No subscription required

Several competitors offer clearer cancellation policies and self-service options through their app or website. If transparency and ease of cancellation matter to you, these platforms may be better long-term choices. However, if you are simply looking to exit your Simply Guitar subscription now, Tocancel has provided step-by-step guidance for every payment method above.

Summary and next steps

Cancelling Simply Guitar is straightforward once you identify which platform you used to subscribe. Your cancellation method differs if you signed up through Apple App Store, Google Play or paid Simply Guitar directly by credit card or PayPal. Canadian consumer protection laws require that companies clearly show you how to cancel before you pay, and if Simply Guitar fails to do so, you have grounds to dispute charges or request a refund beyond their standard policy.

Document every cancellation attempt, monitor your next billing statement and escalate to your payment provider or provincial consumer protection office if the company refuses to honour your request. Tocancel has helped thousands of consumers cancel subscriptions and recover unauthorized charges by following these exact steps and keeping clear records of their communication with service providers.

Your right to cancel is absolute. No company can force you to keep paying for a service you no longer want. If you need additional support navigating your cancellation or have questions about your consumer rights, visit Tocancel.com for guides covering hundreds of services across Canada. Tocancel empowers you to take control of your subscriptions and stop paying for services that no longer serve you.