Cancel Just Dance+: The Right Way

How to cancel Just Dance+ in canada and stop unwanted charges

Why you might want to cancel Just Dance+ and your right to do so

Just Dance+ is Ubisoft's subscription service that gives you instant access to a growing library of songs and choreographies playable on consoles, mobile devices, and digital storefronts. You pay a monthly or annual fee to unlock content, and the service renews automatically until you cancel. Your decision to cancel is completely valid, whether you've exhausted the songs you wanted, your budget has tightened, or your gaming habits have shifted elsewhere.

Many Canadian subscribers cancel because the rotating song catalogue no longer justifies the recurring cost, or because they prefer purchasing individual tracks outright. Others move on to different fitness apps or simply decide to reduce their digital subscriptions. Whatever your reason, you have a legal right to cancel without penalty, and Tocancel is here to walk you through the exact steps for your device or platform.

When cancellation makes financial sense

Cancel Just Dance+ if you haven't danced to a new song in several weeks, or if you calculate that buying individual tracks would cost less over time than your subscription. When you cancel, future charges stop immediately, though you retain full access until your current billing period ends. This grace window lets you enjoy or download everything you've paid for before access ends.

Common reasons canadian subscribers cancel

Subscription costs pile up quickly when you're juggling multiple services. Some subscribers realize the song refresh cycle doesn't match their commitment level, especially if they replay the same routines repeatedly. Others cancel because they've switched to alternative fitness platforms or want to reduce their overall digital spending. Tocancel recognizes that your cancellation choice should never feel guilty or complicated.

Your consumer rights in canada and how they protect you

Canadian law gives you specific, enforceable rights when managing subscription services like Just Dance+, regardless of which province you live in.

Federal and provincial protections that cover subscriptions

The Canadian Consumer Protection Act and provincial consumer protection laws (including Quebec's Consumer Protection Act and Ontario's Consumer Protection Act) require companies to disclose recurring charges, billing dates, and cancellation methods clearly. You have the absolute right to cancel without penalty once your current billing cycle ends. Critically, no company can charge you for automatic renewal unless you have given explicit, informed consent in writing or through a verifiable digital record.

If Ubisoft or the platform through which you subscribed (Apple, Google, Nintendo, PlayStation, or Xbox) misrepresented features, failed to deliver promised content, or charged you without authorization, you are entitled to request a refund or account credit. Document any disputed charges with screenshots or statements, then escalate to your provincial consumer protection office if the company does not respond within 14 days. Tocancel encourages you to keep this evidence organized in case you need it for a formal complaint.

Your right to cancel and dispute unauthorized charges

You have an unconditional right to cancel any subscription at any time. If you are charged after cancellation, contact the platform where you subscribed (App Store, Google Play, Microsoft Store, Nintendo eShop, or PlayStation Store) or dispute the charge with your credit card issuer. Most platforms will reverse charges made within 30 to 90 days if you can prove you cancelled before the renewal date. Your legal position is strong: the burden of proof lies with the company to show you authorized each charge.

How to cancel Just Dance+ on each platform and device

Your cancellation method depends entirely on where you purchased your subscription, so locate your platform first and follow those exact steps.

How to cancel Just Dance+ on iOS (Apple app store)

1. Open the Settings app on your iPhone or iPad.
   • Tap your name or Apple ID at the top of the Settings screen.
2. Select Subscriptions from the menu.
   • You will see a list of all active subscriptions tied to your Apple ID.
3. Find and tap Just Dance+ (it may appear as "Just Dance" or "Just Dance Plus").
   • If you do not see it, scroll down to ensure it is not hidden below other subscriptions.
4. Tap Cancel Subscription at the bottom of the Just Dance+ information page.
   • Apple will ask you to confirm your reason for cancelling (optional).
5. Confirm the cancellation by tapping the red confirmation button.
   • You will receive an immediate on-screen confirmation and an email receipt.

After cancellation, your access ends on the next billing date. You keep full access to Just Dance+ until that date, so download or enjoy any content you want before then.

How to cancel Just Dance+ on android (Google play store)

1. Open the Google Play Store app on your Android phone or tablet.
   • Tap your profile icon in the top right corner.
2. Select Payments and subscriptions from the menu.
   • Tap Subscriptions to see your active list.
3. Find and tap Just Dance+.
   • The subscription details screen will open.
4. Tap Cancel subscription.
   • Google Play will prompt you to confirm your decision.
5. Follow the final confirmation prompts and tap Cancel subscription again.
   • You will see a confirmation screen with your cancellation effective date.

Just like Apple, your access continues until your current billing period expires. Use this time to enjoy the full library before access ends.

How to cancel Just Dance+ on PlayStation (Sony network)

1. Sign in to your PlayStation Network account on your PS4 or PS5 console.
   • Go to Settings, then Users and Accounts.
2. Select Account, then Subscriptions from the menu.
   • You will see all active subscriptions under your PSN account.
3. Find Just Dance+ and highlight it.
   • Press the options button (three horizontal lines) on your controller.
4. Select Manage or Cancel Subscription.
   • Follow the on-screen prompts to confirm cancellation.
5. Confirm your cancellation one final time.
   • You will receive a confirmation message on your console and via email.

Alternatively, you can cancel your subscription by visiting the official PlayStation website and logging into your account, then navigating to Subscriptions and selecting Just Dance+.

How to cancel Just Dance+ on xbox (Microsoft store)

1. Sign in to your Microsoft account on your Xbox console or at account.microsoft.com.
   • Navigate to Subscriptions if you are on the website.
2. Find and select Just Dance+ from your active subscriptions list.
   • The subscription management page will open.
3. Click or tap Manage subscription.
   • Review the renewal date and pricing.
4. Select Cancel subscription.
   • Xbox will confirm your cancellation request.
5. Confirm your choice in the final prompt.
   • You will receive an email confirmation immediately.

Your access remains active through the end of your current billing cycle, so you have time to make the most of your paid subscription before it ends.

How to cancel Just Dance+ on nintendo switch (Nintendo eShop)

1. Go to the Nintendo eShop on your Switch console.
   • Select your user account profile.
2. Navigate to Account Settings, then Subscriptions.
   • You will see all active subscriptions linked to your Nintendo account.
3. Select Just Dance+ from the list.
   • The subscription details page will appear.
4. Choose the option to Cancel Subscription or Manage.
   • Review the cancellation date before confirming.
5. Confirm your cancellation request.
   • Nintendo will send a confirmation email to your registered account address.

Like other platforms, your full access continues until your paid period concludes, giving you a final window to enjoy the content.

What happens after you cancel Just Dance+

Understanding what occurs after you submit your cancellation helps you plan your final days with the service and avoid unexpected surprises.

Access during your grace period

After you cancel, your subscription enters a grace period that lasts until the end of your current billing cycle. During this time, you retain complete access to all Just Dance+ content, song libraries, and features. You can download choreographies, replay routines, or explore songs you have not yet tried. The company cannot restrict your access or charge you extra during this period.

What to expect on your final billing date

On the last day of your current billing cycle, your access will stop. You will no longer be able to download new content, access the full song library, or stream choreographies. If you subscribe again in the future, you will start fresh without automatic access to your previous favorites or playlists. This means you should save or bookmark any routines or challenges you want to remember before access ends.

Confirming your cancellation was successful

Check your email for a cancellation confirmation message from the platform where you subscribed. This confirmation will list your final access date and confirm that no future charges will occur. If you do not receive this email within 24 hours, log back into your account and verify that the subscription no longer appears in your active subscriptions list. Tocancel recommends screenshotting this confirmation page for your records in case you need to dispute any charges later.

Refund eligibility and how to request money back

Whether you qualify for a refund depends on how recently you were charged and whether the service met its promises.

Refund windows by platform

When you have a strong case for a refund

You have grounds to request a refund if the service did not deliver promised features, if you were charged without authorization, or if you cancelled within the first few days but were still charged. Document the issue with screenshots of the service error, your cancellation confirmation, and any misleading descriptions. Contact the platform's customer support team first and keep copies of all communications. If they refuse, escalate to your provincial consumer protection office or contact your credit card company to dispute the charge.

Disputing unauthorized charges after cancellation

If you were charged after your cancellation date, you have the right to dispute this with your credit card issuer or bank. Provide them with proof of your cancellation confirmation email and the unauthorized charge. Most banks will reverse charges within 60 to 90 days if you dispute them promptly. Tocancel advises you to contact your bank immediately if you notice this happens, rather than waiting to see if it resolves on its own.

Common mistakes to avoid when cancelling Just Dance+

Cancelling should be straightforward, but small oversights can lead to unwanted charges or confusion. Let us help you avoid these pitfalls.

Mistake 1: cancelling through the wrong platform

If you purchased Just Dance+ through the Apple App Store, cancelling it on PlayStation will not work. Your subscription is tied to the specific platform where you bought it. Log into that exact platform, navigate to your subscriptions, and cancel there. If you are unsure which platform you used, check your email receipt from the original purchase.

Mistake 2: not confirming cancellation in writing

Do not assume your cancellation is complete just because a screen said "cancelled." Log out and log back in to verify the subscription no longer appears in your active list. Take a screenshot of this confirmation page. If charges continue, you will have proof that you cancelled, which strengthens any dispute you file with your bank or the consumer protection office.

Mistake 3: ignoring charges after you thought you cancelled

Some subscribers notice a charge after cancellation but assume it was a processing error that will resolve itself. It rarely does. Contact your bank or credit card company within 60 days of the unauthorized charge to dispute it. The sooner you report it, the easier it is to reverse. Tocancel strongly advises checking your bank statements monthly, especially in the weeks after cancellation.

Mistake 4: not checking your billing date before cancelling

If you cancel on the same day you are charged, that charge has likely already been processed and cannot be stopped. Check your account to see when your next billing date is, then cancel a few days before to ensure you do not get hit with another charge. If you cancel after being charged but before the billing cycle renews, you will still be entitled to full access until that cycle ends.

Pricing and subscription options at a glance

Understanding what you are paying for helps you decide whether cancellation makes sense for your situation.

Should you keep or cancel?

Keep your subscription if you play Just Dance+ at least two to three times per week and enjoy discovering new songs regularly. Cancel if you replay the same 10 to 15 choreographies repeatedly, or if you can buy those specific songs outright for less than your monthly fee. Use the table below to weigh your options honestly.

How to avoid resubscribing by accident

After you cancel, protect yourself from accidentally restarting the subscription through an impulse purchase or a platform glitch.

Remove payment methods from your linked accounts

After cancelling, consider removing or updating the credit card you used for the subscription. This prevents accidental recharges if you tap the subscribe button by mistake while browsing. You can always add the payment method back later if you decide to resubscribe intentionally.

Set a calendar reminder for your final access date

Mark the last day of your current billing cycle on your phone or calendar. This reminds you when access will end and gives you one last chance to download or play your favorite routines. It also helps you monitor for any unauthorized charges that occur around that date.

Verify your cancellation one week before access ends

One week before your access date, log back into your account and confirm the subscription is still marked as cancelled. If it has somehow reactivated, cancel it again immediately and contact Tocancel or your platform's customer support for assistance. Better to catch this early than to be surprised by a charge.

Your final action steps and next steps

Cancelling Just Dance+ is manageable when you follow the steps for your specific platform and keep confirmation records. Tocancel has helped thousands of consumers cancel unwanted subscriptions quickly and protect themselves from surprise charges.

To take action now, identify which platform you used to purchase Just Dance+ (Apple, Google, PlayStation, Xbox, or Nintendo), then follow the step-by-step instructions above for that service. Cancel at least a few days before your next billing date to avoid an additional charge. Screenshot your cancellation confirmation and save the confirmation email. If any unauthorized charges appear after cancellation, contact your bank within 60 days and file a dispute. Should the company resist your refund request, escalate to your provincial consumer protection office as your final recourse.

Tocancel is your trusted resource for understanding your subscription rights and taking confident action to cancel services that no longer serve you. Visit Tocancel.com today for guides to cancelling hundreds of other services, and remember that you always have the power to manage your digital subscriptions and protect your wallet.

Contact information for formal cancellation notice

If you prefer to cancel by formal written notice (registered mail), address your request to the Ubisoft privacy and consumer rights administrator at:

Ubisoft San Francisco
625 Third Street
San Francisco, CA 94107
United States

Include your full name, account email address, subscription ID (if available), and the date you want the cancellation to take effect. Send this via registered mail with proof of delivery (Canada Post Certified Mail or equivalent). Keep a copy for your records. Tocancel recommends using your platform's digital cancellation method first, as it is faster and produces an immediate confirmation, but this mailed option serves as a legal backup if disputes arise.